Microsoft Dynamics CRM 2011 Online - Only 6 Days

Why

Seven reasons why you should sit your CRM 2011 Online course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be CRM 2011 Online certified in just 6 days. With us, you’ll be CRM 2011 Online trained in record time
  2. Our CRM 2011 Online course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass CRM 2011 Online first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more CRM 2011 Online. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn CRM 2011 Online faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying CRM 2011 Online with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 67,286 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study CRM 2011 Online courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

This course is officially recommended by Microsoft as being all you need to gain CRM Online competency. Prepare yourself for Dynamics CRM 2011 in the cloud, in just six days with Firebrand Training.

With the Microsoft Dynamics CRM Certification, you can easily distinguish yourself as an expert in CRM 2011. After completing our course at Firebrand Training, you'll have more than just your certification. You'll have the academic, strategic and hands-on experience you need to successfully implement and manage the latest Dynamics CRM system.

This course covers the keys areas involved in implementing Dynamics CRM either as a Microsoft Partner or an end user. For Microsoft partners it includes the three exams required to gain the Dynamics CRM Competency. You and your staff will be able to begin working on Dynamics CRM immediately after completing this 6-day course.

This course provides you with an overview of CRM 2011 functions, including: Dashboards, the new Native Outlook Interface, Connected Experiences, Role Based Access, Teamwork Collaboration and Code in the Cloud.

The goal of our 6 day accelerated Microsoft Dynamics CRM 2011 Online Certification course is to provide IT professionals with the knowledge and skills necessary to configure and administer Microsoft Dynamics CRM 2011. This is an accelerated, fully immersed course, designed upon the job-related tasks of company environments.

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Interested? See prices or call 080 80 800 888

You will learn the following new Microsoft Dynamics CRM 2011 features, which you'll be able to implement as soon as you leave the course:

  • Dashboards
    Microsoft Dynamics CRM 2011 includes extremely impressive dashboards which can be role tailored, individually tailored and fully contextual. Microsoft Dynamics CRM 2011 takes dashboards to a new level; they could be used as a mini Business Intelligence Tool to manage any aspect of your business
  • New Native Outlook Interface
    One of the key benefits of Microsoft Dynamics CRM is its 'Microsoft familiarity.' With Microsoft Dynamics CRM 2011, this has been taken even further and the latest version looks and feels more like Outlook than ever before. Microsoft Dynamics CRM 2011 has panels for reading CRM records, user customisations and flagging, categorisation and grouping of CRM records. Users can now personalise their experience further more than ever
  • Connected Experiences
    Look forward to an Enhanced Workflow with Guided Processes (scripts), Visualisations, dashboards and graphical navigation
  • Role Based Access
    The role-tailored client removes all the information which a user doesn't need to see from their workstation, customising the solution to their needs and requirements. Role Tailored Client functionality will improve user productivity and therefore the profitability of the company
  • Teamwork and Collaboration
    Microsoft Dynamics CRM 2011 has out-of-the-box integration with SharePoint. CRM 2011 enables team ownership and working inside of CRM for the first time
  • Code in the Cloud
    “The Power of Choice” - Microsoft Dynamics CRM 2011 will enable development of solutions that truly can be deployed on-premise, or on CRM Online. Combined with Windows Azure complex solutions can be implemented within the cloud.

What are the benefits of certification?

Individuals

  • Overwhelmingly, individuals with Microsoft certifications have an advanced level of knowledge, expertise and skill, and command more professional credibility
  • Individual students may receive college credits to utilise tuition reimbursement programs for their IT training, or to complete college coursework

Human Resources

  • Employer-funded training and certification programs are a key to retaining skilled staff. Career development and advancement opportunities are shown to significantly reduce rates of employee turnover
  • Certification training programs provide benchmarks for hiring and promotion decisions by accurately assessing technical skills
  • Certification training programs maximise educational investments through immediate validation of skills
  • For HR managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity

Microsoft certification affords special membership benefits:

  • Technical information, product information and exclusive discounts on products and services through a secured section of the Microsoft website
  • Microsoft logos and certificate for your personal promotion to clients or potential employers
  • Invitations to Microsoft conferences and other educational opportunities
  • Access to the secure Microsoft Certified Professional Magazine Online website

Cloud Computing

Cloud computing isn't the future - it's here already. The Microsoft Dynamics CRM 4.0 Online certification is all you need in order to be ready for CRM Online.

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Interested? See prices or call 080 80 800 888

Exam MB2-868: Microsoft Dynamics CRM 2011 Applications

Managing Microsoft Dynamics CRM Marketing Automation Applications

  • Identify types of core records.
    This objective may include: record types associated with marketing lists; core record hierarchy; relationships between record types
  • Create and work with marketing lists.
    This objective may include: creating static marketing lists; creating dynamic marketing lists; updating marketing lists; adding marketing lists to a campaign
  • Create and work with marketing campaigns.
    This objective may include: creating marketing campaigns; creating a quick campaign for a marketing list; create phone calls with a quick campaign; send emails with a quick campaign; identify limitations of a quick campaign
  • Manage marketing campaigns.
    This objective may include: maintain campaign information; create and maintain planning activities; create and distribute campaign activities; associate target products, sales literature, and price lists with a campaign
  • Report and analyze marketing data.
    This objective may include: analyze marketing information with advanced find; analyze marketing information with personal views; run a campaign performance report and a comparison report; create a personal marketing chart and a personal marketing dashboard
  • Manage campaign responses.
    This objective may include: create a manual campaign response; create a campaign response from activities; convert campaign responses Managing Microsoft Dynamics CRM Sales Applications
  • Manage customer and activity records.
    This objective may include: identify core record types; create and maintain customer records, activity records, and lead records; convert activity records to leads; convert lead records to accounts, contacts, and opportunities; create and maintain sales literature; create and maintain competitors
  • Manage opportunity records.
    This objective may include: create new opportunity records, close an opportunity; work with opportunity views; work with opportunity lists; connect with other records; assign opportunity records to individuals or teams
  • Configure the product catalog.
    This objective may include: create unit groups; create and maintain products; create and maintain price lists; create and maintain discount lists; manage negative prices and quantities on products
  • Process sales orders.
    This objective may include: add opportunity products; add write-in products for opportunities; select alternate price lists; create a quote from an opportunity; activate and revise quotes; work with orders; work with invoices; convert a quote to an order to an invoice
  • Manage metrics, goals, charts, and dashboards.
    This objective may include: configure sales metrics; configure fiscal periods; create and assign goal records; create and recalculate parent and child goal records; work with system charts from an opportunity list; create and work with new dashboards in the workplace
  • Manage personal views and reports.
    This objective may include: use advanced find to analyze sales information; save and work with advanced find views; build a report; run built-in reports; export sales information to Excel; implement filtering capabilities
  • Work with the Outlook client.
    This objective may include: track incoming and outgoing emails; track appointments; convert emails to leads or opportunities; use template to send emails; attach literature to emails; create custom views in Outlook; create a grouped view of opportunity records; create an opportunity view with conditional formatting

Managing Microsoft Dynamics CRM Service Management Applications

  • Manage service cases.
    This objective may include: working with case lists and views; searching for case records; working with system charts for cases; creating a new case record; creating related records; assigning case records; connecting a case to another record; maintain the subject tree; add notes to a case record; resolve a case record; create recurring appointments
  • Manage the Knowledge Base.
    This objective may include: search articles from the workplace; associate an article with a case; use existing templates to create knowledge based articles; create and maintain article templates
  • Manage queues and teams.
    This objective may include: create and maintain queues; add cases and activities to queues; work with routing; manage queue item records ; work with queue item details; create and manage team ownership of records
  • Manage contracts.
    This objective may include: create and maintain contract templates; create a new contract; add contract lines to a contract; associate contract lines with products; contract line allotment details; contract line pricing; resolve cases with contracts; copy contracts; place a contract on hold; renew a contract; set a contract’s calendar
  • Manage analysis and reporting.
    This objective may include: working with the case summary table; working with customer service system dashboards; creating a personal dashboard; identifying service metrics and goals; create a monthly goal for case records; add a progress chart to a service dashboard

Managing Microsoft Dynamics CRM Service Scheduling Applications

  • Identify service scheduling concepts and basic record types.
    This topic may include: service scheduling scenarios; services and resource selection rules; users and facilities/equipment
  • Set up service scheduling.
    This topic may include: set up work hours for users and for a new record; create a new facility/equipment record; create a new service record; add a selection rule for required users and for required resources; configure account and contact service preferences; create a site; associate resources with a site; create resource groups; create a service with a same-site selection rule
  • Schedule service activities.
    This objective may include: create a new service activity; select resources by using the scheduling engine; select specific resources; schedule a service activity with same site rules; reschedule service activities; change status of service activities; display and resolve scheduling conflicts
  • Report and analyze service activities.
    This objective may include: working with the service calendar; working with the service activity volume report; creating personal views of service activities; creating custom reports for service activities; send a direct email from a service activity; convert a service activity to an opportunity; convert a service activity to a case

Exam MB2-866: Microsoft Dynamics CRM 2011 Customization and Configuration

Configuring a Microsoft Dynamics CRM Organizational Structure

  • Manage business units.
    This objective may include: creating and maintaining business units; disabling and deleting business units; transferring records
  • Identify and apply Microsoft Dynamics CRM architecture concepts.
    This objective may include: how to customize Microsoft Dynamics CRM; where to customize Microsoft Dynamics CRM
  • Configure system settings.
    This objective may include: applying system settings to Microsoft Dynamics CRM environment
  • Manage solutions and properties.
    This objective may include: creating a new solution; identifying the components of solutions; applying managed and unmanaged solutions; configuring the properties of managed solution components

Managing Users & Teams and Security

  • Apply entity-based and task-based privileges.
    This objective may include: differentiating between the two types of privileges
  • Apply the five types of access levels within the security roles.
    This objective may include: differentiating between the five types of access levels
  • Create and configure new security roles.
    This objective may include: copying privileges and access levels from existing security roles; applying security roles to specific business units; assigning security roles to teams
  • Manage customization permissions.
    This objective may include: identifying the security rights necessary to customize Microsoft Dynamics CRM
  • Manage field security profiles.
    This objective may include: creating security profiles; managing field permissions
  • Create and maintain user accounts in Microsoft Dynamics CRM.
    This objective may include: adding single users; adding multiple users; identifying characteristics associated with each user licensing option; adding users to roles
  • Create and maintain teams of users.
    This objective may include: creating teams; adding users to teams

Customizing Attributes and Entities

  • Manage options sets.
    This objective may include: creating options sets; configuring options sets; deleting options sets
  • Create and manage custom attributes.
    This objective may include: selecting an attribute type; including types and dependencies; editing custom attributes; deleting custom attributes; setting attribute security
  • Create, configure, and delete custom entities.
    This objective may include: creating one-time only settings; identifying entities that cannot be disabled; modifying a custom entity; saving a custom entity; configuring security settings to control access to custom entities
  • Configure the properties of attributes and entities in a managed solution.
    This objective may include: modifying the display name; creating new forms; creating new charts; creating new views
  • Manage different types of customizations.
    This objective may include: differentiating between types of customizations; publishing customizations; re-using customizations

Customizing Relationships and Mappings

  • Differentiate between supported and unsupported entity relationships.
    This objective may include: identifying relationships that can link system and custom entities
  • Configure 1:N and N:N relationship behavior.
    This objective may include: creating a manual N:N relationship; creating a native N:N relationship; implementing cascading rules
  • Create and apply maps.
    This objective may include: adding a mapping to a relationship; using Connections to implement relationships; managing connections and relationships

Configuring Auditing

  • Configure auditing.
    This objective may include: identifying actions that are audited; turning on auditing; setting auditing at the field level; selecting entities to be audited; implementing partitions
  • Audit data and permissions.
    This objective may include: granting permission to configure auditing
  • Manage the audit log.
    This objective may include: examining the log; testing a customized form

Managing Forms, Views, and Charts

  • Customize forms.
    This objective may include: editing tabs; editing sections; editing fields; editing the navigation area; editing the header and footer; adding a sub-grid; adding a web resource
  • Create a new form.
    This objective may include: creating a main form; creating a mobile form; creating a preview form; assigning roles to forms; ordering forms; parent/child forms
  • Create a customized view.
    This objective may include: organizing data in a view; adding and maintaining fields in a view; selecting a default view
  • Create and manage charts.
    This objective may include: adding charts to entities; selecting a chart type; applying advanced options; charting capabilities; importing and exporting charts

Implementing a Microsoft Dynamics CRM Solution

  • Implement, import, and export solutions.
    This objective may include: managed solutions; unmanaged solutions; importing errors; importing logs; importing and exporting appropriate system settings
  • Update a managed solution.
    This objective may include: configuring and implementing managed properties in solutions

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Interested? See prices or call 080 80 800 888

We’ll prepare you for, and test you in, the following exams:

  • Exam MB2-868: Microsoft Dynamics CRM 2011 Applications
  • Exam MB2-866: Microsoft Dynamics CRM 2011 Customization and Configuration

Exam MB2-868: Microsoft Dynamics CRM 2011 Applications

This certification exam measures your ability to understand and articulate how to use, maintain and support Microsoft Dynamics CRM 2011 application including managing Microsoft Dynamics CRM 2011 marketing automation applications, Microsoft Dynamics CRM 2011 sales applications, Microsoft Dynamics CRM 2011 service management applications, and Microsoft Dynamics CRM 2011 services scheduling applications.

Exam Topics Covered

  • Managing Microsoft Dynamics CRM Marketing Automation Applications
  • Managing Microsoft Dynamics CRM Sales Applications
  • Managing Microsoft Dynamics CRM Service Management Applications
  • Managing Microsoft Dynamics CRM Service Scheduling Applications

Exam MB2-866: Microsoft Dynamics CRM 2011 Customization and Configuration

This certification exam measures your ability to understand and articulate how to customize and configure Microsoft Dynamics CRM 2011 including configuring a Microsoft Dynamics CRM organizational structure, managing users & teams and security, customizing attributes and entities, customizing relationships and mappings, configuring auditing, managing forms & views and charts, and implementing a Microsoft Dynamics CRM solution.

Exam Topics Covered

  • Configuring a Microsoft Dynamics CRM Organizational Structure
  • Managing Users & Teams and Security
  • Customizing Attributes and Entities
  • Customizing Relationships and Mappings
  • Configuring Auditing
  • Managing Forms, Views, and Charts
  • Implementing a Microsoft Dynamics CRM Solution

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Interested? See prices or call 080 80 800 888

Microsoft Official Curriculum

  • MOC 80291 AC - Sales Management in Microsoft Dynamics CRM 2011
  • MOC 80290 AC - Marketing Automation in Microsoft Dynamics CRM 2011
  • MOC 80292 AC - Service Management in Microsoft Dynamics CRM 2011
  • MOC 80293 AC - Service Scheduling in Microsoft Dynamics CRM 2011
  • MOC 80294 BC - Microsoft Dynamics CRM 2011 Customization and Configuration

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC and CISSP CBK Review
  • *** On site testing is not included for our PMI, GIAC, (ISC)2, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Interested? See prices or call 080 80 800 888

You should have a general working knowledge of:

  • Microsoft Dynamics CRM 2011 usage, and of solving real-world business problems by using Microsoft Dynamics CRM 2011
  • Microsoft Office
  • Windows operating systems
  • Windows Internet Explorer
  • The Customer Relationship Management process
  • Microsoft Outlook.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888

When

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19/2/2018 (Monday)

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6/8/2018 (Monday)

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Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 67,286 students and asked them all to review our Accelerated Learning. Currently, 96.67% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Firebrand training is the right choice if you want a fork truck option for learning a new skill or want increase your level of knowledge or a certain skill set."
Dom Barrow, Matchriver Analysis. - Microsoft Dynamics CRM 2011 Online (6 days) (17/12/2013 to 22/12/2013)

"My experience here was fantastic, trainers and staff were brilliant. "
Rob Cooksey, Union Street. - Microsoft Dynamics CRM 2011 Online (6 days) (21/5/2013 to 26/5/2013)

"An intense experience, with so much to take in, but all worth it. Instructor very knowledgeable and inspiring."
Christopher Greaves, Esri UK Ltd. - Microsoft Dynamics CRM 2011 Online (6 days) (3/2/2013 to 8/2/2013)

"I would always look to Firebrand for my training needs. My experience of their support and professionalism is second to none. The facilities here and the little touches that the team provide are just top class. Roll on my next course!!"
Lynnie Gale, LDynamics Ltd. - Microsoft Dynamics CRM 2011 Online (6 days) (3/2/2013 to 8/2/2013)

"Great way to get up to speed and get qualified. Glad that I did this accelerated learning, it really allows you to focus."
Sam Calverley, AVEVA Solutions LTD. - Microsoft Dynamics CRM 2011 Online (6 days) (14/10/2012 to 19/10/2012)

"Firebrand Training offers an intense learning experience, not for the faint hearted! The opportunity to learn and stay onsite enables you to take time out from your day job and focus your attention entirely on the course. This is my second visit to Firebrand and I would certainly consider using them again for future courses. "
Anon.. - Microsoft Dynamics CRM 2011 Online (6 days) (22/1/2012 to 27/1/2012)

"Long days, hard work, but good results. Well worth it."
Tom Herbert. - Microsoft Dynamics CRM 2011 Online (6 days) (22/1/2012 to 27/1/2012)

"Cracking course, very intense, its not for the faint hearted but well worth the work!"
Lee Bowden, Syspal Ltd. - Microsoft Dynamics CRM 2011 Online (6 days) (22/1/2012 to 27/1/2012)

"Overall my experience at Firebrand Training was positive. Although the course was intense and the hours were long, I m leaving with an increased level of CRM 2011 knowledge. The demos and interactive sessions were very helpful in learning the new features of CRM 2011. "
Anonymous - Microsoft Dynamics CRM 2011 Online (6 days) (31/7/2011 to 5/8/2011)

"The facility and arrangements were great, but most importantly, the instructor has been superb! Having someone with industry experience has created a very conducive and productive learning environment and it has been very easy to communicate with him around problems outside the coursework. I hope Firebrand is as highly selective with other trainers. "
Sina Akhtar , Teradata. - Microsoft Dynamics CRM 2011 Online (6 days) (28/10/2012 to 2/11/2012)

"Very satisfied with the intense way to quickly gain good knowledge about the CRM application. Good and experienced instructor with a fine humor:-) "
Allan Lassen , BRFkredit. - Microsoft Dynamics CRM 2011 Online (6 days) (7/6/2011 to 12/6/2011)

"Our tutor was very thorough, entertaining and funny."
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (14/6/2018 to 17/6/2018)

"Our tutor was very entertaining and funny."
Anonymous, Jolly IT Solutions - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (14/6/2018 to 17/6/2018)

"Great training, great instructor!"
Kyle Parsons, Fidelity. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (14/6/2018 to 17/6/2018)

"Really good training, I was really happy with it."
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (14/6/2018 to 17/6/2018)

"It is intense and certainly not for the feint hearted! We had a fantastic tutor who was dubbed "The Queen of SQL" forevermore. She made this course incredibly interesting and her enthusiasm was needed to push us through the course in its entirety! "
Jack Buchanan, NA. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (11/6/2018 to 16/6/2018)

"The instructor defiantly have excellent knowledge of the course subject. She is also a natural trainer who can keep all skill levels in mind while training."
Izak Potgieter, Convergint technologies. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (11/6/2018 to 16/6/2018)

"I recommend Firabrand Training to anyone who wants to extend their knowledge on any of the courses that they teach because it is fast track and it is well organised."
David Coleto, CityWest Homes. - Microsoft MTA Database Fundamentals (2 days) (11/6/2018 to 12/6/2018)

"The accelerated training provided good knowledge in able to obtain the certification."
Michael Howard. - Microsoft MCSA: BI Reporting (4 days) (7/6/2018 to 10/6/2018)

"Great training and additional extras, thanks very much."
Edward Williams, Lucid Partnership. - Microsoft MCSA: Web Applications (6 days) (1/6/2018 to 6/6/2018)

"I gained more knowledge and improved my technical skills!"
Maria Vig, Engie. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Good class - the instructor was great and I feel I have learned a lot from the way he taught."
Anonymous - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"A highly enjoyable and thorough course, taught in a manner that made the subject both interesting and understandable."
A.C.. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Really enjoyed the course and content from the instructor. Lots of little extras, which will help in the real world. Thanks!"
Edward Williams, Lucid Partnership. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Really enjoyed the course and content - lots of little extras which will help in the real world. "
Edward Williams, Lucid Partnership. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Although the days were long, I found that the training was very useful and I learned a lot. Overall a great experience and couldn't fault my experience here!"
Regan Walsh , GB Railfreight. - Microsoft MCSA: Windows 10 (6 days) (21/5/2018 to 26/5/2018)

"Ask for 007! If you know.. you know - Hes a fantastic trainer, thank you so much!"
Reece Isles. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"My personal experience at Firebrand has been good as I have learnt a lot about server, networking and security. "
K.H., VolkerWessels UK LTD. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"I had an enjoyable time considering the amount of content that was required to be learnt. Personally i found it frustrating that measure-up had not been updated to correspond with the exam, this was not the instructor's fault -he's a good trainer. "
Laurence chalk. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"My experience has been good, lot of learning and intense sessions to get you to know the fundamentals. "
Anonymous - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"I think Firebrand goes the extra mile when providing students with learning exercises and the overall experience was a very pleasant and I would recommend it to my friends. "
N.F.. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"Found the course very useful to gain insight into the challenges developing solutions across multiple Dev teams both in the UK and off-shore. Using Dynamics 365 Online will allow ICAEW to deploy solutions across multiple platforms including mobile and tablet without needing to continue developing our dedicated iOS or Android aps. "
Tim Greaves, ICAEW. - Microsoft Dynamics 365 Customisation and Configuration (4 days) (14/5/2018 to 17/5/2018)

"Great experience and learned quite a bit. What I did already know was also reinforced."
Reuben Phillips , Transport for London. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"Training - intense but we had a knowledgeable trainer and a lot of time for questions if required Accommodation - personally, I find excellent and the food is very welcome after a long day Staff - all staff are very helpful and on hand for any concerns/queries. Instructor - excellent and although the course was accelerated, he applied knowledge well and had a lot of time for candidates whether groups or face to face. "
Dod Frieslick, Firebrand Training. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"I feel that although the learning was quick paced, there was sufficient time and materials or extra online resources given to self study in areas of knowledge that I needed more development in."
Venessa Cox, Firebrand. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"Great learning experience. Definitely improves your chances of passing versus doing it alone. Really helps to have an industry expert for feedback and to solidify the concepts."
Matt Eisengruber, Dynatrace. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"Had a Legend of an instructor, who made the whole thing interesting!"
Akmil Matloob , MySelf. - Microsoft MCSA: Cloud Platform & MCSE: Cloud Platform and Infrastructure (Azure) (10 days) (21/4/2018 to 30/4/2018)

"The instructor was great with questions and I feel completely prepared for the exam at twice the speed."
Gary Spencer, Na . - Microsoft Architecting Microsoft Azure Solutions (3 days) (28/4/2018 to 30/4/2018)

"Amazing instructor, very passionate and knows his field and more!"
David Baldry, Dynatrace. - Microsoft Architecting Microsoft Azure Solutions (3 days) (28/4/2018 to 30/4/2018)

"Great facilities to study, a lot easier to concentrate with food, bed and drinks right around the corner."
Peter Van Ginkel, VWPFS. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"Totally brutal but completely do-able."
Dominic Hogg, Brightsolid. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"I attended the MCSA Server 2016 course with the view of taking the exams to gain the qualification, which would be my second MCSA at Firebrand. I feel I have the resources and knowledge to attain this soon, thanks to the course."
Mason Goddard, Redriff Primary. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"While I have failed this exam, I am satisfied I gained a lot of information. This is the best option for those who cant fined the quietness to study at home."
A.N.L.. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"Really great experience in learning key concepts of the cloud and Azure."
Darren Mayes, Adecco. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"This course is very good and really gives in depth Azure knowledge."
G.B., Rikitita Solutions Ltd. - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 days) (21/4/2018 to 23/4/2018)

"The course was very well presented. The instructor took the class at the speed of the class instead of trying to rush through everything. He was always willing to stay late and offer support on any areas required. Great course and great tutor."
Rhys Jupp, Hilton Foods UK. - Microsoft MCSA: Windows 10 (6 days) (9/4/2018 to 14/4/2018)

"Training was a nice mix of theory and practical in the form of labs, instructor humorous but very knowledgeable making the experience more enjoyable with plenty of resources available. "
S.C.. - Microsoft Windows 10 (6 days) (9/4/2018 to 14/4/2018)

"The instructor goes over and beyond with with his students whatever there skill set is. Enthusiastic, knowledgeable and passionate. His energy has rubbed off on me and makes me want to continue studying."
N.B., NDBIT. - Microsoft MCSA: Office 365 (5 days) (9/4/2018 to 13/4/2018)

"Firebrand provides fast track IT education paired with high skilled teachers with real life experience in the areas they teach. This gives another dimension to the courses substance and validity. Highly recommended if you are looking at expanding your knowledge and career possibilities."
Anton Viberg, Enzure AB. - Microsoft MCSA: Office 365 (5 days) (9/4/2018 to 13/4/2018)

"It is definitely intense and quite hard but its worth it. "
Mohammed Saeed, Joseph Chamberlain College birmingham. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (9/4/2018 to 14/4/2018)

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