ITIL® V3 Intermediate Level: Service Capability - Release, Control and Validation - Only 4 Days

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Seven reasons why you should sit your ITIL Capability course with Firebrand Training

You'll be ITIL Capability certified in just 4 days. With us, you’ll be ITIL Capability trained in record time
Our ITIL Capability course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
Pass ITIL Capability first time or train again for free. This is our guarantee. We're sure you'll pass your ITIL Capability course first time. But if you don’t, come back within a year, and only pay for accommodation and exams. Everything else is free
You’ll learn more ITIL Capability. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
You’ll learn ITIL Capability faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
You’ll be studying ITIL Capability with the best. We have won the Institute of IT Training’s "Training Company of the Year" a record three times. As well as winning many more awards, we’ve trained and certified 30,000 professionals, and we’re partners with all of the big names in the business
You'll do more than study ITIL Capability courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

When do you want to sit your accelerated course?

Start	Finish	Status	Location
18/2/2013 (Monday)	21/2/2013 (Thursday)	Finished	-
24/6/2013 (Monday)	27/6/2013 (Thursday)	Wait list	Nationwide
5/8/2013 (Monday)	8/8/2013 (Thursday)	Limited availability	Nationwide
16/9/2013 (Monday)	19/9/2013 (Thursday)	Open	Nationwide
28/10/2013 (Monday)	31/10/2013 (Thursday)	Open	Nationwide
9/12/2013 (Monday)	12/12/2013 (Thursday)	Open	Nationwide

We've trained more than 30,000 students in ten years. We asked them all to review our Accelerated Learning. Currently, 95.88% have said Firebrand exceeded their expectations:

"Excellent course delivery. Friendly and knowledgable instructor"
Nick Houghton. - ITIL® V3 Intermediate Level: Service Lifecycle - Service Transition (2 days) (15/3/2013 to 16/3/2013)

"Training, Accomodation and food was 1st class"
Royston Hope. - ITIL® Foundation Certification (2 days) (22/10/2012 to 23/10/2012)

"Firebrand offers you excellent learning environment. Trainer with industry specific experience and coursework are designed in a manner that you review on track."
Anonymous - ITIL® Foundation Certification (2 days) (22/10/2012 to 23/10/2012)

"Good content, Well paced"
Anonymous - ITIL® Foundation Certification (2 days) (22/10/2012 to 23/10/2012)

"The course was presented in a clear and professional manner and the class size was not excessive and the learning pace was adjusted to the group so all attendees could keep pace."
Kofi Owusu. - ITIL® Foundation Certification (2 days) (30/1/2012 to 31/1/2012)

"Easy to learn, provides every chance of passing the relevant exams"
Anon.. - ITIL® Foundation Certification (2 days) (30/1/2012 to 31/1/2012)

"A very well presented course, Enjoyed it "
M.R. - ITIL® Foundation Certification (2 days) (30/1/2012 to 31/1/2012)

"Fantastinen koulutus ja hienot tilat opiskelua ja kokeen läpäisemistä varten. Huolimatta intensiivisistä 2 päivästä, kouluttaja varmisti että kaikki osa-alueet käsiteltiin."
Arif Iqbl. - ITIL® Foundation Certification (2 days) (19/12/2011 to 20/12/2011)

"The course materials and lectures were delivered to a high standard that enabled all of the course delegates to comfortably pass first time and come away with a strong grasp of ITIL concepts. I would recommend this course for those involved in delivering IT services across the lifecycle. "
R.B. - ITIL® Foundation Certification (2 days) (19/12/2011 to 20/12/2011)

"Very intense - a lot of material in a very short space of time, but great tutor and the whole experience was very pleasant indeed. A great way to get professional qualifications quickly and painlessly. Accommodation, food, course, tutor - everything was well organised and executed effortlessly by the Firebrand team. Would recommend and will definitely be taking further courses in the future. "
J.A. - ITIL® Foundation Certification (2 days) (19/12/2011 to 20/12/2011)

Why you need to learn ITIL Service Capability

ITIL is the framework for IT service delivery. If your organisation is implementing ITIL (IT Infrastructure Library^®), it's time to learn how to deliver this IT service. Including the relevant IT practices, tasks and procedures tailored to your organisation.

You'll pass this ITIL V3 Intermediate Level: Service Capability - Release, Control and Validation certification course 20% faster than traditional training. Plus the course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Your training consultant will help you:

Increase customer satisfaction
Improve service availability and turnaround times
Improve time-to-market for your products

Build your own course

This certification course is worth four ITIL credits towards the ITIL® Expert qualification.

We run more than ten ITIL courses, including Foundation, Service Capability, Service Lifecycle and Managing Across the Lifecycle. You can build your own ITIL course, based on your specific requirements. Speak to us to see how you can learn ITIL at twice the speed.

Note: This course is provided in conjunction with Fox IT, an APMG-UK accredited training organisation

Interested? See prices or call 080 80 800 888

The ITIL process and certification will provide you with a systematic approach to IT management. Adopting its guidance will improve your:

IT services through best practice, standards and guidance
Customer satisfaction, through a more professional approach to service delivery
Productivity
Use of skills and experience
Operating efficiencies
Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

Intensive group instruction
One-on-one instruction attention
Hands-on labs
Lab partner and group exercises
Question and answer drills
Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Interested? See prices or call 080 80 800 888

You'll learn:

Functions to be performed
Roles and responsibilities
Service Management as a practice
Release, Control and Validation Management principles
Successful service transition
Assuring the integrity and the quality of service transition
Service asset and configuration management
Knowledge management
Service request fulfilment and service level performance
Common Service Operation activities
Technology and implementation considerations
Challenges, success factors and risks

Interested? See prices or call 080 80 800 888

You'll sit the following exam:

ITIL® Service Capability – Release, Control & Validation

This exam is worth four ITIL credits towards the ITIL® Expert qualification.

Interested? See prices or call 080 80 800 888

Provided for free on the course:

ITIL V3 Capability Release, Control & Validation Handbook (RCV) ISBN: 9780113312108

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

Intensive Hands-on Training Utilising our (Lecture | Lab | Review)^TM Delivery
Comprehensive Study Materials, Program Courseware and Self-Testing Software
Fully instructor-led program with 24 hour lab access
Examination vouchers *
On site testing **
Accommodation, all meals, unlimited beverages, snacks and tea / coffee***
Transportation to/from designated local railway stations
Examination Passing Policy

Please note

*Examination vouchers are not included for the following courses: PMP, CAPM, CISA, CISM and CISSP CBK Review
**On site testing is not included in our PMP, ISACA, or ITIL Managers and Revision Certifications
***Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.

Interested? See prices or call 080 80 800 888

This course offers you a career development path if you already hold the ISEB/EXIN ITIL® Foundation certificate. It is recommended - but not required - that you have exposure to basic concepts in IT, and related work experience of at least two years.

Relevant roles include: Release Manager, Security Administrator, IT Operations Manager, Database Administrator, Security Manager.

Interested? See prices or call 080 80 800 888