Microsoft Dynamics CRM 2015 - Only 8 Days

Seven reasons why you should sit your Dynamics CRM 2015 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics CRM 2015 certified in just 8 days. With us, you’ll be Dynamics CRM 2015 trained in record time
  2. Our Dynamics CRM 2015 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics CRM 2015 first time or train again for free. This is our guarantee. We're sure you'll pass your Dynamics CRM 2015 course first time. But if you don’t, come back within a year, and only pay for accommodation and exams. Everything else is free
  4. You’ll learn more Dynamics CRM 2015. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics CRM 2015 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics CRM 2015 with the best. We have won the Learning and Performance Institute (LPI) "Training Company of the Year" a record three times. As well as winning many more awards, we’ve trained and certified 57,484 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Dynamics CRM 2015 courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 57,484 students and asked them all to review our Accelerated Learning. Currently, 96.33% have said Firebrand exceeded their expectations:



"Do not come here thinking you will have free time to do anything else but WORK! Even though there is a gym, spa and swimming pool you wont be using them. Its not a 5 star hotel IT'S BOOT CAMP! At least ten hour days. The end result, however, has been worth it. I attained my certifications. MISSION ACCOMPLISHED! "
Mose Davis, Freelance. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Enjoyed the course. Lots of content. "
Roy Casella, Designated Associates. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Long days and a lot to take in. Needs serious commitment."
Keith Harris, Self Employed. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course that will definitely make a positive impact on our planned deployment of Microsoft Dynamics 2015. The instructor was very knowledgeable and could give multiple real world examples, scenarios and advice. Would advise this course to anyone currently using Dynamics or planning a deployment. Get ready for some long hours, but its worth it!"
Jan Posthumus, HCA International. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"I found Firebrand's training highly useful. Unlike other courses, I considered it gave more than a high level overview of the subject matter, it also benefited from the trainers extensive experience and advice on real life application."
Henry Lamborn, Intercity Telecom. - Microsoft Dynamics CRM 2015 (8 days) (11/5/2015 to 16/5/2015)

"Once again a great, in-depth learning experience. "
Wayne Iles, Bauer Media. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Very intense! Very long days and alot of information to take in. And on top of that you need to read (there probably wont be enough time to read all). You might loose hope in the first days - but in the end, you actually soak up up ALOT of of knowledge for you to take home - and you perform much better at the exams than you first feared! :-D"
Tomas Lollike , EG A/S. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Good Instructor, nice food, nice rooms. "
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Learned extremely much in short time"
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (12/4/2015 to 19/4/2015)

"Comfortable accommodation, experienced and knowledgeable trainer, 24 hour access to labs was fantastic."
Mohammad Tahmasebi. - Microsoft Dynamics AX 2012 Development - Introduction (4 days) (15/11/2015 to 18/11/2015)

"Seemed very overwhelming at first, but was structured in a way that made me able to take in as much information as possible in a short period of time."
Andreas Ramstad. - Microsoft MCSA: Office 365 (4 days) (9/11/2015 to 12/11/2015)

"Great training, great people, fast paced but also in depth, great if you want to learn in an accelerated way."
Duncan McDonald, ABC Networking Ltd. - Microsoft MCSA: Office 365 (4 days) (9/11/2015 to 12/11/2015)

"Great training, friendly staff, extremely knowledgeable instructor with lots of patience."
Sam Markley, CIS Ltd. - Microsoft MCSA: Office 365 (4 days) (9/11/2015 to 12/11/2015)

"Very informative, very good trainer. Can be intense at times however the information does stick. "
Rob Brown, The Final Step. - Microsoft MCSA: Office 365 (4 days) (9/11/2015 to 12/11/2015)

"Firebrand Training is a great environment to learn and hone in on a huge topic, covering all of the information in short, concise blocks. "
A.D. - Microsoft MCSD: Web Applications (9 days) (9/11/2015 to 17/11/2015)

"I was daunted at the prospect of my first experience of Firebrand Training, but found the atmosphere very friendly & the training extremely comprehensive. I shall remember the course very positively. "
David Bennett. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (24/10/2015 to 1/11/2015)

"I recommend Firebrand to anyone no matter what age, you are guaranteed to have a life time time experience and achievement. Self funded and happy."
Oyebanji Oyeniran, IT Consultant. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (24/10/2015 to 1/11/2015)

"The class is an extremely productive atmosphere for learning. I would recommend being prepared beforehand. Thoroughly enjoyable and would recommend to anybody."
Robert Jamieson, Fenland Laundries Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (24/10/2015 to 1/11/2015)

"The instructor was brilliant. I have attended a couple of courses, but the instructor in this class was outstanding."
Jim Otieno, Ministry of Defence. - Microsoft MCSE: Data Platform (SQL Server) (6 days) (26/10/2015 to 31/10/2015)

"Our instructors knowledge seemed to know no bounds. She was an excellent communicator, and fully engaged students throughout the course. She also worked tirelessly to meet the needs and requests of the students in order for them to understand the material and effectively prepare them for the certification exams. It was a great pleasure attending her class!"
Robert Andrew Rauch. - Microsoft MCSE: Data Platform (SQL Server) (6 days) (26/10/2015 to 31/10/2015)

"A great area for focusing on intensive studies."
Anonymous - Microsoft Dynamics AX 2012 R3 Financials (5 days) (26/10/2015 to 30/10/2015)

"Tiring but rewarding training."
Anonymous - Microsoft MCSD: Windows Store Apps Using C# (9 days) (12/10/2015 to 20/10/2015)

"An incredible week with information disseminated at a rate with experienced students in mind. Delivery of information was great without death by PowerPoint. Lots of white board details and demos to explain in detail. One of my best Firebrand experiences."
Anonymous - Microsoft MCSE: Private Cloud (6 days) (12/10/2015 to 17/10/2015)

"Another extremely useful and highly educational course that covered real world usage as well as immersive learning."
Anonymous - Microsoft MCSE: Private Cloud (6 days) (12/10/2015 to 17/10/2015)

"Great experience! Engaging trainer! Hard training but all worth it! "
P.D.. - Microsoft MCSE: Private Cloud (6 days) (12/10/2015 to 17/10/2015)

"This was my second visit and still they deliver what they promise."
John Netherway. - Microsoft MCSE: Private Cloud (6 days) (12/10/2015 to 17/10/2015)

"Hard work, but worth it! Studying and living with the other students and having access to the trainer all day and 24 hour access to the classes and materials was fantastic."
Christopher Weetman, OGL Computer. - Microsoft MCSE: Private Cloud (6 days) (12/10/2015 to 17/10/2015)

"A very knowledgeable instructor and a good variety of topics covered. Just make sure to read up on topics before your course and don't be afraid to ask questions. Also, bring painkillers."
Dean Delicata, Abcam plc. - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"I was skeptical before coming but have enjoyed being around people with the same career. I learned a bunch of stuff!"
Murray Hart, Atos. - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"Firebrand is the best training center I have come across. Great facilities and great instructor! If one wants a no nonsense course then Firebrand is the one to go for."
Dimpi Jain, HomeAway UKLtd. - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"It is intense however I did receive all the information and help I needed. It is worth taking the course, I have gained a lot of knowledge."
Lisa Sawyer, QFC. - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"High pressure, high yield training that will allow you to master a computing subject in the shortest possible time."
Anonymous - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"Very tough and intense course, enjoyed it and hopefully I will pass the exam."
Anonymous - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"As a novice in this technology, I have achieved my objective of learning a considerable amount. The resources provided to me will enable me to consolidate and develop my knowledge."
Anonymous - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"I had a great time on the course and met some really interesting people in my field. Would definitely recommend."
John Clifford. - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"Great experience. Tough, but worth it."
Mark Oxley, Atos. - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"Enjoyable quick learning experience"
Jack Sheppard. - Microsoft Specialist: Programming in C# (4 days) (12/10/2015 to 15/10/2015)

"A lot to take in but helped by having an engaging trainer, great facilities and a collection of people that are all there to learn. Great experience."
S.D.. - Microsoft MCSA: SQL Server (9 days) (26/9/2015 to 4/10/2015)

"Good experience."
Anonymous - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"This is a great course and covers everything you need to know. It is intense, you are given a lot of information in a short space of time."
Lisa Sawyer, Quality Furniture Company. - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"The intense fast paced course covers a lot of topics in a short amount of time. Mixture of practical and theory helped me understand units better than if I was reading about or online training. Access to a lecturer helped me understand issues and errors."
Anonymous - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"The course was intense but still very helpful and thoroughly enjoyable."
Jake Thorpe, The Wrekin Housing Trust. - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"I would definitely return for another course. It is fun, educating and resourceful. I have learned so many things in such a short amount of time, it really dazzles. It is a great way though to learn effectively. "
Petra van Horen. - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"Very intense but efficient course. Well organised. Great Training centre."
Anonymous - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"Very intense course, well structured, tutor was very nice and helpful."
Anonymous - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"The teaching method is fantastic, the mix of lab and lecture is very fluid. This makes it easy to pick up. The MTA was admittedly too short, all the information is given to you in a good way but I feel like 1 more day would help to process it. Late nights, early starts."
Anonymous - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"Firebrand is a great place to study/train. Facilities are good, teachers are on point and always there to help. You start your course as you get to the site. I recommend being prepared."
Anonymous - Microsoft MTA Software Development Fundamentals (2 days) (6/10/2015 to 7/10/2015)

"When your instructors care as much about you and learning as much as you do, you know you are in the right place."
Anonymous - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)

"Probably the best training course I've attended, but also the most demanding."
Jonathan Dakin, Principle Control System Engineer. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)

"I have thoroughly enjoyed my Firebrand experience. My knowledge on the subject has increased considerably thanks to the excellent standard of the instructor. I will definitely be able to apply my new skills to the workplace environment and will certainly be returning to Firebrand in the future. Many thanks to all concerned."
Greg Evans, N/A. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)

Be amongst the first to master the exciting new features in Microsoft Dynamics CRM 2015 on this accelerated eight day course.

You’ll be introduced to Dynamics CRM 2015 and learn how to implement enhanced business rules, tailored pricelists and better security. Plus, take advantage of CRM 2015's brand new search functionality.

On this Microsoft Dynamics CRM 2015 course you’ll focus on Microsoft CRM server, E-mail Router and Dynamics CRM for Office Outlook. You’ll also gain an understanding of the following Dynamics CRM 2015 topics:

  • Report extensions
  • High Availability options
  • Multi server deployment
  • Lead management

Upgrading?

As well as learning the techniques needed to deploy, install and administer Microsoft Dynamics CRM 2015, you’ll also learn how to upgrade from previous Dynamics versions to CRM 2015.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Module 1

  • System requirements and required technologies
  • Installing Dynamics CRM Server 2015
  • Dynamics CRM Report Extensions
  • Manage Microsoft Dynamics CRM with Deployment Manager
  • Upgrading to Dynamics CRM 2015
  • Internet Facing Deployment
  • High Availability Options

Module 2

  • Administering Microsoft Dynamics CRM Online
  • Setting up Dynamics CRM Online
  • Managing Microsoft Dynamics CRM Instances
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Email Management
  • Maintenance and Troubleshooting

Module 3

  • Multi-Server Deployment
  • Advanced Office 365 Management of Dynamics CRM

Module 4

  • Application Overview
  • What’s New in CRM 2015
  • Working with Dynamics CRM Applications
  • Working with Dynamics CRM Records
  • Working with Dynamics CRM Data
  • Processes

Module 5

  • Customer Service Scenarios
  • Case Management
  • Knowledge Base
  • Queue Management
  • Entitlements
  • Service Scheduling Scenarios

Module 6

  • Introduction to Sales Management
  • Lead Management
  • Working with Opportunity Records
  • Working with the Product Catalog
  • Sales Order Processing
  • Sales and Marketing

Module 7

  • Goal Management
  • Analysis and Reporting

Module 8

  • Introduction to Customizing Microsoft Dynamics CRM 2015
  • Building Security Model
  • Customising Entities
  • Customising Fields
  • Managing Relationships
  • Customising forms
  • Business Rules
  • Customising Views
  • Charts and Dashboards
  • Field Security, Access teams and auditing
  • Business Process Flows

Read more ...

Interested? See prices or call 080 80 800 888

You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-708 Microsoft Dynamics CRM Installation
  • MB2-704 Microsoft Dynamics CRM Application
  • MB2-707 Microsoft Dynamics CRM Customization and Configuration

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, CISA, CISM, CGEIT, CRISC and CISSP CBK Review
  • *** On site testing is not included in our PMI, CISA, CISM, CGEIT, CRISC, CSX Practitioner or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand recommend you have:

  • A working knowledge of Microsoft Dynamics CRM 2013 and/or 2015
  • Experience in:
    • Microsoft Windows Server
    • Active Directory
    • Internet Information Services (IIS)
    • Microsoft Exchange
    • Microsoft SQL Server
    • Microsoft Outlook
    • Office 365
    • Powershell
  • A basic understanding of Microsoft SQL Server and relational database functionality.
  • Some experience using Windows applications.
  • Knowledge of basic customer service concepts and practices.
  • Basic knowledge of Microsoft Dynamics CRM record types is preferred.
  • Awareness of basic sales and marketing roles in a business.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888