Microsoft Dynamics CRM 4.0 Training | 8 day | Firebrand Training

Microsoft Dynamics CRM 4.0 Training - Overview

The Microsoft Dynamics CRM 4.0 Certification enables professionals to maximise the functional use of the latest version of the Dynamics CRM business solution. With the Microsoft Dynamics CRM Certification, you can easily distinguish yourself as an expert in CRM 4.0. After completing our course at Firebrand Training, you'll have more than just your certification. You'll have the academic, strategic and hands-on experience you need to successfully implement and manage the latest Dynamics CRM management system.

The goal of our 8 day accelerated Microsoft Dynamics CRM 4.0 Certification course is to provide IT professionals with the knowledge and skills necessary to install, configure and administer Microsoft Dynamics CRM 4.0. This is an accelerated, fully immersed course, designed upon the job-related tasks of company environments.

Microsoft Dynamics CRM 4.0 Training - Benefits

So what makes our Microsoft Dynamics CRM 4.0 training solution so compelling? The following short list highlights features which make a compelling case to upgrade your knowledge.

What are the benefits of certification?

Individuals

Overwhelmingly, individuals with Microsoft certifications have an advanced level of knowledge, expertise and skill, and command more professional credibility
Individual students may receive college credits to utilise tuition reimbursement programs for their IT training or to complete college coursework

Human Resources

Employer-funded training and certification programs are a key to retaining skilled staff. Career development and advancement opportunities are shown to significantly reduce rates of employee turnover
Certification Training Programs provide benchmarks for hiring and promotion decisions by accurately assessing technical skills
For certification training programs maximise educational investments through immediate validation of skills
For HR managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity

Microsoft certification affords special membership benefits:

Technical information, product information and exclusive discounts on products and services through a secured section of the Microsoft website
Microsoft logos and certificate for your personal promotion to clients or potential employers
Invitations to Microsoft conferences and other educational opportunities
Access to the secure Microsoft Certified Professional Magazine Online website

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need, including

Intensive group instruction
One-on-one instruction attention
Hands-on labs
Lab partner and group exercises
Question and answer drills
Independent study

This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.

Microsoft Dynamics CRM 4.0 Training - Curriculum

Delegates arrive
Orientation
Introduction
Agenda for the week and review of pre-reading
Training: CRM 4.0 Applications chapter 1
Training: CRM 4.0 Installation & Deployment chapters 1-3
Training: CRM 4.0 Installation & Deployment chapters 4-8
Exam MB2-633: Installation and Deployment for Microsoft Dynamics CRM 4.0
Training: CRM 4.0 Applications chapters 2-3
Training: CRM 4.0 Applications (Sales) chapters 4-6
Training: CRM 4.0 Workflow
Training: CRM 4.0 Applications (Marketing) chapters 7-8
Training: CRM 4.0 Applications (Service Management) chapters 9-11
Training: CRM 4.0 Applications (Service Scheduling) chapters 12-13
Exam MB2-632: Applications for Microsoft Dynamics CRM 4.0
Training: CRM 4.0 Customisation & Configuration chapters 1-4
Training: CRM 4.0 Customisation & Configuration. Chapters 5-7
Training: CRM 4.0 Customisation & Configuration. Chapters 8-11
Case Study: Scenario. Diagnostic. Plan and Estimate
Case Study: Install
Case Study: Configure and Customise
Exam: MB2-631: Customization and Configuration for Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 Training - Exam Track

Microsoft Dynamics CRM certified candidates are required to pass the following exams:

MB2-631: Customisation and Configuration for Microsoft Dynamics CRM 4.0
MB2-632: Applications for Microsoft Dynamics CRM 4.0
MB2-633: Installation and Deployment for Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 Training - What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

Intensive Hands-on Training Utilising our (Lecture | Lab | Review)^TM Delivery
Comprehensive Study Materials, Program Courseware and Self-Testing Software
Fully instructor-led program with 24 hour lab access
Examination vouchers *
On site testing **
Accommodation, All Meals, Beverages, and Snacks
Transportation to/from designated local railway stations
Examination Passing Policy

Please note

* Exam vouchers for our (ISC)2 certifications need to be purchased directly from (ISC)2
** On site testing is not included in our ISACA, or ITIL Managers and Revision Certifications

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.

Microsoft Dynamics CRM 4.0 Training - Prerequisites

Students who are successful in accelerated Dynamics CRM 4.0 certification training may possess:

Good Working knowledge of Microsoft Office
Working knowledge Business Management
Working knowledge of Windows 2003 Server including IIS
Working knowledge of Active Directory and DNS
Working knowledge of SQL Server 2005

Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.

Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

Dynamics CRM 4.0 Training Testimonials

"I highly recommend learning the Firebrand way. Whilst its tough going due to the steep learning curve, its a very efficient way to "earn your badges". Stephen Spence Director - Contact Centre Sense Ltd."
Stephen Spence, myself.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"Hard work and long hours but rewarding."
Microsoft, Microsoft.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"The week was very intensive but provided me with enough knowledge of Dynamics CRM 4.0 to enable me to do my job more effectively."
Tom McArdle, Calyx Software Ltd. (Ireland).
Microsoft Dynamics CRM Developer (5 Days) (24/11/2008 to 28/11/2008)

"As a person newly involved in Microsoft certification I would highly recommend Firebrand*. With their help I achieved my objectives with minimal disruption to my work and in a very cost effective way> thank you!!!"
Bretton Jones, Myself.
Microsoft Dynamics CRM 4.0 (8 Days) (12/3/2007 to 17/3/2007)

"Hard work and long days but actually very enjoyable (no, really!). The experience was made even better by the great location, Hethrop Park, and the fantastic food. Also a 24/7 supply of coffee doesnt go amiss either. Oh yes, and despite my inexperience I passed all 3 exams. So thanks to everyone involved, especially the tutor. Would I go back? Absolutely!"
Keith Webley, Morse Group Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (20/8/2007 to 25/8/2007)

"My second time was even better. I learned what I need to learn without a doubt in a very adequate environment."
Can Dogancan, TURCom Technology.
Microsoft Dynamics CRM Developer (5 Days) (4/6/2007 to 8/6/2007)

"My first Boot camp style training and it was absolutely brilliant. Hard work but very rewarding. Gained the respective certifications in a week. The facilities and amenities were ideal to help you focus on passing your exams. Would highly recommend to anybody who wants intensive training and certification."
Iqbal Shah, Intercity Mobile Communications Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"Firebrand Training provides a good environment for learning. The staff are extremely courteous and the tutors are exceedingly knowledgeable about their subject area....and the standard of food was exceptional :-)"
Iain Faulkner, Gap Consulting Ltd.
Microsoft Dynamics CRM Developer (5 Days) (17/3/2008 to 21/3/2008)

"The training course has answered all my questions in a way that built on my previous experience in dealing with more complex requirements and projects. I feel like I now know the CRM 4.0 inside out which gives me a great confidence in solving many issues that my clients have."
Kamal Hitari, 2B.net Ltd.
Microsoft CRM 4.0 Training (3 Days) (25/2/2008 to 27/2/2008)

"It has been a long and intense course, but certainly worth the eight sleepless nights! I learnt a massive amount on Microsoft Dynamics CRM 4.0 in this period... Also had the good fortune to have a fantastic group of fellow students, who were able to make at least a few drinks every evening after a days worth of coursework. This week has been the epitome of the old cliche "work hard, play hard"!"
WellDataTech, WellDataTech.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"The experience was very intense but it provides you with the focus to pass the exams."
John Rogerson, QGate Software Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (2/11/2008 to 9/11/2008)

"This is not a course for people who struggle to pick up new ideas quickly, the pace is very fast and the exams really test your knowledge. Our trainer was outstanding and answered all the questions we could throw at him, and also gave us lots of valuable advice from his real-world experience. He also contribute to a fun and positive atmosphere amoung the group. Lessons last all day from around 8:30am to any time in the evening (our earliest finish was around 10:30), with occasional short breaks, making the course very intensive. However, I believe everyone in our group has learned a huge amount and I would recommend the course to any IT professional who learns quickly, isnt afraid of some hard work and can function on little sleep!"
Karen Newitt, Prior Analytics.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"Hard work and long hours but rewarding."
Microsoft, Microsoft.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"Firebrand has a very interesting model for busy professionals - a no-distractions clean green campus, 9-9 training schedule, and exams every 3 days to keep you on your toes. Allows you to get trained and certified in a few days. It aint easy, but if you are willing to work hard, if the trainer is good and if the course material and exams are sensible it can be a very productive experience!"
Amit Rao, MphasiS an EDS company.
Microsoft Dynamics CRM 4.0 (8 Days) (11/5/2008 to 18/5/2008)

"Overall the course went smoothly, questions where answered swiftly and in some cases real world examples where used that help understand the concepts. Instructor and staff at Firebrand Training are very helpful and look after you to make sure that you succeed in your endeavour. This course has help me learn a vital piece of the Microsoft Dynamics suite and will no doubt help me with my future career path."
Tim Goodwin, Fusion Integration.
Microsoft Dynamics CRM 4.0 (8 Days) (7/9/2008 to 14/9/2008)

"A great place to focus your learning efforts."
Lee Brignell-Cash, www.vibrantmedia.com.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"The week was very intensive but provided me with enough knowledge of Dynamics CRM 4.0 to enable me to do my job more effectively."
Tom McArdle, Calyx Software Ltd. (Ireland).
Microsoft Dynamics CRM Developer (5 Days) (24/11/2008 to 28/11/2008)

"This is not a course for people who struggle to pick up new ideas quickly, the pace is very fast and the exams really test your knowledge. Our trainer was outstanding and answered all the questions we could throw at him, and also gave us lots of valuable advice from his real-world experience. He also contribute to a fun and positive atmosphere amoung the group. Lessons last all day from around 8:30am to any time in the evening (our earliest finish was around 10:30), with occasional short breaks, making the course very intensive. However, I believe everyone in our group has learned a huge amount and I would recommend the course to any IT professional who learns quickly, isnt afraid of some hard work and can function on little sleep!"
Karen Newitt, Prior Analytics.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"Returned for my 5th course, over 4 years, with Firebrand Training. Outstanding. If you are willing to put in the effort, this is the quickest way to learn new technologies, or fill in your knowledge gaps for the Exams. If you are a slow learner, or have no experience, then this may not be the place for you. The food is worth looking forward to every day. Well recommended."
TB, Scientia Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (21/9/2008 to 28/9/2008)

"The format of 8 (very long) days immersed in CRM 3.0 certainly worked and I passed all 3 certification exams. The Firebrand Training staff are very friendly and the food is great. The intensive format of this course certainly works."
Anthony Pounder, Intelligent Decisioning.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"The staff and trainers were all very professional. I will be back at the drop of a hat when I need further training in a specific area of expertise."
CP, EIS (KCC).
Microsoft Dynamics CRM 4.0 (8 Days) (21/9/2008 to 28/9/2008)

"Great course. Very intense but worth it for the results."
David Taylor, RLSB.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"This is not a course for people who struggle to pick up new ideas quickly, the pace is very fast and the exams really test your knowledge. Our trainer was outstanding and answered all the questions we could throw at him, and also gave us lots of valuable advice from his real-world experience. He also contribute to a fun and positive atmosphere amoung the group. Lessons last all day from around 8:30am to any time in the evening (our earliest finish was around 10:30), with occasional short breaks, making the course very intensive. However, I believe everyone in our group has learned a huge amount and I would recommend the course to any IT professional who learns quickly, isnt afraid of some hard work and can function on little sleep!"
Karen Newitt, Prior Analytics.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"Great course. Very intense but worth it for the results."
David Taylor, RLSB.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"The training course has answered all my questions in a way that built on my previous experience in dealing with more complex requirements and projects. I feel like I now know the CRM 4.0 inside out which gives me a great confidence in solving many issues that my clients have."
Kamal Hitari, 2B.net Ltd.
Microsoft CRM 4.0 Training (3 Days) (25/2/2008 to 27/2/2008)

"The instructor was new and although a little shakey to begin with soon got into his stride and delivered an excellent course. The food was delicious all week, bravo to the chefs."
JL, ConsultCRM.
Microsoft Dynamics CRM 4.0 (8 Days) (15/1/2007 to 20/1/2007)

"I was on a Microsoft course at Heythrop Park in Oxfordshire, in the Talbot Hall building. The course was very indepth and intensive and lasted 6 days, however the accomodation and the environment helped me to relax. The constant 24 hour food / snacks supply helped keep me fueled at 1 am in the morning while revising and during the class training and then after an exam it was nice to go to the Gym or have a swim in their Pool, to get my mind off of things. I think it was very good."
Lourens Wepener, Avanade.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"A very informative course with a very knowledgeable instructor who demonstrated a very indepth understanding of the products, its strengths, its weaknesses and how it has changed over time."
Lee Savidge, Preact Ltd.
Microsoft Dynamics CRM Developer (5 Days) (1/9/2008 to 5/9/2008)

"Excellent course, excellent training, excellent food, excellent facility. What can be said more?"
Can Dogancan, TURCom Technologies.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"I have enjoyed the stay both in terms of educational experience and facilities."
KN, Touchstone Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

Dynamics CRM 4.0 Training Course Dates

Start	End	Availability	Register
4/1/2009	11/1/2009	Running
15/2/2009	22/2/2009	Seats open	Register
29/3/2009	5/4/2009	Seats open	Register
10/5/2009	17/5/2009	Seats open	Register
21/6/2009	28/6/2009	Seats open	Register

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Microsoft - Dynamics CRM 4.0 Training