ITIL V3 Intermediate Level: Service Lifecycle - Service Transition - Only 2 Days

Seven reasons why you should sit your ITIL Intermediate course with Firebrand Training

  1. You'll be ITIL Intermediate certified in just 2 days. With us, you’ll be ITIL Intermediate trained in record time
  2. Our ITIL Intermediate course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass ITIL Intermediate first time or train again for free. This is our guarantee. We're sure you'll pass your ITIL Intermediate course first time. But if you don’t, come back within a year, and only pay for accommodation and exams. Everything else is free
  4. You’ll learn more ITIL Intermediate. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn ITIL Intermediate faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying ITIL Intermediate with the best. We have won the Institute of IT Training’s "Training Company of the Year" a record three times. As well as winning many more awards, we’ve trained and certified 30,000 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study ITIL Intermediate courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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We've trained more than 30,000 students in ten years. We asked them all to review our Accelerated Learning. Currently, 96.08% have said Firebrand exceeded their expectations:

"The course was presented in a clear and professional manner and the class size was not excessive and the learning pace was adjusted to the group so all attendees could keep pace."
Kofi Owusu. - ITIL Foundation Certification (2 days) (30/1/2012 to 31/1/2012)

"Easy to learn, provides every chance of passing the relevant exams"
Anon.. - ITIL Foundation Certification (2 days) (30/1/2012 to 31/1/2012)

"A very well presented course, Enjoyed it "
M.R. - ITIL Foundation Certification (2 days) (30/1/2012 to 31/1/2012)

"Fantastinen koulutus ja hienot tilat opiskelua ja kokeen läpäisemistä varten. Huolimatta intensiivisistä 2 päivästä, kouluttaja varmisti että kaikki osa-alueet käsiteltiin."
Arif Iqbl. - ITIL Foundation Certification (2 days) (19/12/2011 to 20/12/2011)

"Kurssi materiaalit ja oppitunnit olivat korkeatasoisia, jotka mahdollistivat kurssin osanottajille suoritua helposti läpi ensi kerralla ja lähteä vahvalla ITIL konseptien hallinnalla. Suosittelisin tätä kurssia heille jotka vastaavat IT palvelujen tarjoamisesta läpi koko huoltoajan. "
R.B. - ITIL Foundation Certification (2 days) (19/12/2011 to 20/12/2011)

"Very intense - a lot of material in a very short space of time, but great tutor and the whole experience was very pleasant indeed. A great way to get professional qualifications quickly and painlessly. Accommodation, food, course, tutor - everything was well organised and executed effortlessly by the Firebrand team. Would recommend and will definitely be taking further courses in the future. "
J.A. - ITIL Foundation Certification (2 days) (19/12/2011 to 20/12/2011)

"Intense. Focused. Highly detailed learning. Committed. If you are able to withstand these great forces to get your required certification, Firebrand Training is the place you need to be. You will not think of anything else during your time there but your certification, Trust Me."
Edmund Ottieno. - ITIL Foundation Certification (2 days) (7/11/2011 to 8/11/2011)

"The Firebrand training course I attend was amazing. The course was well structured and a joy to attend. I would without hesitation use Firebrand again and also recommend Firebrand to friends and colleagues."
Mark Holland. - ITIL Foundation Certification (2 days) (7/11/2011 to 8/11/2011)

"Fantastic place to learn, relax and make contacts"
Prajay Patel. - ITIL Foundation Certification (2 days) (7/11/2011 to 8/11/2011)

"Very well delivered course. Trainer also works as a consultant so he is very well conversant with real world application of ITIL."
Arjuna Krishna-Das. - ITIL Foundation Certification (2 days) (7/11/2011 to 8/11/2011)

Why you need to learn ITIL Service Lifecycle

ITIL is the framework for IT service delivery. V3 Intermediate Level: Service Lifecycle - Service Transition will teach you how to implement the ITIL (IT Infrastructure Library) process across your business. Understand the structure for evaluating changes to your IT department, and demonstrate return on investment.

You'll learn IT practices, tasks and procedures tailored to your organisation. You'll then be able to optimise your new strategy, through continuous improvement.

You'll pass this Service Lifecycle certification course 33% faster than traditional training. Plus the course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Your training consultant will help you:

  • Increase customer satisfaction
  • Improve service availability and turnaround times
  • Improve time-to-market for your products

Build your own course

This certification course is worth three ITIL credits towards the ITIL® Expert qualification.

We run more than ten ITIL courses, including Foundation, Service Capability, Service Lifecycle and Managing Across the Lifecycle. You can build your own ITIL course, based on your specific requirements. Speak to us to see how you can learn ITIL at twice the speed.

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Interested? See prices or call 080 80 800 888
You can also text 'firebrand itillst' to 07786 200 690 for prices

The ITIL process and certification will provide you with a systematic approach to IT management. Adopting its guidance will improve your:

  • IT services through best practice, standards and guidance
  • Customer satisfaction, through a more professional approach to service delivery
  • Productivity
  • Use of skills and experience
  • Operating efficiencies
  • Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Firebrand Training provides a guarantee of obtaining certification at the training centre, but does not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Interested? See prices or call 080 80 800 888
You can also text 'firebrand itillst' to 07786 200 690 for prices

You'll learn:

  • The main principles and objectives of Service Transition
  • Organisational issues
  • Technology considerations
  • Activities commonly performed in Service Transition
  • Assessing success factors and managing risk
  • Management skills:
    • Service Asset and Configuration Management
    • Change Management
    • Release and Deployment Management
    • Service Validation and Testing
    • Evaluation
    • Knowledge Management

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Interested? See prices or call 080 80 800 888
You can also text 'firebrand itillst' to 07786 200 690 for prices

You'll sit the following exam, which we guarantee you'll pass:

  • ITIL® Service Lifecycle – Service Transition

This exam is worth three ITIL credits towards the ITIL® Expert qualification.

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Interested? See prices or call 080 80 800 888
You can also text 'firebrand itillst' to 07786 200 690 for prices

Provided for free on the course:

  • Official FOX-IT Courseware: ITILV3SL Service Transition
  • Official ITSMF Courseware: ITILV3SL Service Transition Key Element Guide (ISBN: 9780113311217)

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers *
  • On site testing **
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee***
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Please note

  • *Exam vouchers for our (ISC)2 certifications need to be purchased directly from (ISC)2
  • **On site testing is not included in our ISACA, or ITIL Managers and Revision Certifications
  • ***Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Read more ...

Interested? See prices or call 080 80 800 888
You can also text 'firebrand itillst' to 07786 200 690 for prices

This course offers you a career development path if you already hold the ISEB/EXIN ITIL® Foundation certificate. It is recommended - but not required - that you have exposure to basic concepts in IT, and related work experience of at least two years.

Relevant roles include: Configuration Manager and Change Manager

Interested? See prices or call 080 80 800 888
You can also text 'firebrand itillst' to 07786 200 690 for prices