On the 1st October 2007 The Training Camp UK became Firebrand Training. Learn more
Firebrand Training has won the prestigious Institute of IT Training's Gold Award for "Training Company Of The Year 2008". Learn more.
A Firebrand Training
7
Day Course
Achieving Cisco IP Telephony Operations Specialist Certification is critical for those whose primary role is to operate and maintain IP Telephony multi-service network solutions. Cisco IP Telephony Operations Specialists can configure and deploy complex Cisco Call Manager platforms using multiple-call control, call admission control (CAC), and basic call routing and dial plans, and have the skills and knowledge necessary to resolve connectivity issues related to traditional PSTN technology, PBX and voice mail systems.
During our Seven (7) Day Cisco IP Telephony Operations Specialist Certification Training Program, you will live, learn, and take the 642-425 IPTT and 642-642 QOS exams at one of our state-of-the-art education centres.
This blended-learning program employs outcome-based (Lecture | Lab | Review) delivery - that focuses on preparing you with the real-world skills required to configure, deploy, and support Cisco's IP Telephony solutions.
The Cisco IP Telephony Operations Specialist Certification designates candidates as having the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service. The certification validates knowledge and expertise across a broad range of troubleshooting areas including methods, Call Manager review, Call Manager Dial Plan, internal services aids, external tools, voice quality and Unity configuration parameters, problems and solutions.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.
Students that successfully complete the Cisco IP Telephony Operations Specialist Certification program will possess the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service.
Our IP Telephony Operations Specialist program covers the following material:
The Cisco IP Telephony Operations Specialist indicates the ability to demonstrate proficiency in operating Cisco IP telephony solutions.
A valid CCNA certification is required for candidates interested in pursuing Cisco's IP Telephony Operations Specialist Certification.
The Cisco IP Telephony Troubleshooting exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The IP Telephony Troubleshooting exam is one of two exams in a curriculum that addresses both design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions.
The QOS 642-642 exam will test materials covered under the Implementing Cisco Quality of Service QOS v2.0 course. The exam will certify that the successful candidate has knowledge and skills necessary to configure and troubleshoot Cisco IOS routers running Quality of Service protocols in Service Provider and Enterprise environments. The exam covers topics on IP QOS, classification and marking Mechanisms, queuing mechanisms, traffic shaping and policing mechanisms, congestion avoidance mechanisms, link efficiency mechanisms, modular QOS command line interface, and QOS Best Practices.
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
Students that are eligible to attend the IP Telephony Operations Specialist Certification Training program must possess:
Based upon experience, it is recommended that students undergoing this course attend the CCNP bootcamp to ensure exposure to Cisco Catalyst CLI and QoS concepts.
Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.
Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
"My instructor was top drawer! He really knew his stuff and delivered the content in such a way that I learnt an immense amount in such a short space of time. This is a technology I havent worked with before and my new employer has sent me here beecause I need to be the expert. I am, now, totally confident in getting my hands dirty with it. All centre staff from the housekeeping ladies to the GREAT chefs were corteous, polite and very acommodating. To top it all off this is such a beautiful location. Thanks Firebrand - I will be back! Harvey Sahdra (IT Manager)."
Harvey Sahdra, JupiterDesign.
Microsoft Exchange 2007 (7 Days) (11/8/2008 to 17/8/2008)
"The training course was well put together and very informative. Overall a very good course."
Thomas Jaep, SIG Consulting.
Microsoft Dynamics AX Advanced Developer (4 Days) (26/6/2008 to 29/6/2008)
"Great environment to get the job done! Thoroughly enjoyed the experience."
Vince Pillay, The Carphone Warehouse.
PRINCE2 Foundation/Practitioner (5 Days) (30/6/2008 to 4/7/2008)
"Excellent instructor. Good learning environment. Excellent food."
Paul Ashman, Freelance.
PRINCE2 Foundation/Practitioner (5 Days) (30/6/2008 to 4/7/2008)
"The course was focussed on knowledge transfer of sharepoint. We had a good breadth of information of the tool."
Ricardo Marshall, Capgemini.
Microsoft SharePoint Developer (Dual MCTS) Certification (5 Days) (23/6/2008 to 27/6/2008)
"A tough course, so you really have to prepare. But provides a wide coverage of the domain."
EJ, Barclays Bank PLC.
Microsoft SharePoint Developer (Dual MCTS) Certification (5 Days) (4/8/2008 to 8/8/2008)
"Incredible amount learnt in the week. Very hard work but well worth it."
Adrian Molyneux, Keele University.
Microsoft MCTS .NET - Web Applications (7 Days) (23/6/2008 to 29/6/2008)
"The teaching at Firebrand was second to none. I learnt a lot on this course, not just technical, but about myself. Thank you Firebrand for a memorable experience."
Stuart Platts, EADS Astrium.
CompTIA A+/Network+ Certification (7 Days) (28/7/2008 to 3/8/2008)
"The accelerated and fully immersed learning was fantastic. There is no way I could have been as successful with the exams had I self-studied or been at home with the children every night! The Firebrand training method works. Don't be fooled - its hard work but worthwhile and rewarding."
Ken Thomson, RAF.
CompTIA A+/Network+ Certification (7 Days) (2/6/2008 to 8/6/2008)
"I was a little concerned when I enrolled with Firebrand. It appeared to be a very difficult week with the long days and thought I would struggle with the course.
How wrong could I be! The PMI course content and the instructor was fantastic. The grounds and the setting were perfect for my training experience.
The food was absolutely first rate too along with superb staff.
I will definitely use Firebrand again and will highly recommend the course to others
Thank you ever so much for a first rate job."
Paul White, Norgren.
PMI Project Management Professional (5 Days) (14/7/2008 to 18/7/2008)
"I did not think it was possible to take in this amount of information so quickly but I was proved wrong, walking away qualified after 7 days!"
Gavin Dickie, Hilo-PSS Group.
CompTIA A+/Network+ Certification (7 Days) (30/6/2008 to 6/7/2008)
"A very intense course but very enjoyable. It promoted class discussions which helped with my learning. I would recommend it to others."
TC, Barclays.
EC-Council CEH (5 Days) (23/6/2008 to 27/6/2008)
"An excellent instructor, very funny and I one of the best instructors we have had over the past 4 years."
Jason Quire, IT Network Support.
Microsoft SharePoint Professional (Dual MCTS) (5 Days) (16/6/2008 to 20/6/2008)
"A test of endurance at times, but well worth the effort."
Andrew Bewley, Anite.
Microsoft MCTS .NET - Web and Windows Applications (9 Days) (14/7/2008 to 22/7/2008)
"I found the training of a very high standard and it has undoubtly helped me in my career."
Christopher George, Centre for engineering and manufacturing excellence ltd.
Cisco CCNA Certification (6 Days) (28/7/2008 to 2/8/2008)
"Its the third training I do here and was never disappointed. I changed my jobs and girlfriends more frequently. The camp improved, jobs and girfriends rarely do."
Marco Ermini, Vodafone Group Services GMBH.
ISACA CISA (3 Days) (9/6/2008 to 11/6/2008)
"The food and evironment made this a great place to do the course. Also a great instructor meant that the long hours and hard work were easy to overcome."
MB, Dabs.com.
Microsoft Dynamics AX Foundation Developer (4 Days) (<--Please Select-->)
"Learning via Firebrand trainging is indeed very immersive and certainly accelerated. If you need to know a topic and you need to know it now then Firebrand is definately the training provider you should choose.
It is not for the faint of heart... you have to sit an learn for the entire time you attend the camp... but that is an excellent way to get to know something quickly."
SD, Dolphin Music.
Microsoft MCTS .NET - Web and Windows Applications (9 Days) (14/7/2008 to 22/7/2008)
"Firebrand is brilliant. I will recommend it to my friends and colleagues."
Sonny Suberu, Abbey Entertainment.
Microsoft Exchange 2007 (7 Days) (11/8/2008 to 17/8/2008)
"Great Course, great instructor, very intensive but worth every penny."
R.P., DHL Exel Supply Chain.
PRINCE2 Foundation/Practitioner (5 Days) (28/4/2008 to 2/5/2008)
"Firebrands unique training plan not only prepares you for the exam but offers valuable information relating to real life solutions."
Matthew Stephens, Steelalloy.co.uk.
Microsoft Dynamics NAV Developer (8 Days) (15/6/2008 to 22/6/2008)
"Certainly this was an experience and a half. Never done any boot camps before, but once you are in there the intensity of it all does hit you at first, then you adapt and focus yourself to the training/studying.
Relaxing/chilling out was very little as you are constantly working. If you want an environment to study without disruption, then Firebrand Training is the place, but be prepared it does knacker you out though!"
SM, Ascribe Plc.
Microsoft Exchange 2007 (7 Days) (7/7/2008 to 13/7/2008)
"This is a great way to brush up existing skills to pass a test or gain new skills, the focus on learning makes the process extremely efficient and rewarding."
CD, spectrum housing group.
Microsoft MCSA 2003 (9 Days) (<--Please Select-->)
"I found the training of a very high standard and it has undoubtly helped me in my career."
Christopher George, Centre for engineering and manufacturing excellence ltd.
Cisco CCNA Certification (6 Days) (28/7/2008 to 2/8/2008)
"Good experience, learnt loads but very hard work. My instructor was just brilliant :o)"
Syed Ali, The Pensions Regulator.
Microsoft MCPD Enterprise Applications Developer (13 Days) (26/5/2008 to 7/6/2008)
"Firebrands unique training plan not only prepares you for the exam but offers valuable information relating to real life solutions."
Matthew Stephens, Steelalloy.co.uk.
Microsoft Dynamics NAV Developer (8 Days) (15/6/2008 to 22/6/2008)
"Truly immersive, you start to live and breathe the course material, thinking of nothing else, not communicating with the outside and not having a care in the worls outside of CISSP. Sets you up perfectly for the 6 hour exam."
Neil Ginns, nCipher.
(ISC)2 CISSP Boot Camp (7 Days) (14/7/2008 to 20/7/2008)
"Be prepared for some long hours and plenty of hard work. Prior to the CCNA course I had never even logged into a router or switch, but with some hard work and a great instructor I managed to pass the mid-week exam to gain the CCENT qualification and just fell short of gaining the full CCNA by 3%. With the course materials and my new knowledge I feel confident of passing the CCNA in the very near future."
SD, Cable & Wireless Guernsey Ltd..
Cisco CCNA Certification (6 Days) (30/6/2008 to 5/7/2008)
"Firebrand Training seems to have a never give up attitude when it comes to its students, They seem to be preparded to do almost anything to get you through your course. They have a real passion for what they do. "
Martyn Hedges, Vale Systems.
CompTIA Network+ (3 Days) (4/7/2008 to 6/7/2008)
"The CISSP Bootcamp, although an intense week, and an enjoyable education and useful training event. The venue and extremely helpful staff made it a comfortable experience. A big thank you to everyone very highly recommended."
Philip Richardson, Logicalis UK.
(ISC)2 CISSP Boot Camp (7 Days) (12/5/2008 to 18/5/2008)
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