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Get ISO 20000 Lead Auditor certified 40% faster than traditional training, on this official PECB (Professional Evaluation and Certification Board) course.
In just three days, you’ll learn how to manage a team of auditors by applying widely-recognised audit principles, procedures and techniques. Prove you have the knowledge needed to audit an IT Service Management System (ITSMS) based on the ISO 20000 standard.
You'll learn:
Master audit techniques and get ISO 20000 trained in only 3-days. Prove you can conduct an audit efficiently by learning how to manage audit teams, communicate with customers and provide effective conflict resolutions.
This course has been developed in-line with:
As of March 2023, PECB have partnered with Credly to offer you the chance of earning a digital badge upon completing your certification.
You'll get one year’s free membership of PECB (Professional Evaluation and Certification Board) - which usually costs around £300. You can also apply for the following certifications, depending on your level of experience:
You'll sit the following exam during the course:
Your accelerated course includes:
We recommend that you have basic knowledge of ISO 20000, or some knowledge of IT Service Management concepts.
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Here's the Firebrand Training review section. Since 2001 we've trained exactly 134,561 students and asked them all to review our Accelerated Learning. Currently, 96.41% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"Content very extensive and the material was followed by the tutor to the page. Many quick tests / quizzes which were useful."
Jeff Proctor, Volks Wagen UK. (8/11/2023 (Wednesday) to 10/11/2023 (Friday))
"Content very extensive and the material was followed by the tutor to the page. Many quick tests / quizzes which were useful."
Jeff Proctor, Volks Wagen UK. (8/11/2023 (Wednesday) to 10/11/2023 (Friday))
"Best place to train. Your are not disturbed in any way and can focus on the training. Facility er in top very nice accomidations and trainer is awsome in getting all focussed no matter level of skills and competences. I fully recommend Firebrand if you need the best this is it no other can supply better options."
Martin Mathiassen, Erhvervsministeriets Departement. (23/8/2023 (Wednesday) to 25/8/2023 (Friday))
"Best place to train. Your are not disturbed in any way and can focus on the training. Facility er in top very nice accomidations and trainer is awsome in getting all focussed no matter level of skills and competences. I fully recommend Firebrand if you need the best this is it no other can supply better options."
Martin Mathiassen, Erhvervsministeriets Departement. (23/8/2023 (Wednesday) to 25/8/2023 (Friday))
"Very full-on and very interesting course."
Jonathan Freedman, Howard Kennedy LLP. (23/8/2023 (Wednesday) to 25/8/2023 (Friday))
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