Microsoft Dynamics CRM 2015 - Only 8 Days

Seven reasons why you should sit your CRM 2015 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be CRM 2015 certified in just 8 days. With us, you’ll be CRM 2015 trained in record time
  2. Our CRM 2015 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass CRM 2015 first time or train again for free. This is our guarantee. We're sure you'll pass your CRM 2015 course first time. But if you don’t, come back within a year, and only pay for accommodation and exams. Everything else is free
  4. You’ll learn more CRM 2015. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn CRM 2015 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying CRM 2015 with the best. We have won the Learning and Performance Institute (LPI) "Training Company of the Year" a record three times. As well as winning many more awards, we’ve trained and certified 53,380 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study CRM 2015 courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 53,380 students and asked them all to review our Accelerated Learning. Currently, 96.35% have said Firebrand exceeded their expectations:



"The course was very in-depth. The facilities were excellent and the instructor was very knowledgeable in his field of expertise."
James Turner, Profab Access LTD. - Microsoft Specialist: Programming in HTML5 with JavaScript and CSS3 (3 days) (23/3/2015 to 25/3/2015)

"I believe Firebrand provide excellent training with in-depth knowledge, flexible timing and prepare you for the exam."
Rauf Hussain, Selco. - Microsoft Dynamics NAV 2013 Installation and Configuration (2 days) (12/3/2015 to 13/3/2015)

"Everything is well organised, thought through and is geared to make the training as effective as possible. Courses are intense, but you have every opportunity to study including: labs open for long hours and the instructor available all day long."
Neil Price, Selco. - Microsoft Dynamics NAV 2013 Installation and Configuration (2 days) (12/3/2015 to 13/3/2015)

"Comprehensive, complete and thorough training by people who know what they are doing."
Wendell Grosvenor, HSO. - Microsoft Dynamics AX 2012 Manufacturing, Production & Logistics (6 days) (9/3/2015 to 14/3/2015)

"Simply a great way to learn."
Niall Kynoch, N/A. - Microsoft MCSE: Business Intelligence (SQL Server) (6 days) (2/3/2015 to 7/3/2015)

"I had a months training in one week, its not a holiday but gave me the right environment and expertise to gain my Microsoft certification."
Scott Tanswell, Prodware. - Microsoft Dynamics NAV 2013 Financials (6 days) (2/3/2015 to 7/3/2015)

"Intense and effective training due to lack of distractions and having a really excellent teacher."
Anonymous, EVRY - Microsoft Dynamics NAV 2013 Financials (6 days) (2/3/2015 to 7/3/2015)

"I would not be where I am today without Firebrand. The last course I did got me able to apply and get my current role and now I have just passed my MCSA in Office 365. "Thank you Firebrand""
James Packer, Class Technology. - Microsoft MCSA: Office 365 (4 days) (2/3/2015 to 5/3/2015)

"Great food :) Very professional test centre."
Greg Furman, Class Technology. - Microsoft MCSA: Office 365 (4 days) (2/3/2015 to 5/3/2015)

"A hard week and you need to put in the hours over and above the class work. If you put the effort in it can be rewarding. The instructor knows his stuff and was able to answer any questions."
Philip Wright, Liverpool Victoria. - Microsoft MCSA: Office 365 (4 days) (2/3/2015 to 5/3/2015)

Be amongst the first to master the exciting new features in Microsoft Dynamics CRM 2015 on this accelerated eight day course.

You’ll be introduced to Dynamics CRM 2015 and learn how to implement enhanced business rules, tailored pricelists and better security. Plus, take advantage of CRM 2015's brand new search functionality.

On this Microsoft Dynamics CRM 2015 course you’ll focus on Microsoft CRM server, E-mail Router and Dynamics CRM for Office Outlook. You’ll also gain an understanding of the following Dynamics CRM 2015 topics:

  • Report extensions
  • High Availability options
  • Multi server deployment
  • Lead management

Upgrading?

As well as learning the techniques needed to deploy, install and administer Microsoft Dynamics CRM 2015, you’ll also learn how to upgrade from previous Dynamics versions to CRM 2015.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Module 1

  • System requirements and required technologies
  • Installing Dynamics CRM Server 2015
  • Dynamics CRM Report Extensions
  • Manage Microsoft Dynamics CRM with Deployment Manager
  • Upgrading to Dynamics CRM 2015
  • Internet Facing Deployment
  • High Availability Options

Module 2

  • Administering Microsoft Dynamics CRM Online
  • Setting up Dynamics CRM Online
  • Managing Microsoft Dynamics CRM Instances
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Email Management
  • Maintenance and Troubleshooting

Module 3

  • Multi-Server Deployment
  • Advanced Office 365 Management of Dynamics CRM

Module 4

  • Application Overview
  • What’s New in CRM 2015
  • Working with Dynamics CRM Applications
  • Working with Dynamics CRM Records
  • Working with Dynamics CRM Data
  • Processes

Module 5

  • Customer Service Scenarios
  • Case Management
  • Knowledge Base
  • Queue Management
  • Entitlements
  • Service Scheduling Scenarios

Module 6

  • Introduction to Sales Management
  • Lead Management
  • Working with Opportunity Records
  • Working with the Product Catalog
  • Sales Order Processing
  • Sales and Marketing

Module 7

  • Goal Management
  • Analysis and Reporting

Module 8

  • Introduction to Customizing Microsoft Dynamics CRM 2015
  • Building Security Model
  • Customising Entities
  • Customising Fields
  • Managing Relationships
  • Customising forms
  • Business Rules
  • Customising Views
  • Charts and Dashboards
  • Field Security, Access teams and auditing
  • Business Process Flows

Read more ...

Interested? See prices or call 080 80 800 888

Microsoft Second Shot
Our certification guarantee just got better. In the unlikely event that you fail a Microsoft exam, you can sit it again for free. Act fast, because this offer doesn’t last for long: all exams (including the second shot) need to be taken by 31 May 2015. You have 30 days from the date of the failed exam to schedule a retake.
Contact us for more details

You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-708 Microsoft Dynamics CRM Installation
  • MB2-704 Microsoft Dynamics CRM Application
  • MB2-707 Microsoft Dynamics CRM Customization and Configuration

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, CISA, CISM, CGEIT, CRISC and CISSP CBK Review
  • *** On site testing is not included in our PMI, CISA, CISM, CGEIT, CRISC or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand recommend you have:

  • A working knowledge of Microsoft Dynamics CRM 2013 and/or 2015
  • Experience in:
    • Microsoft Windows Server
    • Active Directory
    • Internet Information Services (IIS)
    • Microsoft Exchange
    • Microsoft SQL Server
    • Microsoft Outlook
    • Office 365
    • Powershell
  • A basic understanding of Microsoft SQL Server and relational database functionality.
  • Some experience using Windows applications.
  • Knowledge of basic customer service concepts and practices.
  • Basic knowledge of Microsoft Dynamics CRM record types is preferred.
  • Awareness of basic sales and marketing roles in a business.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888