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CiscoCIPT Certification   - Firebrand Training

Cisco CIPT Certification

A Firebrand Training


7


Day Course

Cisco CIPT Certification - Overview

Achieving Cisco IP Telephony Operations Specialist Certification is critical for those whose primary role is to operate and maintain IP Telephony multi-service network solutions. Cisco IP Telephony Operations Specialists can configure and deploy complex Cisco Call Manager platforms using multiple-call control, call admission control (CAC), and basic call routing and dial plans, and have the skills and knowledge necessary to resolve connectivity issues related to traditional PSTN technology, PBX and voice mail systems.

During our Seven (7) Day Cisco IP Telephony Operations Specialist Certification Training Program, you will live, learn, and take the 642-425 IPTT and 642-642 QOS exams at one of our state-of-the-art education centres.

This blended-learning program employs outcome-based (Lecture | Lab | Review) delivery - that focuses on preparing you with the real-world skills required to configure, deploy, and support Cisco's IP Telephony solutions.

Our Cisco IP Telephony Operations Specialist Program

  • Allows you to achieve your certification in half the time of 'traditional training' while delivering industry-leading exam passing percentages
  • Helps students grasp complex technical concepts more easily by identifying and catering to individual student learning styles through a mixed visual, auditory and kinaesthetic-tactual delivery system
  • Enhances retention by employing accelerated learning techniques focused on committing information to long-term memory

Cisco CIPT Certification - Benefits

The Cisco IP Telephony Operations Specialist Certification designates candidates as having the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service. The certification validates knowledge and expertise across a broad range of troubleshooting areas including methods, Call Manager review, Call Manager Dial Plan, internal services aids, external tools, voice quality and Unity configuration parameters, problems and solutions.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need, including

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.

Cisco CIPT Certification - Curriculum

Students that successfully complete the Cisco IP Telephony Operations Specialist Certification program will possess the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service.

Our IP Telephony Operations Specialist program covers the following material:

Day 1 : IP Telephony Troubleshooting (Part I)

Lecture

  • Effective troubleshooting methods on complex IP Telephony networks
  • Troubleshooting common CallManager configuration, integration and operations problems

Lab

  • Troubleshooting Lab I

Review

  • Interactive Exam-Objective Reinforcement

Day 2 : IP Telephony Troubleshooting (Part II)

Lecture

  • Troubleshooting Cisco AVVID and server components using the appropriate utilities and management tools
  • Troubleshooting common router, switch and gateway configuration, integration and operation issues and problems

Lab

  • Troubleshooting Lab II

Review

  • Interactive Exam-Objective Reinforcement

Day 3 : IP Telephony Troubleshooting (Part III)

Lecture

  • Use appropriate troubleshooting methods to determine and solve QoS issues in complex IP Telephony networks
  • Troubleshooting common Unity configuration, integration and operation issues and problems

Review

  • Interactive Exam-Objective Reinforcement

Testing

  • IPTT Exam Delivery

Day 4 : Quality of Service (Part I)

Lecture

  • IP QoS Fundamentals
  • IP QoS Components
  • Modular QoS CLI and Auto-QoS

Lab

  • QoS Lab I

Review

  • Interactive Exam-Objective Reinforcement

Day 5:

Lecture

  • Classification and Marking
  • Congestion Management Methods
  • Congestion Avoidance Methods

Lab

  • QoS Lab II

Review

  • Interactive Exam-Objective Reinforcement

Day 6 :

Lecture

  • Traffic Policing and Shaping
  • Link Efficiency Mechanisms
  • QoS Best Practices

Lab

  • QoS Lab III

Review

  • Interactive Exam-Objective Reinforcement

Day 7 :

Testing

  • QoS Exam Delivery

Cisco CIPT Certification - Exam Track

The Cisco IP Telephony Operations Specialist indicates the ability to demonstrate proficiency in operating Cisco IP telephony solutions.

A valid CCNA certification is required for candidates interested in pursuing Cisco's IP Telephony Operations Specialist Certification.

IP Telephony Troubleshooting Exam

The Cisco IP Telephony Troubleshooting exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The IP Telephony Troubleshooting exam is one of two exams in a curriculum that addresses both design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions.

  • Exam Number:642-425 IPTT
  • Associated Certifications:IP Telephony Operations Specialist
  • Duration:90 minutes (50-60 questions)

Quality of Service Exam

The QOS 642-642 exam will test materials covered under the Implementing Cisco Quality of Service QOS v2.0 course. The exam will certify that the successful candidate has knowledge and skills necessary to configure and troubleshoot Cisco IOS routers running Quality of Service protocols in Service Provider and Enterprise environments. The exam covers topics on IP QOS, classification and marking Mechanisms, queuing mechanisms, traffic shaping and policing mechanisms, congestion avoidance mechanisms, link efficiency mechanisms, modular QOS command line interface, and QOS Best Practices.

  • Exam Number:642-642 QOS
  • Associated Certifications:IP Telephony Operations Specialist; CCIP, IP Telephony Design Specialist, IP Telephony Express Specialist, and IP Telephony Support Specialist
  • Duration:90 minutes (45-55 questions)

Cisco CIPT Certification - What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software
  • Fully instructor-led program with 24 hour lab access
  • Examination Voucher & On-site Certification Testing
  • All Meals; Unlimited Beverages, Snacks and Tea/Coffee
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Cisco CIPT Certification - Prerequisites

Students that are eligible to attend the IP Telephony Operations Specialist Certification Training program must possess:

  • A valid CCNA certification
  • Experience with the Catalyst Command Line Interface (CLI)
  • A fundamental understanding of QoS in IP environments
  • Basic understanding of VoIP concepts
  • An understanding of IP addressing and subnetting

Based upon experience, it is recommended that students undergoing this course attend the CCNP bootcamp to ensure exposure to Cisco Catalyst CLI and QoS concepts.

Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.

Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

CIPT Certification Testimonials

"I think the experience of attending a Firebrand course has been thought through from the learners prespective. "
Elaine Shepherd, UFI Ltd.
ISACA CISM (4 Days) (2/6/2008 to 5/6/2008)

"The staff and facilities have been consistantly excellent. I'll doubtless come here again and will be actively recommending you to some of my friends."
Simon Lewis,
Cisco CCNA 2007 Certification (6 Days) (21/4/2008 to 26/4/2008)

"Firebrand is the only company I could find in the world that offers this ITIL course in this format. It's a comprehensive course and well presented."
Pat Tynan, BearingPoint Inc.
ITIL Managers and Revision Certification (10 Days) (9/4/2008 to 18/4/2008)

"It does what is says on the tin - produces effective training."
Pam Tayler, Gyrosoft Appied Solutions Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"Having not carried out any training for 20 years. I cannot thank Firebrand enough for making my experience with them so enjoyable. I will certainly be recommending them to others."
John Robbins, Eligius Ltd.
PRINCE2 Foundation/Practitioner (5 Days) (5/5/2008 to 9/5/2008)

"The training experience was good you felt you were here to study and the environment enabled you to do this. Although I haven't sat my exam yet I have been happy that my learning outcomes have been achieved."
R.K., SIG Consulting.
Microsoft Dynamics AX Trade & Logistics (7 Days) (10/3/2008 to 16/3/2008)

"Very intense but you learn a lot, preparation before hand is crucial. "
Bhaves Prajapati, ADAS Group LTD.
Cisco CCNA 2007 Certification (6 Days) (10/3/2008 to 15/3/2008)

"Great course, facilites and instructor - definitely as advertised (accelerated and immersive!)"
Allan McCulloch, Avian Communications.
Microsoft MCTS .NET - Web Applications (7 Days) (31/3/2008 to 6/4/2008)

"It was very tough, but helpful! ;o))"
Purder, Stefan, Xella International GmbH.
ISACA CISM (4 Days) (2/6/2008 to 5/6/2008)

"Excellent Course, Excellent Tutor, Well Packed."
Ray Thirlaway, Steria.
(ISC)2 CISSP Boot Camp (7 Days) (12/5/2008 to 18/5/2008)

"Overall I really enjoyed my expreience with Firebrand Training. The teaching staff are extremely knowledgable about their specific subjects, as well as other things in the same vein. I have learned so much in the 6 days that I feel ready to go back to my work fully armed with new ideas and potential new things to implement."
Ben Britton, HTEC Ltd.
Cisco CCNA 2007 Certification (6 Days) (10/3/2008 to 15/3/2008)

"An incredibly intense but powerful week. The standard of instruction was excellent, it was a pleasure to listen to an instructor who not only obviously had vast experience in the area but could communicate ths knowledge across clearly and concisely. I came out of it with not just a theoretical knowledge of the subject but a practical working knowledge that was of benefit the instant I got back into work. Definitely not for the faint hearted or indeed for those who want to lose weight - the food is fantastic!!"
Alison Hartland, Alphameric Solutions.
Microsoft Dynamics NAV Developer (8 Days) (23/3/2008 to 30/3/2008)

"It's a grueling experience involving a lot of hard work and concentration. It was, however, well worth it in the end :o) I would use Firebrand again. The kitchen staff were excellent, they went beyond my expectation to make sure I was satisfied. And the food they provided was of exceptional quality. "
S.F., Lincolnshire Partnership NHS Foundation Trust.
Microsoft SharePoint Professional (Dual MCTS) (5 Days) (21/4/2008 to 25/4/2008)

"An excellent facility backed by instructors who are both friendly and extremely mature in their knowledge. From materials provided to atmosphere and training in class. This is the perfect environment to pick up new technology and understand it with the highest levels of best practices and real world issues. I'm happy to recommend Firebrand to my colleagues and friends. "
P.P., IT Consultant.
Microsoft Exchange 2007 (7 Days) (14/4/2008 to 20/4/2008)

"Very hard work but worth the effort in the end!"
R.S., TNT Express ICS.
CompTIA A+ (4 Days) (5/5/2008 to 8/5/2008)

"Perfect environment to immerse yourself completely in the course."
Stephen Hughes, ISB Ltd.
Microsoft Dynamics NAV (6 Days) (28/4/2008 to 3/5/2008)

"Looking for IT training to effect a career change turned out to be a daunting task with so many providers. Firebrand appeared to be streets ahead in their descriptions and offers of solid and weel structured training. I was not dissapointed they provided everything and more to get me through my training. Thank you"
Gary Robinson, Meridian.
CompTIA A+/Network+ Certification (7 Days) (7/4/2008 to 13/4/2008)

"We had problems with some of the exams on week two of the course which were Prometics fault (Not Firebrands), which meant I couldn't progress any further until they were fixed - which was not going to be during the remainder of my stay. However Firebrand have been excellent in allowing us to come back and re-do the parts of the course that were affected, even though this wasn't Firebrands fault - which I think is more than alot of companies would do - looking forward to going back now and finishing it all off!"
Mat Wase, not applicable - self funded ETC.
Microsoft MCSE Vista Security+ Certification (14 Days) (26/5/2008 to 8/6/2008)

"There is not much time for learning new subjects and you will be exhausted by the second week. So come prepared and ask many questions before you start the course to get enough info otherwise everything else is provided."
Moji Shahrooz, Institute Of Education London University.
Microsoft MCSE Vista Security+ Certification (14 Days) (26/5/2008 to 8/6/2008)

"Quality staff, quality training & great food. All to boot I passed :-) "
G.L., Yarm Computers Limited.
Microsoft Exchange 2007 (7 Days) (19/5/2008 to 25/5/2008)

"The training centre was excellent and exceeded my expectations with a very high level of dedication and commitment from all the staff. "
Phil Gibson, Yarm Computers Ltd.
Microsoft Exchange 2007 (7 Days) (19/5/2008 to 25/5/2008)

"Besides a few niggles as mentioned above, an excellent all round facility. Came here with no .NET knowledge whatsoever and passed 4 out of 5 exams. Speaks for itself! Leaving very happy :)."
Adrian Circuit, Circuit Tech Services Ltd.
Microsoft MCPD Enterprise Applications Developer (13 Days) (3/3/2008 to 16/3/2008)

"Training at Firebrand is an intense but extremely rewarding experience. Come prepared and you will not be disappointed!"
Gary Robinson, Cable and Wireless South Atlantic Ltd..
Microsoft MCSE Vista Security+ Certification (14 Days) (12/5/2008 to 25/5/2008)

"Great Course, great instructor, very intensive but worth every penny."
R.P., DHL Exel Supply Chain.
PRINCE2 Foundation/Practitioner (5 Days) (28/4/2008 to 2/5/2008)

"Loved the Halal food. Very few places do that so well done."
Abbad Minhas, DODS.
Microsoft MCTS .NET - Web Applications (7 Days) (12/5/2008 to 18/5/2008)

"Excellent Course, Excellent Tutor, Well Packed."
Ray Thirlaway, Steria.
(ISC)2 CISSP Boot Camp (7 Days) (12/5/2008 to 18/5/2008)

"This was my first attempt at total emmersion training and it worked a charm. If like me you are distracted by the day to day operations of your job this is the only way to get qualified."
Mark Wright, Piran Technologies.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"Excellent residential training with availability of classroom and intructors after hours. Quality courseware and instruction."
Frank Morris, Guys & St Thomas Hospital Trust BFG Contract.
EC-Council CHFI (5 Days) (7/4/2008 to 11/4/2008)

"I would certainly come back again and recommend the range of courses to others. I learnt a lot about myself whilst I was here and I went away with a much higher level of knowledge and much more competent in my subject."
Trevor Forrest, Colstons Girls School.
Microsoft MCSE Vista Security+ Certification (14 Days) (17/3/2008 to 30/3/2008)

"From the first minute to the last, Firebrand provided a superb, focused environment that allowed myself and a collegue to concentrate on gaining certification. Our instructors in depth knowlege of exchange and Microsoft products in general was apparent from the off. I would have no hesitation in recommending Firebrand in fact I have allready done so and we have 3 members of staff allready booked for the same course and with plans for more. Absolutetly Superb."
Paul Alsop, Yarm Computers Ltd.
Microsoft Exchange 2007 (7 Days) (14/4/2008 to 20/4/2008)

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