ITIL - Service Lifecycle (Stream 1)
A Firebrand Training
4
Day Course
ITIL - Service Lifecycle (Stream 1) - Overview
Seven reasons why you should sit your ITIL course with Firebrand Training
- You’ll be ITIL certified in just 4 days. With us, you’ll be ITIL trained in record time
- Our ITIL course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
- Pass ITIL first time or train again for free. This is our guarantee. We're sure you'll pass your ITIL course first time. But if you don’t, come back within a year, and only pay for accommodation and exams. Everything else is free
- You’ll learn more ITIL. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
- You’ll learn ITIL faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
- You’ll be studying ITIL with the best. We have won the Institute of IT Training’s "Training Company of the Year" a record three times. As well as winning many more awards, we’ve trained and certified 20,000 professionals, and we’re partners with all of the big names in the business
- You'll do more than study ITIL courseware. We use labs, case studies and practice tests to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging.
“Training with Firebrand is a once in a lifetime experience. The training facilities are great, service is fantastic and the teacher impresses with a high level of knowledge and experience. “ Robert Laszczewski (Firebrand ITIL certified)
“A great place to do intensive training... strongly recommend.” Amit Patel (Firebrand ITIL certified)
During the week, you’ll take exams on-site for the following accreditations:
- ITIL® Service Lifecycle - Service Strategy
- ITIL® Service Lifecycle - Service Design
Interested? See our pricing or text 'firebrand itilv3sl1' to 07786 200 690
ITIL - Service Lifecycle (Stream 1) - Benefits
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
Firebrand Training provides instruction to meet every learning need:
- Intensive group instruction
- One-on-one instruction attention
- Hands-on labs
- Lab partner and group exercises
- Question and answer drills
- Independent study
This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.
Interested? See our pricing or text 'firebrand itilv3sl1' to 07786 200 690
ITIL - Service Lifecycle (Stream 1) - Curriculum
Our accelerated ITIL course is the most effective, efficient way to get ITIL certified.
We’ve designed our curriculum to prepare you for 2 ITIL exams sat during the program.
You’ll cover the following content:
Service Strategy
- The main principles and objectives of Service Strategy
- Core concepts and practices in Strategy and organisations applied to Service Management and IT
- Defining Services and Market Space
- Conducting Strategic Analysis
- Driving Strategy through the Service Lifecycle stages and interfaces to Strategy
- Challenges, Critical Success Factors and Risks
- Technology considerations related to Service Strategy
- The activities commonly performed in the Service Strategy arena
- Assessing Critical Success Factors and Managing Risk in Service Strategy
The course also covers the managerial and supervisory aspects of the ITIL processes covered in the Service Strategy stage:
- Financial Management
- Service Portfolio Management
- Demand Management
Service Design
- The main principles and objectives of Service Design
- Challenges, Critical Success Factors and Risks
- Organizational issues concerned with Design
- The five aspects of Service Design – design of the Service Solution, Systems, Technology Architecture, Processes and management systems
- Technology considerations related to Service Design
- The activities commonly performed in the Service Design arena
- Assessing Critical Success Factors and Managing Risk in Service Design
The course also covers the managerial and supervisory aspects of the ITIL processes covered in the Service Design stage:
- Service Catalogue Management
- Service Level Management
- Capacity Management
- Availability Management
- Information Security Management
- Supplier Management
- IT Service Continuity Management
Interested? See our pricing or text 'firebrand itilv3sl1' to 07786 200 690
ITIL - Service Lifecycle (Stream 1) - Exam Track
We’ll prepare you for, and test you in the following exams
- ITIL® Service Lifecycle - Service Strategy
- ITIL® Service Lifecycle - Service Design
The examinations consist of a complex multiple choice, closed book paper, to be completed within 90 minutes. (Candidates sitting the examination in English and who do not have English as their first language will be allowed 120 minutes to allow use of a dictionary.) The pass mark will be 70% or more.
Successful candidates will be awarded 3 credits per exam towards the ITIL® Expert qualification.
Interested? See our pricing or text 'firebrand itilv3sl1' to 07786 200 690
ITIL - Service Lifecycle (Stream 1) - What's Included
Official FOX-IT Courseware
- ITILV3SL Service Strategy Courseware
- ITILV3SL Service Design Courseware
Official ITSMF Courseware
- ITILV3SL Service Strategy Key Element Guide ISBN: 9780113311194
- ITILV3SL Service Design Key Element Guide ISBN: 9780113311200
With Firebrand, you benefit from top-quality education in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so you can focus solely on your studies and certification goals.
You’ll get a robust set of course materials that cater to each of our three key individual learning styles (auditory, visual, and kinaesthetic-tactile) - critical for a successful learning experience.
Our Certification Programmes include:
- Daily lectures, exercises, and review sessions
- Intensive hands-on training utilising our (Lecture | Lab | Review)TM delivery
- Comprehensive study materials and courseware - we adapt official curriculum to address the demands of accelerated learners
- Self-testing software and/or mock exam papers*
- Fully instructor-led programme with 24-hour lab access
- Exam vouchers*
- On-site testing*
- Accommodation, all meals, drinks and snacks*
- Our Certification Guarantee - because we're sure you'll pass first time, if you don’t pass your exams, come back to the course within a year and you only pay for accommodation and exam vouchers - everything else is free
* Please note:
- Our ISC(2) CISSP CBK Review programme differs from normal course delivery. For more details, speak to us on 080 80 800 888.
- Practice tests are not available for the Microsoft MCTS System Center Configuration Manager 2007 course
- Exam vouchers for our (ISC)2, ISACA or PMI certifications need to be purchased directly from the vendor ahead of the course. You will still sit your (ISC)2 exam on-site as part of the course.
- On-site testing is not included in our Scrum, ISACA or PMI certifications. You will sit your PMI exam at a nearby academic open Prometric Test Centre on the final day of the five-day course.
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Examination Passing Policy
Should a student complete a Firebrand Training programme without having successfully passed all vendor examinations, the student may re-attend that programme for a period of one year. Students will only be responsible for accommodation and vendor exam fees.
Interested? See our pricing or text 'firebrand itilv3sl1' to 07786 200 690
ITIL - Service Lifecycle (Stream 1) - Prerequisites
Before taking the course it is recommended, though not required, that candidates have exposure to basic concepts in IT and related work experience of at least two years. Delegates are required to hold the ITIL® Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent.
Professional Qualifications:
The course forms part of the ITIL® Intermediate qualification programme.
Are you ready to get certified in record time?
We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.
Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
If you have any doubts as to whether you meet the pre-requisites please call (for free) 080 80 800 888 and speak to one of our enrolment consultants, who can help you with a study plan.
Interested? See our pricing or text 'firebrand itilv3sl1' to 07786 200 690
Service Lifecycle (Stream 1) - Testimonials
"Does what it says on the tin- get qualified quickly with minimum time off work"
N.A.
ITIL Service Lifecycle (Stream 1) (4 Days) (16/8/2010 to 19/8/2010)
"Firebrand trainings are effective, productive and cost effective. A very high focus on the students course outcome, is the best option one can get to pass the exams. I chose Firebrand Training for my ITIL course primarily on price. Good price and accommodation is included. I have my own company, and basically pay out of my own pocket, so price is important for me. Also the fact that several trainings was made in one go (Strategy and Design) is good. Other training suppliers make only one training at the time, which means 2 x travel. No need for that."
Bjarne Engelstock, Myself in my own company.
ITIL Service Lifecycle (Stream 1) (4 Days) (8/3/2010 to 11/3/2010)
"An extremely professional effort with everyone aligned to achieving excellent results.
A big thanks to all."
Will Lunn, soveriegn group.
ITIL Service Lifecycle (Stream 1) (4 Days) (8/3/2010 to 11/3/2010)
"This was the second course that I have attended with Firebrand this year. If you want an environment to learn,are prepared to put in the effort and want to pass in the quickest time possible then Firebrand* offers the best option. It may not be the cheapest but it is probably the most effective."
Simon Hessey.
ITIL Foundation Certification (2 Days) (9/7/2007 to 10/7/2007)
"If you want german build quality in a car you do not buy a kia, so why scrimp on training. I have used over 30 different training providers and Firebrand are the market leaders, great location, staff, food and training. I have used the company twice and will be back again. many thanks Firebrand. Richard Evans, IT Project Manager"
Richard Evans, blue chip.
ITIL Foundation Certification (2 Days) (8/10/2007 to 9/10/2007)
"An extremely professional effort with everyone aligned to achieving excellent results.
A big thanks to all."
Will Lunn, soveriegn group.
ITIL Service Lifecycle (Stream 1) (4 Days) (8/3/2010 to 11/3/2010)
"The course was well presented and worked very well for me as I passed my exam and felt I got alot from it that will assist me in my role at work. The learning environment was comfortable and course materials of high standard and refreshments and snacks were avaialable the whole time. The food was good and the resturant staff excellent and my room was clean and comfortable. My overall experience was very good with a pass to boot."
Nigel Matthews, Westminster Primary Care Trust.
ITIL Foundation Certification (2 Days) (3/11/2008 to 4/11/2008)
"A great way to get fast qualification for ITILV3 modules but candidates must prepare suitably before hand to get maximum benefit."
Mike Woodall.
ITIL Service Lifecycle (Stream 2) (6 Days) (12/3/2010 to 17/3/2010)
"Firebrand trainings are effective, productive and cost effective. A very high focus on the students course outcome, is the best option one can get to pass the exams. I chose Firebrand Training for my ITIL course primarily on price. Good price and accommodation is included. I have my own company, and basically pay out of my own pocket, so price is important for me. Also the fact that several trainings was made in one go (Strategy and Design) is good. Other training suppliers make only one training at the time, which means 2 x travel. No need for that."
Bjarne Engelstock, Myself in my own company.
ITIL Service Lifecycle (Stream 1) (4 Days) (8/3/2010 to 11/3/2010)
"Does what it says on the tin- get qualified quickly with minimum time off work"
N.A.
ITIL Service Lifecycle (Stream 1) (4 Days) (16/8/2010 to 19/8/2010)
Service Lifecycle (Stream 1) - Course Dates
Start |
Finish |
Status |
Book now |
|---|---|---|---|
12/7/2010 |
15/7/2010 |
Finished |
|
16/8/2010 |
19/8/2010 |
Finished |
|
4/10/2010 |
7/10/2010 |
Wait list |
|
15/11/2010 |
18/11/2010 |
Open |
Bookmark ITIL - Service Lifecycle (Stream 1)
Talk to us about Firebrand Training and our accelerated courses:
080 80 800 888
Request more information about Firebrand Training and our accelerated courses:
"Really enjoyed the experience. The Firebrand instructor was very good and made the course more enjoyable. It is very intensive, but I have learnt a lot during this week. Would use Firebrand again for other courses."
V.S.
APMG PRINCE2® 2009 Foundation / Practitioner (5 Days) 26/4/2010 to 30/4/2010
For further information about Firebrand Training contact us, for free, on 080 80 800 888 or info@firebrandtraining.co.uk
Copyright 2007-2010 Firebrand Training Ltd. Firebrand Training is a registered trademark. All other names and terms are trademarks or registered trademarks of their respective companies. Privacy Policy. Formerly Training Camp.
Talk to us about this course on: 080 80 800 888
