On the 1st October 2007 The Training Camp UK became Firebrand Training. Learn more
Firebrand Training has won the prestigious Institute of IT Training's Gold Award for "Training Company Of The Year 2008". Learn more.
A Firebrand Training
7
Day Course
Achieving Cisco IP Telephony Operations Specialist Certification is critical for those whose primary role is to operate and maintain IP Telephony multi-service network solutions. Cisco IP Telephony Operations Specialists can configure and deploy complex Cisco Call Manager platforms using multiple-call control, call admission control (CAC), and basic call routing and dial plans, and have the skills and knowledge necessary to resolve connectivity issues related to traditional PSTN technology, PBX and voice mail systems.
During our Seven (7) Day Cisco IP Telephony Operations Specialist Certification Training Program, you will live, learn, and take the 642-425 IPTT and 642-642 QOS exams at one of our state-of-the-art education centres.
This blended-learning program employs outcome-based (Lecture | Lab | Review) delivery - that focuses on preparing you with the real-world skills required to configure, deploy, and support Cisco's IP Telephony solutions.
The Cisco IP Telephony Operations Specialist Certification designates candidates as having the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service. The certification validates knowledge and expertise across a broad range of troubleshooting areas including methods, Call Manager review, Call Manager Dial Plan, internal services aids, external tools, voice quality and Unity configuration parameters, problems and solutions.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.
Students that successfully complete the Cisco IP Telephony Operations Specialist Certification program will possess the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service.
Our IP Telephony Operations Specialist program covers the following material:
The Cisco IP Telephony Operations Specialist indicates the ability to demonstrate proficiency in operating Cisco IP telephony solutions.
A valid CCNA certification is required for candidates interested in pursuing Cisco's IP Telephony Operations Specialist Certification.
The Cisco IP Telephony Troubleshooting exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The IP Telephony Troubleshooting exam is one of two exams in a curriculum that addresses both design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions.
The QOS 642-642 exam will test materials covered under the Implementing Cisco Quality of Service QOS v2.0 course. The exam will certify that the successful candidate has knowledge and skills necessary to configure and troubleshoot Cisco IOS routers running Quality of Service protocols in Service Provider and Enterprise environments. The exam covers topics on IP QOS, classification and marking Mechanisms, queuing mechanisms, traffic shaping and policing mechanisms, congestion avoidance mechanisms, link efficiency mechanisms, modular QOS command line interface, and QOS Best Practices.
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our Certification Programs includes:
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
Students that are eligible to attend the IP Telephony Operations Specialist Certification Training program must possess:
Based upon experience, it is recommended that students undergoing this course attend the CCNP bootcamp to ensure exposure to Cisco Catalyst CLI and QoS concepts.
Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.
Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
"My overall feeling about the training with Firebrand is very positive. Yes, it was very loooong week :), no doubt about this: time of solid study and self checking. Maybe I'll back here one day ;)"
Marcin Piszczalka, The Royal Bank of Scotland.
Microsoft MCTS .NET - Web Applications (7 Days) (31/3/2008 to 6/4/2008)
"A great way to to learn about the subject in depth and get your certification in the shortest possible time. But be prepared for really hard work."
Tarun Rishi, self employed.
Microsoft MCPD Enterprise Applications Developer (13 Days) (26/5/2008 to 7/6/2008)
"The overall experience was great from start to finish."
MW, Cutec Ltd.
Microsoft Vista/Server 2003 (MCTS/MCP) (5 Days) (17/3/2008 to 21/3/2008)
"Firebrand has a very interesting model for busy professionals - a no-distractions clean green campus, 9-9 training schedule, and exams every 3 days to keep you on your toes. Allows you to get trained and certified in a few days. It aint easy, but if you are willing to work hard, if the trainer is good and if the course material and exams are sensible it can be a very productive experience!"
Amit Rao, MphasiS an EDS company.
Microsoft Dynamics CRM 4.0 (8 Days) (11/5/2008 to 18/5/2008)
"The focus a residential course gives you can not be beaten. Our instructor was highly skilled and experienced."
Jonathan Wood, Apple Flavoured Solutions (Self-Employed).
PRINCE2 Foundation/Practitioner (5 Days) (5/5/2008 to 9/5/2008)
"Firebrand provided me with a very focused training environment. Allowing for a hopefully successful outcome of prince 2 certification - excellent."
Robert Randall, DHL Exel Supply Chain.
PRINCE2 Foundation/Practitioner (5 Days) (<--Please Select-->)
"Firebrand provides the right atmosphere for an effective learning experience. I learnt a great deal and that was down the structure of the course and communication ability of the lecturer. I can't leave out that the food was amazing and of the highest quality"
Kapil Mistry, CTN Communications.
Cisco CCNA 2007 Certification (6 Days) (21/4/2008 to 26/4/2008)
"Very rewarding experience, highly recommended...well worth the effort you put in!"
Elliot Townsend, RM PLC.
Cisco CCNA 2007 Certification (6 Days) (19/5/2008 to 24/5/2008)
"It does what is says on the tin - produces effective training."
Pam Tayler, Gyrosoft Appied Solutions Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"The training quality and the instructors expertise was shockingly good. But prepare to work harder and longer than you can even imagine. "
A.Z., AGI Media.
Sun Certified Java Programmer Version 6 (7 Days) (14/4/2008 to 19/4/2008)
"My experience at Heythrop Park was excellent. The trainer is a credit to the Firebrand name."
Graeme Leckey, Currently un-employed.
CompTIA A+/Network+ Certification (7 Days) (10/3/2008 to 16/3/2008)
"A fantastic experience. There is no other better way to learn for certifications. The staff are wonderful across the board."
Eric Biggie, AT&T.
Cisco CCNA 2007 Certification (6 Days) (24/3/2008 to 29/3/2008)
"Hard work, but learnt everything I came to learn!!"
Ian Larkin, Sellafield Ltd.
Cisco CCNA 2007 Certification (6 Days) (24/3/2008 to 29/3/2008)
"A very intensive course mixing practical with theoretical training"
R.A., Information Systems Associates.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"I would certainly come back again and recommend the range of courses to others.
I learnt a lot about myself whilst I was here and I went away with a much higher level of knowledge and much more competent in my subject."
Trevor Forrest, Colstons Girls School.
Microsoft MCSE Vista Security+ Certification (14 Days) (17/3/2008 to 30/3/2008)
"I think the experience of attending a Firebrand course has been thought through from the learners prespective. "
Elaine Shepherd, UFI Ltd.
ISACA CISM (4 Days) (2/6/2008 to 5/6/2008)
"My overall feeling about the training with Firebrand is very positive. Yes, it was very loooong week :), no doubt about this: time of solid study and self checking. Maybe I'll back here one day ;)"
Marcin Piszczalka, The Royal Bank of Scotland.
Microsoft MCTS .NET - Web Applications (7 Days) (31/3/2008 to 6/4/2008)
"I would not hesitate in recommending Firebrand to another person. The grounds at Heythrop Park aer especially restful and re-invigorating after a long day in the classroom"
Helen Gray, LSC.
ISACA CISM (4 Days) (2/6/2008 to 5/6/2008)
"Great course, facilites and instructor - definitely as advertised (accelerated and immersive!)"
Allan McCulloch, Avian Communications.
Microsoft MCTS .NET - Web Applications (7 Days) (31/3/2008 to 6/4/2008)
"Make sure you are prepared....fully prepared. Be prepared to leave home/work at home/work and concentrate fully on the course. Do that, and you will not be disappointed."
Nick Payne, n-a.
Microsoft MCSE Vista Security+ Certification (14 Days) (17/3/2008 to 30/3/2008)
"My expectations were wildly exceeded by the course, the experience was both highly rewarding and immensely challenging. Staff all around were pleasant and helpful, the trainer knew his subject inside out, and the food was absolutely fantastic."
James Bore, Fullbrook School.
Microsoft MCSE Vista Security+ Certification (14 Days) (3/3/2008 to 16/3/2008)
"A great place to do intensive training... strongly recommend"
Amit Patel, Adecco.
ITIL Managers and Revision Certification (10 Days) (9/4/2008 to 18/4/2008)
"Make sure you are prepared....fully prepared. Be prepared to leave home/work at home/work and concentrate fully on the course. Do that, and you will not be disappointed."
Nick Payne, n-a.
Microsoft MCSE Vista Security+ Certification (14 Days) (17/3/2008 to 30/3/2008)
"A brilliant course and trainer. Throughly recommend Firebrand Training for all your training needs."
Peter Short, My Self.
Microsoft Exchange 2007 (7 Days) (14/4/2008 to 20/4/2008)
"A very intensive course mixing practical with theoretical training"
R.A., Information Systems Associates.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"Quality staff, quality training & great food. All to boot I passed :-)
"
G.L., Yarm Computers Limited.
Microsoft Exchange 2007 (7 Days) (19/5/2008 to 25/5/2008)
"The overall experience was great from start to finish."
MW, Cutec Ltd.
Microsoft Vista/Server 2003 (MCTS/MCP) (5 Days) (17/3/2008 to 21/3/2008)
"I did not expect I could learn so much from Microsoft client course before I came. My instructor Ian Neil taught me so much on and off the course, and broadened my knowledge on the IT industry as well."
Cheng Peng, Smartodds Ltd.
Microsoft Vista Desktop Support (5 Days) (26/5/2008 to 30/5/2008)
"Very happy to see the results i have achieved from the training"
S.H., SportingBet Ltd.
Microsoft MCTS .NET - Web Applications (7 Days) (31/3/2008 to 6/4/2008)
"Be prepared to leave the rest of the world to get on without you for 14 days and nights, as you will be otherwise engaged! It's long, its hard, but stick in there and it will be worth it. Dont show up and expect an easy ride - you have to work for your supper...all of which were, without exception, fantastic by the way - the catering really is first class."
Ken Chick, Self - recently of CSC.
Microsoft MCSE Vista Security+ Certification (14 Days) (12/5/2008 to 25/5/2008)
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