Microsoft Dynamics 365 for Sales - Only 3 Days

Why

Seven reasons why you should sit your Dynamics 365 Sales course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics 365 Sales certified in just 3 days. With us, you’ll be Dynamics 365 Sales trained in record time
  2. Our Dynamics 365 Sales course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics 365 Sales first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more Dynamics 365 Sales. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics 365 Sales faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics 365 Sales with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 67,286 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Dynamics 365 Sales courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

Your accelerated course will allow you to unleash the power of Microsoft Dynamics 365 for Sales - helping your business turn relationships into revenue.

You'll learn the core features and functionality of the platform including lead and sales opportunity tracking, data analysis and essential built-in tools. You'll use these skills to help improve the sales process allowing your business to sell more, faster.

Being immersed in the course by your expert Microsoft Certified Trainer (MCT), you'll learn to use Microsoft Dynamics 365 for Sales to:

  • Create a Customer Organisational Structure
  • Manage Leads and Opportunities
  • Manage Relationship and Sales Analysis
  • Manage the Sale Process
  • Improve Sales Performance
  • Manage Customer Information

Firebrand's Lecture | Lab | Review technique will get you hands-on with the Dynamics 365 Sales platform, combined with theory and in-depth review sessions this will reinforce your learning and accelerate knowledge development.

You'll sit exam MB2-717: Microsoft Dynamics 365 for Sales on-site, during the course. This is covered by your Certification Guarantee. Passing the exam will complete your elective requirement for the MCSE: Business Applications credential.

If you're looking to implement, use, maintain, or support Microsoft Dynamics 365, this course is ideal. It's typically aimed at sales and marketing professionals, sales managers, project managers, solution architects, and functional consultants wanting to demonstrate foundational understanding of the Microsoft Dynamics 365 Sales application.

Passing exam MB2-717 previously resulted in achieving the Microsoft Specialist: Dynamics 365 for Sales certification.

Microsoft retired the Specialist credential on 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

Read more ...

Interested? See prices or call 080 80 800 888

As Firebrand are a Microsoft Learning Partner, you‚ll be taught using these official resources

  • Microsoft Certified Trainer (MCT)
  • Microsoft official practice tests

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Create a Customer Organisational Structure

Manage customer records - Create and maintain a current customer base organisational structure; identify potential sales opportunities by utilising core records such as accounts, contacts and customers

Manage the sales process - Create and maintain sales transactional records; track the sales progression; manage the sales process from lead generation through quote, order, and invoice creation

Manage customer communication - Create and manage social engagement sources, identify opportunities and generate leads

Manage sales literature and competitors - Create and maintain a sales literature repository, create an organised methodology for identifying and tracking competitors

Manage Leads and Opportunities

Manage leads - Identify leads and track them throughout the conversion process, reactivate or delete disqualified leads

Identify and manage opportunities - Identify opportunities to track throughout the sales workflow, create opportunities with a defined status, create records within the opportunity form, assign opportunities to designated sales staff

Utilise opportunity functionality - Close and document opportunities as won or lost, use Quick Create to add new information, connect opportunities to other record types, apply connections to a data structure

Manage opportunity relationships - Analyse lost sales opportunities through resolution activities, utilise multiple opportunity views

Manage Relationship and Sales Analysis

Manage relationship intelligence - Provision and configure Relationship Insights to integrate with Exchange, create and prioritise actions and tasks, track interactions, manage sales communication

Manage relationship analysis - Provision and configure relationship intelligence, create actionable and productivity cards by using Relationship Assistant

Integrate email with Dynamics 365 Sales - Track interactions with a specific email; manage sales relationships through statistical analysis of email activity, untracked emails and performance activities; manage sales relationships with Email Engagement; use engagement analytics and Auto-capture

Manage sales by using sales analysis tools - Improve sales tracking by using Advanced Find, editable grids and built-in reports; export data to Excel in both static and dynamic processes; export Excel templates

Manage the Sale Process

Manage the business process flow - Manage the tasks required of each state in the Business Process Flow, create territories and assign them to managers and sales staff, configure currency and exchange rates

Manage Products by using the Product Catalog - Manage prices lists, discount lists and unit groups; create, maintain and clone products; manage the product lifecycle

Manage price structures - Create price lists, create discount list models, assign currencies to products

Manage product relationships - Identify product relationships, differentiate product relationships by family units, customise properties for all products, identify and bundle related products

Manage sales transactional records - Create price and revenue structures with inclusion of line items, currency rates, exchange rates, and write-in products; manage the quote lifecycle; create and manage quotes, orders, and invoices

Improve Sales Performance

Manage goals - Create manageable and measurable goals, delineate goals by fiscal periods, specify definitions and goal metric records, analyse individual and organisational progress by creating goal hierarchies, use rollup queries

Manage visual tools with Sales Analysis - Create documents and templates, integrate charts and dashboards

Manage Customer Information

Operate Dynamics 365 sales functions - Identify and define the functional areas of Dynamics 365 Sales, model relationships and records in Microsoft Dynamics 365, access Dynamics 365 Sales through various client access methods, utilise the help centre

Perform data management - Create customers and contacts within 365 Sales, enforce customer relationship by using activity types, use views and global searches

Perform lifecycle management - Utilise leads, convert leads into customers in the lead life cycle, perform opportunity management, manage cases

Read more ...

Interested? See prices or call 080 80 800 888

You will sit the following exam at the Firebrand Training centre, during the course. This is covered by your Certification Guarantee:

MB2-717: Microsoft Dynamics 365 for Sales

  • Technology: Microsoft Dynamics 365 Enterprise
  • Credit toward certification: MCP, MCSE

You will be tested on the skills to:

  • Create a Customer Organisational Structure (20% - 25%)
  • Manage Leads and Opportunities (15% - 20%)
  • Manage Relationship and Sales Analysis (10% - 15%)
  • Manage the Sale Process (10% - 15%)
  • Improve Sales Performance (10% - 15%)
  • Manage Customer Information (15% - 20%)

Passing exam MB2-717 previously resulted in achieving the Microsoft Specialist: Dynamics 365 for Sales certification.

Microsoft retired the Specialist credential on 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC and CISSP CBK Review
  • *** On site testing is not included for our PMI, GIAC, (ISC)2, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

It is recommended you meet the following prerequisites:

  • Basic experience using Windows applications
  • Basic understanding of Sales in Microsoft Dynamics CRM
  • Completion of the Microsoft Dynamics CRM Introduction course, or equivalent knowledge
  • Knowledge of basic sales, marketing, and customer service roles in a business
  • Some knowledge of common Microsoft Dynamics CRM record types is preferred

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888

When

When do you want to sit your accelerated course?

Start

Finish

Status

Book now

Open

Book now

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 67,286 students and asked them all to review our Accelerated Learning. Currently, 96.67% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"I gained more knowledge and improved my technical skills!"
Maria Vig, Engie. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Good class - the instructor was great and I feel I have learned a lot from the way he taught."
Anonymous - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"A highly enjoyable and thorough course, taught in a manner that made the subject both interesting and understandable."
A.C.. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Really enjoyed the course and content from the instructor. Lots of little extras, which will help in the real world. Thanks!"
Edward Williams, Lucid Partnership. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Although the days were long, I found that the training was very useful and I learned a lot. Overall a great experience and couldn't fault my experience here!"
Regan Walsh , GB Railfreight. - Microsoft MCSA: Windows 10 (6 days) (21/5/2018 to 26/5/2018)

"Ask for 007! If you know.. you know - Hes a fantastic trainer, thank you so much!"
Reece Isles. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"My personal experience at Firebrand has been good as I have learnt a lot about server, networking and security. "
K.H., VolkerWessels UK LTD. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"I had an enjoyable time considering the amount of content that was required to be learnt. Personally i found it frustrating that measure-up had not been updated to correspond with the exam, this was not the instructor's fault -he's a good trainer. "
Laurence chalk. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"My experience has been good, lot of learning and intense sessions to get you to know the fundamentals. "
Anonymous - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"I think Firebrand goes the extra mile when providing students with learning exercises and the overall experience was a very pleasant and I would recommend it to my friends. "
N.F.. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"Found the course very useful to gain insight into the challenges developing solutions across multiple Dev teams both in the UK and off-shore. Using Dynamics 365 Online will allow ICAEW to deploy solutions across multiple platforms including mobile and tablet without needing to continue developing our dedicated iOS or Android aps. "
Tim Greaves, ICAEW. - Microsoft Dynamics 365 Customisation and Configuration (4 days) (14/5/2018 to 17/5/2018)

"Great experience and learned quite a bit. What I did already know was also reinforced."
Reuben Phillips , Transport for London. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"Training - intense but we had a knowledgeable trainer and a lot of time for questions if required Accommodation - personally, I find excellent and the food is very welcome after a long day Staff - all staff are very helpful and on hand for any concerns/queries. Instructor - excellent and although the course was accelerated, he applied knowledge well and had a lot of time for candidates whether groups or face to face. "
Dod Frieslick, Firebrand Training. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"I feel that although the learning was quick paced, there was sufficient time and materials or extra online resources given to self study in areas of knowledge that I needed more development in."
Venessa Cox, Firebrand. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"Great learning experience. Definitely improves your chances of passing versus doing it alone. Really helps to have an industry expert for feedback and to solidify the concepts."
Matt Eisengruber, Dynatrace. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"Had a Legend of an instructor, who made the whole thing interesting!"
Akmil Matloob , MySelf. - Microsoft MCSA: Cloud Platform & MCSE: Cloud Platform and Infrastructure (Azure) (10 days) (21/4/2018 to 30/4/2018)

"The instructor was great with questions and I feel completely prepared for the exam at twice the speed."
Gary Spencer, Na . - Microsoft Architecting Microsoft Azure Solutions (3 days) (28/4/2018 to 30/4/2018)

"Amazing instructor, very passionate and knows his field and more!"
David Baldry, Dynatrace. - Microsoft Architecting Microsoft Azure Solutions (3 days) (28/4/2018 to 30/4/2018)

"Great facilities to study, a lot easier to concentrate with food, bed and drinks right around the corner."
Peter Van Ginkel, VWPFS. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"Totally brutal but completely do-able."
Dominic Hogg, Brightsolid. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"I attended the MCSA Server 2016 course with the view of taking the exams to gain the qualification, which would be my second MCSA at Firebrand. I feel I have the resources and knowledge to attain this soon, thanks to the course."
Mason Goddard, Redriff Primary. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"While I have failed this exam, I am satisfied I gained a lot of information. This is the best option for those who cant fined the quietness to study at home."
A.N.L.. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"Really great experience in learning key concepts of the cloud and Azure."
Darren Mayes, Adecco. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"This course is very good and really gives in depth Azure knowledge."
G.B., Rikitita Solutions Ltd. - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 days) (21/4/2018 to 23/4/2018)

"The course was very well presented. The instructor took the class at the speed of the class instead of trying to rush through everything. He was always willing to stay late and offer support on any areas required. Great course and great tutor."
Rhys Jupp, Hilton Foods UK. - Microsoft MCSA: Windows 10 (6 days) (9/4/2018 to 14/4/2018)

"Training was a nice mix of theory and practical in the form of labs, instructor humorous but very knowledgeable making the experience more enjoyable with plenty of resources available. "
S.C.. - Microsoft Windows 10 (6 days) (9/4/2018 to 14/4/2018)

"The instructor goes over and beyond with with his students whatever there skill set is. Enthusiastic, knowledgeable and passionate. His energy has rubbed off on me and makes me want to continue studying."
N.B., NDBIT. - Microsoft MCSA: Office 365 (5 days) (9/4/2018 to 13/4/2018)

"Firebrand provides fast track IT education paired with high skilled teachers with real life experience in the areas they teach. This gives another dimension to the courses substance and validity. Highly recommended if you are looking at expanding your knowledge and career possibilities."
Anton Viberg, Enzure AB. - Microsoft MCSA: Office 365 (5 days) (9/4/2018 to 13/4/2018)

"It is definitely intense and quite hard but its worth it. "
Mohammed Saeed, Joseph Chamberlain College birmingham. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (9/4/2018 to 14/4/2018)

"Clear and concise, with practical lab examples."
M.W., TfL. - Microsoft MTA: Windows Server Administration Fundamentals (2 days) (9/4/2018 to 10/4/2018)

"My experience at the Firebrand Training Centre has been comfortable. The environment is peaceful which aids concentration and thinking. Food is good with a variety and range that also meets my dietary requirements. "
P.A., Firebrand. - Microsoft Programming in C# (4 days) (3/4/2018 to 6/4/2018)

"I think the instructor has done really well to deliver a course which is technically demanding. He has a good way of breaking complex theory down to simple terms. "
Anonymous - Microsoft Programming in C# (4 days) (3/4/2018 to 6/4/2018)

"- Trainer was excellent, very knowledgeable and good at explaining concepts, very helpful when it came to clarifying things. - While the days were long, the frequent breaks ensured concentration could be maintained (infinite coffee also helped with this!) - Accommodation was excellent - Food and drink were excellent! Excellent variety of food on offer, and different food every day. - Wide range of facilities at Wyboston Lakes, and the lake is great for a walk after a long training session."
Anonymous - Microsoft MTA Software Development Fundamentals (2 days) (26/3/2018 to 27/3/2018)

"Great course, very informative. We had a great instructor who has had practical experience. Lots of time spent with face-to-face instruction. Hands on material that we were able to work with as well. Really enjoyed my time here and will recommend to other colleagues as well. As an added bonus the food was great too!"
C.H.. - Microsoft MTA Software Development Fundamentals (2 days) (26/3/2018 to 27/3/2018)

"I love the bootcamp format (tried other training provider that only deliver 9:00 am to by 5:00 pm just wont work)!"
Melody Lam. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (12/3/2018 to 16/3/2018)

"Excellent speedy and professional learning environment. Knowledge on subject matter for the course superb by instructor."
Fredrik Olander, Max Matthiessen. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (12/3/2018 to 16/3/2018)

"Having never had any working experience on any SQL Server product, I enrolled on this course. The accelerated nature and the efficient way the course was presented helped me absorb the concepts. I am over the moon to have passed my very first Microsoft exam at Firebrand!"
Gordon Hepburn , Kerry. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (12/3/2018 to 16/3/2018)

"Highly focused training with experienced teacher and great documentation. "
Alfredo Hidalgo Iglesias, BYG. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (12/3/2018 to 16/3/2018)

"My first experience of Firebrand, training was fantastic, instruction as just the right combination of talking, demonstrating and practical work. Definitely recommend."
Tom Odell, BUUK Infrastructure. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (10/3/2018 to 12/3/2018)

"Excellent venue, resources and friendly staff. Thank you! Excellent venue, that is accessible and very close to perfect accommodation."
Christopher Harvey, Grafton Merchenties GB. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (5/3/2018 to 10/3/2018)

"Great way to learn x2 faster in a complete learning bubble A* I choose Firebrand to give me accelerated learning, certification and real world experience through the excellent trainers. Thank you Firebrand."
Roy Casana, Designated . - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (5/3/2018 to 10/3/2018)

"Excellent facilities, and a world class trainer who went out of his way to delivery the course and more. I would consider doing another Firebrand course."
Tim Harborne, Carillionarmey. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (5/3/2018 to 10/3/2018)

"The trainer was excellent, as he was very informative, friendly and patient. I do wish that there was more time for the course, because I found it difficult to process such a vast amount of information, in such a short space of time."
Anonymous - Microsoft MTA Database Fundamentals (2 days) (8/3/2018 to 9/3/2018)

"The instructor was a very interactive and enjoyable tutor. His vast knowledge was clear and he explained everything in great detail."
J.H., Lloyds Banking Group. - Microsoft MTA Database Fundamentals (2 days) (8/3/2018 to 9/3/2018)

"At the beginning of the course, I had very little knowledge but feel as though I have learn a lot in a short space of time."
Anonymous - Microsoft MTA Database Fundamentals (2 days) (8/3/2018 to 9/3/2018)

"Great teacher"
A.N., Lloyds banking group . - Microsoft MTA Database Fundamentals (2 days) (8/3/2018 to 9/3/2018)

"At the beginning of the course, I had very little knowledge but feel as though I have learnt a lot in a short space of time."
Anonymous - Microsoft MTA Database Fundamentals (2 days) (8/3/2018 to 9/3/2018)

"Great course and tutor who was very enthusiastic and helpful."
Anonymous - Microsoft MTA Database Fundamentals (2 days) (8/3/2018 to 9/3/2018)

"Concise and highly informative, with a combination of clear theoretical and practical examples."
M.W., Transport for London. - Microsoft MTA Software Development Fundamentals (2 days) (19/2/2018 to 20/2/2018)

"Very useful and insightful course!"
Rhys Banton-Laing, Schroders. - Microsoft MTA Software Development Fundamentals (2 days) (19/2/2018 to 20/2/2018)

See prices