Microsoft Dynamics CRM 4.0 Training | 8 day | Firebrand Training

Microsoft Dynamics CRM 4.0 Training - Overview

The Microsoft Dynamics CRM 4.0 Certification enables professionals to maximise the functional use of the latest version of the Dynamics CRM business solution. With the Microsoft Dynamics CRM Certification, you can easily distinguish yourself as an expert in CRM 4.0. After completing our course at Firebrand Training, you'll have more than just your certification. You'll have the academic, strategic and hands-on experience you need to successfully implement and manage the latest Dynamics CRM management system.

The goal of our 8 day accelerated Microsoft Dynamics CRM 4.0 Certification course is to provide IT professionals with the knowledge and skills necessary to install, configure and administer Microsoft Dynamics CRM 4.0. This is an accelerated, fully immersed course, designed upon the job-related tasks of company environments.

Microsoft Dynamics CRM 4.0 Training - Benefits

So what makes our Microsoft Dynamics CRM 4.0 training solution so compelling? The following short list highlights features which make a compelling case to upgrade your knowledge.

What are the benefits of certification?

Individuals

Overwhelmingly, individuals with Microsoft certifications have an advanced level of knowledge, expertise and skill, and command more professional credibility
Individual students may receive college credits to utilise tuition reimbursement programs for their IT training or to complete college coursework

Human Resources

Employer-funded training and certification programs are a key to retaining skilled staff. Career development and advancement opportunities are shown to significantly reduce rates of employee turnover
Certification Training Programs provide benchmarks for hiring and promotion decisions by accurately assessing technical skills
For certification training programs maximise educational investments through immediate validation of skills
For HR managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity

Microsoft certification affords special membership benefits:

Technical information, product information and exclusive discounts on products and services through a secured section of the Microsoft website
Microsoft logos and certificate for your personal promotion to clients or potential employers
Invitations to Microsoft conferences and other educational opportunities
Access to the secure Microsoft Certified Professional Magazine Online website

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need, including

Intensive group instruction
One-on-one instruction attention
Hands-on labs
Lab partner and group exercises
Question and answer drills
Independent study

This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.

Microsoft Dynamics CRM 4.0 Training - Curriculum

Delegates arrive
Orientation
Introduction
Agenda for the week and review of pre-reading
Training: CRM 4.0 Applications chapter 1
Training: CRM 4.0 Installation & Deployment chapters 1-3
Training: CRM 4.0 Installation & Deployment chapters 4-8
Exam MB2-633: Installation and Deployment for Microsoft Dynamics CRM 4.0
Training: CRM 4.0 Applications chapters 2-3
Training: CRM 4.0 Applications (Sales) chapters 4-6
Training: CRM 4.0 Workflow
Training: CRM 4.0 Applications (Marketing) chapters 7-8
Training: CRM 4.0 Applications (Service Management) chapters 9-11
Training: CRM 4.0 Applications (Service Scheduling) chapters 12-13
Exam MB2-632: Applications for Microsoft Dynamics CRM 4.0
Training: CRM 4.0 Customisation & Configuration chapters 1-4
Training: CRM 4.0 Customisation & Configuration. Chapters 5-7
Training: CRM 4.0 Customisation & Configuration. Chapters 8-11
Case Study: Scenario. Diagnostic. Plan and Estimate
Case Study: Install
Case Study: Configure and Customise
Exam: MB2-631: Customization and Configuration for Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 Training - Exam Track

Microsoft Dynamics CRM certified candidates are required to pass the following exams:

MB2-631: Customisation and Configuration for Microsoft Dynamics CRM 4.0
MB2-632: Applications for Microsoft Dynamics CRM 4.0
MB2-633: Installation and Deployment for Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 Training - What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

Intensive Hands-on Training Utilising our (Lecture | Lab | Review)^TM Delivery
Comprehensive Study Materials, Program Courseware and Self-Testing Software
Fully instructor-led program with 24 hour lab access
Examination vouchers *
On site testing **
Accommodation, All Meals, Beverages, and Snacks
Transportation to/from designated local railway stations
Examination Passing Policy

Please note

* Exam vouchers for our (ISC)2 certifications need to be purchased directly from (ISC)2
** On site testing is not included in our ISACA, or ITIL Managers and Revision Certifications

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.

Microsoft Dynamics CRM 4.0 Training - Prerequisites

Students who are successful in accelerated Dynamics CRM 4.0 certification training may possess:

Good Working knowledge of Microsoft Office
Working knowledge Business Management
Working knowledge of Windows 2003 Server including IIS
Working knowledge of Active Directory and DNS
Working knowledge of SQL Server 2005

Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.

Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

Dynamics CRM 4.0 Training Testimonials

"An excellent venue for focused learning in a comfortable environment, with all amenities the required readily available."
Daniel Money, Diagonal Consulting Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (9/10/2006 to 14/10/2006)

"Well... put it this way, I leave more tired than I have ever been before. I also leave with a lot of knowledge of CRM. Do not think for one minute this is a walk in the park. It is not! You work very long hours and when you finsh class you have to work on your own if you stand a chance of keeping up the pace. Glad I did it but need a long break before I try anything like this again. Go on a diet before you come here as the food is so so so good you will just keep on eating."
JHR, ICS Computing Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (27/1/2008 to 3/2/2008)

"I highly recommend learning the Firebrand way. Whilst its tough going due to the steep learning curve, its a very efficient way to "earn your badges". Stephen Spence Director - Contact Centre Sense Ltd."
Stephen Spence, myself.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"The MS CRM training at Firebrand* was undoubtably the best residential course I have attended. With its excellent facilities, the staff & trainers made this a proper learning environment."
James Fiennes, DocuTrain UK Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (9/10/2006 to 14/10/2006)

"The environment promotes learning in a unique way. There are no distractions to take you away from the focus of your learning goals. The computer facilities are first rate and the atmosphere is really relaxing."
Stuart Snaith, Abbey Well natural Mineral Water.
Microsoft Dynamics CRM Developer (5 Days) (21/1/2008 to 25/1/2008)

"The staff at the centre are always willing to help. They want you to pass your exam with a passion."
Marc Collins, QGate Software Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (2/11/2008 to 9/11/2008)

"The experience was very intense but it provides you with the focus to pass the exams."
John Rogerson, QGate Software Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (2/11/2008 to 9/11/2008)

"If you want to eat great food.. you want to drink strange water.. if you want to learn real world experience of a MS product in less time... this is the best place! "
Roberto Nocera, Avanade.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"A very intensive course that covered all items in the curriculum and more besides. Would highly recommend to anyone interested in gaining a thorough working knowledge of Microsoft CRM in as short a time as possible."
David, Independent Contractor (DIJSystems Ltd).
Microsoft Dynamics CRM Developer (5 Days) (1/9/2008 to 5/9/2008)

"the camp provided me with the knowledge and skills to further my career in a competent and professional manner - a must for accelerated learning."
Samuel Nicholas, Tms Support Solutions Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (3/9/2007 to 8/9/2007)

"It has been a long and intense course, but certainly worth the eight sleepless nights! I learnt a massive amount on Microsoft Dynamics CRM 4.0 in this period... Also had the good fortune to have a fantastic group of fellow students, who were able to make at least a few drinks every evening after a days worth of coursework. This week has been the epitome of the old cliche "work hard, play hard"!"
WellDataTech, WellDataTech.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"If you want to eat great food.. you want to drink strange water.. if you want to learn real world experience of a MS product in less time... this is the best place! "
Roberto Nocera, Avanade.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"The environment promotes learning in a unique way. There are no distractions to take you away from the focus of your learning goals. The computer facilities are first rate and the atmosphere is really relaxing."
Stuart Snaith, Abbey Well natural Mineral Water.
Microsoft Dynamics CRM Developer (5 Days) (21/1/2008 to 25/1/2008)

"I did not know what to expect, as I had not been on a boot camp before. The experience was good, the focus was on learning and getting certifications. It was very hectic, lectures from 8.30am till 10.30pm every day with 2x45mins breaks for food, studying afterwards till early hours. An objective that was realised in comfortable inspired surroundings. "
AO, Gyrosoft Applied Solutions Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"This is not a course for people who struggle to pick up new ideas quickly, the pace is very fast and the exams really test your knowledge. Our trainer was outstanding and answered all the questions we could throw at him, and also gave us lots of valuable advice from his real-world experience. He also contribute to a fun and positive atmosphere amoung the group. Lessons last all day from around 8:30am to any time in the evening (our earliest finish was around 10:30), with occasional short breaks, making the course very intensive. However, I believe everyone in our group has learned a huge amount and I would recommend the course to any IT professional who learns quickly, isnt afraid of some hard work and can function on little sleep!"
Karen Newitt, Prior Analytics.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"I was on a Microsoft course at Heythrop Park in Oxfordshire, in the Talbot Hall building. The course was very indepth and intensive and lasted 6 days, however the accomodation and the environment helped me to relax. The constant 24 hour food / snacks supply helped keep me fueled at 1 am in the morning while revising and during the class training and then after an exam it was nice to go to the Gym or have a swim in their Pool, to get my mind off of things. I think it was very good."
Lourens Wepener, Avanade.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"Perfect! The idea of providing all the facilities you need, allowing you to focus on the business at hand, which is to cram in a load of knowledge is as short a time as possible. They couldnt have done it better."
Tito Golder, imriel Ltd..
Microsoft Dynamics CRM 4.0 (8 Days) (3/9/2007 to 8/9/2007)

"Firebrand provided me with a swift and easy way to cram for and PASS my exams within a minimal amount of time and leaving me extremely confident when applying it to the workplace."
Jonny Nachman, BKL Technology.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"The course is well structured and very enjoyable. It is however as the literature said very intensive, if you are going to attend the 8 day course then do not underestimate the time that you will need to put in on a daily basis. "
Angus Brook, Jersey Trust Company.
Microsoft Dynamics CRM 4.0 (8 Days) (21/9/2008 to 28/9/2008)

"The CRM course was extremely informative and i have learnt alot from the course. The instructor, and all staff at the centre were really helpful. The training environment and camp is a perfect way to learn the requirements for the certification and i would gladly return for future courses. I felt really looked after, and well fed! "
Kevin Horseman, K3.
Microsoft Dynamics CRM 4.0 (8 Days) (3/9/2007 to 8/9/2007)

"Total immersion works. Put your life on hold for a few days and you will not be disappointed."
John Rogerson, QGate Software Limited.
Microsoft Dynamics CRM Developer (5 Days) (24/11/2008 to 28/11/2008)

"I did not know what to expect, as I had not been on a boot camp before. The experience was good, the focus was on learning and getting certifications. It was very hectic, lectures from 8.30am till 10.30pm every day with 2x45mins breaks for food, studying afterwards till early hours. An objective that was realised in comfortable inspired surroundings. "
AO, Gyrosoft Applied Solutions Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"Well Done Everyone."
Wayne Lockey, Redfoot Solutions Ltd.
Microsoft Dynamics CRM Developer (5 Days) (17/3/2008 to 21/3/2008)

"The Heythrop Park facility is friendly and inviting, the staff are genial and the food is exceptional. I was really happy with my training. My trainer went to great lengths to accommodate us, being both astute and good fun. "
JM, 2b.Net Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"Great course. Very intense but worth it for the results."
David Taylor, RLSB.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"A hugely enjoyable total immersion experience - one of the best ever learning environments I have experienced. The food is a real plus."
Ciaran Kenny, Lynx Computing.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"Firebrand Training provides a good environment for learning. The staff are extremely courteous and the tutors are exceedingly knowledgeable about their subject area....and the standard of food was exceptional :-)"
Iain Faulkner, Gap Consulting Ltd.
Microsoft Dynamics CRM Developer (5 Days) (17/3/2008 to 21/3/2008)

"Well... put it this way, I leave more tired than I have ever been before. I also leave with a lot of knowledge of CRM. Do not think for one minute this is a walk in the park. It is not! You work very long hours and when you finsh class you have to work on your own if you stand a chance of keeping up the pace. Glad I did it but need a long break before I try anything like this again. Go on a diet before you come here as the food is so so so good you will just keep on eating."
JHR, ICS Computing Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (27/1/2008 to 3/2/2008)

"The training course has answered all my questions in a way that built on my previous experience in dealing with more complex requirements and projects. I feel like I now know the CRM 4.0 inside out which gives me a great confidence in solving many issues that my clients have."
Kamal Hitari, 2B.net Ltd.
Microsoft CRM 4.0 Training (3 Days) (25/2/2008 to 27/2/2008)

"This was my first experience of this type of training and although I found it to be very tiring, it was extremely good and I ultimately came away with deep knowledge on Microsoft Dynamics CRM 4.0. Our instructor was totally professional and is quite obviously passionate about the subject matter. "
Richard Kay, Jersey Trust Company.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

Dynamics CRM 4.0 Training Course Dates

Start	End	Availability	Register
4/1/2009	11/1/2009	Running
15/2/2009	22/2/2009	Seats open	Register
29/3/2009	5/4/2009	Seats open	Register
10/5/2009	17/5/2009	Seats open	Register
21/6/2009	28/6/2009	Seats open	Register

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Microsoft - Dynamics CRM 4.0 Training