Microsoft Dynamics CRM 2015 - Only 8 Days

Seven reasons why you should sit your Dynamics CRM 2015 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics CRM 2015 certified in just 8 days. With us, you’ll be Dynamics CRM 2015 trained in record time
  2. Our Dynamics CRM 2015 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics CRM 2015 first time or train again for free. This is our guarantee. We're sure you'll pass your Dynamics CRM 2015 course first time. But if you don’t, come back within a year, and only pay for accommodation and exams. Everything else is free
  4. You’ll learn more Dynamics CRM 2015. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics CRM 2015 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics CRM 2015 with the best. We have won the Learning and Performance Institute (LPI) "Training Company of the Year" a record three times. As well as winning many more awards, we’ve trained and certified 59,702 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Dynamics CRM 2015 courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 59,702 students and asked them all to review our Accelerated Learning. Currently, 96.35% have said Firebrand exceeded their expectations:



"Really good! Intense 7 days where you will cover all the essential parts of Dynamics CRM Online from Deployment to Customization. The instructor was really skilled in the system. "
O.J. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Don't come along thinking this will be easy, it is very tough mentally and physically, but you will learn a lot."
D.L. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"I enjoyed my time at firebrand, I have learnt a number of new things to do with CRM and I have also been able to gain my certificates. Even if I didn't pass I would still feel like it is possible and there would always be a next time. I also felt welcomed when I joined the group and didn't feel like an outsider even though I joined late. All in all I would definitely recommend it and the training standards are extremely high."
Richard Gavey, Prosperity 24.7. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Excellent environment to train and learn in, I feel that because your almost removed from the day to day lifestyle and out in a unique learning environment where you can focus all your attention to learning and developing on your given course, its by far the best environment I have ever trained in. I would recommend this to anyone looking to learn from the most qualified instructors and to a very high standard, Also on a latter note, our lecturer was absolutely outstanding!!!!"
Craig Henderson, Safehouse Habitats Oil and Gas. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"The environment is conducive to learning. You are made to feel comfortable and at home."
Charmaine Dyke, self-employed. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Very competent trainer, friendly staff."
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"The Microsoft Dynamics CRM 2015 course contains a lot of information that you have to learn in a short time. This means that days are long and you have to work hard, but in the end its worth it. Firebrand is an enabler to make all of this possible."
Dion Groeneveld, Intercoating Dakgroep B.V.. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Do not come here thinking you will have free time to do anything else but WORK! Even though there is a gym, spa and swimming pool you wont be using them. Its not a 5 star hotel IT'S BOOT CAMP! At least ten hour days. The end result, however, has been worth it. I attained my certifications. MISSION ACCOMPLISHED! "
Mose Davis, Freelance. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Enjoyed the course. Lots of content. "
Roy Casella, Designated Associates. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Long days and a lot to take in. Needs serious commitment."
Keith Harris, Self Employed. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course that will definitely make a positive impact on our planned deployment of Microsoft Dynamics 2015. The instructor was very knowledgeable and could give multiple real world examples, scenarios and advice. Would advise this course to anyone currently using Dynamics or planning a deployment. Get ready for some long hours, but its worth it!"
Jan Posthumus, HCA International. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"I found Firebrand's training highly useful. Unlike other courses, I considered it gave more than a high level overview of the subject matter, it also benefited from the trainers extensive experience and advice on real life application."
Henry Lamborn, Intercity Telecom. - Microsoft Dynamics CRM 2015 (8 days) (11/5/2015 to 16/5/2015)

"Once again a great, in-depth learning experience. "
Wayne Iles, Bauer Media. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course. You manage to basically cover everything in a short period of time. Saves allot of time. For other students it is advised to have some level (e.g.100/200) of knowledge / experience of CRM (Online) to be able to follow everything. This has definitely helped me in understanding everything and not falling behind."
Hubert Berger, Microsoft. - Microsoft Dynamics CRM 2015 (8 days) (13/3/2016 to 20/3/2016)

"Very intense! Very long days and alot of information to take in. And on top of that you need to read (there probably wont be enough time to read all). You might loose hope in the first days - but in the end, you actually soak up up ALOT of of knowledge for you to take home - and you perform much better at the exams than you first feared! :-D"
Tomas Lollike , EG A/S. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Good Instructor, nice food, nice rooms. "
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Learned extremely much in short time"
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (12/4/2015 to 19/4/2015)

"The accelerated learning at Firebrand really motivated me to go for those certifications"
Pieter Batsleer, Deloitte Bedrijfsrevisoren. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (13/6/2016 to 18/6/2016)

"My training instructor was awesome super duper. "
Hayden Rockey, Swann Group Ltd. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (13/6/2016 to 18/6/2016)

"Enthusiastic trainer who is easy to talk to and really helped with any questions I had. Very knowledgeable! "
Michael Labram. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (13/6/2016 to 18/6/2016)

"Great set up and training center, the course was interesting. The only issue we had was with the software on the class PCs which slowed the class down and the labs were unavailable. "
Aidan McManus, GHM Communications. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (13/6/2016 to 18/6/2016)

"My instructor was great at teaching the fundamentals of Microsoft Networking, Security and Server Administration. I learned a lot in a short space of time. Firebrand Training staff were very helpful and kind."
Anonymous - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (13/6/2016 to 18/6/2016)

"Firebrand gave me the opportunity to focus on my training by providing a good environment for studying, lectures which focused on relevant content and a clear and attainable goal in the form of a certification at the end."
Jonas Olsson, Dedicatum Consulting AB. - Microsoft MCSE: Business Intelligence (SQL Server) (6 days) (6/6/2016 to 11/6/2016)

"I achieved my MCSE, over the moon. Thank you."
Wayne Chandler. - Microsoft MCSE: Business Intelligence (SQL Server) (6 days) (6/6/2016 to 11/6/2016)

"An inspiring instructor who provided us with lots of material and examples. Course material was excellent. A lot of material to cover and was fun but hard work."
Anonymous - Microsoft Specialist: Programming in C# (4 days) (30/3/2016 to 2/4/2016)

"This course covered all objectives without a feeling of being rushed through it. The instructor made the course more enjoyable with a funny and relaxed approach whilst still sharing his wide knowledge on all the topics."
Gareth James, AIRBUS. - Microsoft MCSE: Server Infrastructure (6 days) (18/4/2016 to 23/4/2016)

"This training is extremely intense and you have to be well prepared before you attend."
Ole Lauritzen, Spectralink. - Microsoft MCSE: Communication (Lync Server) (6 days) (4/4/2016 to 9/4/2016)

"Hard work, but worth it."
Lyndon Hills, British Heart Foundation. - Microsoft MCSD: Azure Solutions Architect (7 days) (4/4/2016 to 10/4/2016)

"A lot of information in a short period delivered in a very well thought out and structured manner. The Instructors are very knowledgeable, friendly, approachable and hopefully they are taking my next course."
Robert Newnham, Self. - Microsoft MCSD: Azure Solutions Architect (7 days) (4/4/2016 to 10/4/2016)

"My experience at Firebrand was extremely useful, the fast paced learning combined with an instructor that can answer any question that comes to mind makes for a very intense and rapid learning experience with no knowledge gaps."
Jamie Benton, Cobweb Solutions Ltd. - Microsoft MCSE: Communication (Lync Server) (6 days) (4/4/2016 to 9/4/2016)

"The trainer was extremely knowledgeable and his lessons were well paced."
Anonymous - Microsoft MCSE: Communication (Lync Server) (6 days) (4/4/2016 to 9/4/2016)

"An outstanding delivery of course content by two very knowledgeable and inspiring instructors."
S.T. - Microsoft MCSD: Azure Solutions Architect (7 days) (4/4/2016 to 10/4/2016)

"This is my secong training. I really am starting to become a big fan of the Firebrand approach and will definitely recommend Firebrand to others."
Hubert Berger, microsoft. - Microsoft Specialist: Architecting Microsoft Azure Solutions (7 days) (4/4/2016 to 10/4/2016)

"Very good condensed focused training. Definitely recommend."
P.O. - Microsoft Specialist: Developing Microsoft Azure Solutions (3 days) (7/4/2016 to 9/4/2016)

"A great and fast way to learn."
Anonymous - Microsoft MCSE: Communication (Lync Server) (6 days) (4/4/2016 to 9/4/2016)

"A great and fast way to learn."
Anonymous - Microsoft MCSE: Communication (Lync Server) (6 days) (4/4/2016 to 9/4/2016)

"With Firebrand Training I was able to learn an entire course in just 1 week. The teachers are very professional and helpful and would recommend Firebrand 100% to anyone."
S.B. - Microsoft MCSE: Communication (Lync Server) (6 days) (4/4/2016 to 9/4/2016)

"Excellent fast paced courses with expert instructor perfect for students with the right prerequisites to gain the required knowledge quickly without having to take too much time out."
Gareth Swanson. - Microsoft MCSE: Communication (Lync Server) (6 days) (4/4/2016 to 9/4/2016)

"Very intense, fast paced, but enjoyable."
Cathryn Donlon, Kent County Council. - Microsoft MCSE: Communication (Lync Server) (6 days) (4/4/2016 to 9/4/2016)

"There is a reason why Firebrand is one of the top IT training providers in the UK, a great selection of courses, excellent on-site facilities and first class instructors. My second time here but would definitely come back again!"
Dave Shaw. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (4/4/2016 to 6/4/2016)

"If you are prepared for intense learning with long days and late nights of study then the courses are ideal."
Stephen Watts, BGL Group Ltd. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (4/4/2016 to 6/4/2016)

"Immersed into the coursework with no distractions. All basic needs taken care of so that you can concentrate on the course. All exams included and the tutor was excellent, full of knowledge and personality. Definitely recommend this training company and training approach."
P.O. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (4/4/2016 to 6/4/2016)

"The instructor was fantastic, really approachable and knowledgeable guy with genuine industry experience. He was also humble with stuff that he didn't know, something unique among techies. Would definitely take a course again with Firebrand, albeit with more realistic expectations of passing the exams."
Amit Naik, Independent Consultant. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (4/4/2016 to 6/4/2016)

"Whilst intense, Firebrand Training really does give a thorough overview of the content in the shortest possible time. Even though this doesn't always allow the time to fully revise for the exam, I do feel better prepared in a really short visit."
Ben Payne. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (4/4/2016 to 6/4/2016)

"The training has been brilliant and the instructor has been great throughout the entire course. I have struggled with the layout of this course as it is very intense however have learned a lot and enjoyed my time here."
Laurie Canner, JSL Computers. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/3/2016 to 2/4/2016)

"Training and facilities were excellent and the instructor was very informative and knowledgeable."
Jake Thorpe, The Wrekin Housing Trust. - Microsoft Specialist: Programming in C# (4 days) (30/3/2016 to 2/4/2016)

"Firebrand were very professional - Instructor was excellent."
Elizabeth Ogden, Self Funder. - Microsoft Querying SQL Server (4 days) (5/3/2016 to 8/3/2016)

"Good course, detailed and experienced trainer. basic accommodation but clean and does the job. I would recommend the course."
Oliver Hughes, BTG. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)

"Firebrand have an excellent training setup. It is a great environment to learn. They use very professional trainers."
Cliff Ainsworth. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)

"Firebrand is a great place for learning both the theory and Practical implementations. The course layout works well and the tutors are experienced in implementing the technology in real environments so they can relate the course material in real world environments. "
Kristian Cooke, Alfred H Knight Int. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)

Be amongst the first to master the exciting new features in Microsoft Dynamics CRM 2015 on this accelerated eight day course.

You’ll be introduced to Dynamics CRM 2015 and learn how to implement enhanced business rules, tailored pricelists and better security. Plus, take advantage of CRM 2015's brand new search functionality.

On this Microsoft Dynamics CRM 2015 course you’ll focus on Microsoft CRM server, E-mail Router and Dynamics CRM for Office Outlook. You’ll also gain an understanding of the following Dynamics CRM 2015 topics:

  • Report extensions
  • High Availability options
  • Multi server deployment
  • Lead management

Upgrading?

As well as learning the techniques needed to deploy, install and administer Microsoft Dynamics CRM 2015, you’ll also learn how to upgrade from previous Dynamics versions to CRM 2015.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Module 1

  • System requirements and required technologies
  • Installing Dynamics CRM Server 2015
  • Dynamics CRM Report Extensions
  • Manage Microsoft Dynamics CRM with Deployment Manager
  • Upgrading to Dynamics CRM 2015
  • Internet Facing Deployment
  • High Availability Options

Module 2

  • Administering Microsoft Dynamics CRM Online
  • Setting up Dynamics CRM Online
  • Managing Microsoft Dynamics CRM Instances
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Email Management
  • Maintenance and Troubleshooting

Module 3

  • Multi-Server Deployment
  • Advanced Office 365 Management of Dynamics CRM

Module 4

  • Application Overview
  • What’s New in CRM 2015
  • Working with Dynamics CRM Applications
  • Working with Dynamics CRM Records
  • Working with Dynamics CRM Data
  • Processes

Module 5

  • Customer Service Scenarios
  • Case Management
  • Knowledge Base
  • Queue Management
  • Entitlements
  • Service Scheduling Scenarios

Module 6

  • Introduction to Sales Management
  • Lead Management
  • Working with Opportunity Records
  • Working with the Product Catalog
  • Sales Order Processing
  • Sales and Marketing

Module 7

  • Goal Management
  • Analysis and Reporting

Module 8

  • Introduction to Customizing Microsoft Dynamics CRM 2015
  • Building Security Model
  • Customising Entities
  • Customising Fields
  • Managing Relationships
  • Customising forms
  • Business Rules
  • Customising Views
  • Charts and Dashboards
  • Field Security, Access teams and auditing
  • Business Process Flows

Read more ...

Interested? See prices or call 080 80 800 888

You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-708 Microsoft Dynamics CRM Installation
  • MB2-704 Microsoft Dynamics CRM Application
  • MB2-707 Microsoft Dynamics CRM Customization and Configuration

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, CISA, CISM, CGEIT, CRISC and CISSP CBK Review
  • *** On site testing is not included in our PMI, CISA, CISM, CGEIT, CRISC, CSX Practitioner or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand recommend you have:

  • A working knowledge of Microsoft Dynamics CRM 2013 and/or 2015
  • Experience in:
    • Microsoft Windows Server
    • Active Directory
    • Internet Information Services (IIS)
    • Microsoft Exchange
    • Microsoft SQL Server
    • Microsoft Outlook
    • Office 365
    • Powershell
  • A basic understanding of Microsoft SQL Server and relational database functionality.
  • Some experience using Windows applications.
  • Knowledge of basic customer service concepts and practices.
  • Basic knowledge of Microsoft Dynamics CRM record types is preferred.
  • Awareness of basic sales and marketing roles in a business.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888