Microsoft Dynamics CRM 2015 - Only 8 Days

Seven reasons why you should sit your Dynamics CRM 2015 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics CRM 2015 certified in just 8 days. With us, you’ll be Dynamics CRM 2015 trained in record time
  2. Our Dynamics CRM 2015 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics CRM 2015 first time or train again for free. This is our guarantee. We're sure you'll pass your Dynamics CRM 2015 course first time. But if you don’t, come back within a year, and only pay for accommodation and exams. Everything else is free
  4. You’ll learn more Dynamics CRM 2015. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics CRM 2015 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics CRM 2015 with the best. We have won the Learning and Performance Institute (LPI) "Training Company of the Year" a record three times. As well as winning many more awards, we’ve trained and certified 58,630 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Dynamics CRM 2015 courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 58,630 students and asked them all to review our Accelerated Learning. Currently, 96.33% have said Firebrand exceeded their expectations:



"Really good! Intense 7 days where you will cover all the essential parts of Dynamics CRM Online from Deployment to Customization. The instructor was really skilled in the system. "
O.J. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Don't come along thinking this will be easy, it is very tough mentally and physically, but you will learn a lot."
D.L. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"I enjoyed my time at firebrand, I have learnt a number of new things to do with CRM and I have also been able to gain my certificates. Even if I didn't pass I would still feel like it is possible and there would always be a next time. I also felt welcomed when I joined the group and didn't feel like an outsider even though I joined late. All in all I would definitely recommend it and the training standards are extremely high."
Richard Gavey, Prosperity 24.7. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Excellent environment to train and learn in, I feel that because your almost removed from the day to day lifestyle and out in a unique learning environment where you can focus all your attention to learning and developing on your given course, its by far the best environment I have ever trained in. I would recommend this to anyone looking to learn from the most qualified instructors and to a very high standard, Also on a latter note, our lecturer was absolutely outstanding!!!!"
Craig Henderson, Safehouse Habitats Oil and Gas. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"The environment is conducive to learning. You are made to feel comfortable and at home."
Charmaine Dyke, self-employed. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Very competent trainer, friendly staff."
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"The Microsoft Dynamics CRM 2015 course contains a lot of information that you have to learn in a short time. This means that days are long and you have to work hard, but in the end its worth it. Firebrand is an enabler to make all of this possible."
Dion Groeneveld, Intercoating Dakgroep B.V.. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Do not come here thinking you will have free time to do anything else but WORK! Even though there is a gym, spa and swimming pool you wont be using them. Its not a 5 star hotel IT'S BOOT CAMP! At least ten hour days. The end result, however, has been worth it. I attained my certifications. MISSION ACCOMPLISHED! "
Mose Davis, Freelance. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Enjoyed the course. Lots of content. "
Roy Casella, Designated Associates. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Long days and a lot to take in. Needs serious commitment."
Keith Harris, Self Employed. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course that will definitely make a positive impact on our planned deployment of Microsoft Dynamics 2015. The instructor was very knowledgeable and could give multiple real world examples, scenarios and advice. Would advise this course to anyone currently using Dynamics or planning a deployment. Get ready for some long hours, but its worth it!"
Jan Posthumus, HCA International. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"I found Firebrand's training highly useful. Unlike other courses, I considered it gave more than a high level overview of the subject matter, it also benefited from the trainers extensive experience and advice on real life application."
Henry Lamborn, Intercity Telecom. - Microsoft Dynamics CRM 2015 (8 days) (11/5/2015 to 16/5/2015)

"Once again a great, in-depth learning experience. "
Wayne Iles, Bauer Media. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course. You manage to basically cover everything in a short period of time. Saves allot of time. For other students it is advised to have some level (e.g.100/200) of knowledge / experience of CRM (Online) to be able to follow everything. This has definitely helped me in understanding everything and not falling behind."
Hubert Berger, Microsoft. - Microsoft Dynamics CRM 2015 (8 days) (13/3/2016 to 20/3/2016)

"Very intense! Very long days and alot of information to take in. And on top of that you need to read (there probably wont be enough time to read all). You might loose hope in the first days - but in the end, you actually soak up up ALOT of of knowledge for you to take home - and you perform much better at the exams than you first feared! :-D"
Tomas Lollike , EG A/S. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Good Instructor, nice food, nice rooms. "
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Learned extremely much in short time"
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (12/4/2015 to 19/4/2015)

"This course covered all objectives without a feeling of being rushed through it. The instructor made the course more enjoyable with a funny and relaxed approach whilst still sharing his wide knowledge on all the topics."
Gareth James, AIRBUS. - Microsoft MCSE: Server Infrastructure (6 days) (18/4/2016 to 23/4/2016)

"Firebrand were very professional - Instructor was excellent."
Elizabeth Ogden, Self Funder. - Microsoft Querying SQL Server (4 days) (5/3/2016 to 8/3/2016)

"Good course, detailed and experienced trainer. basic accommodation but clean and does the job. I would recommend the course."
Oliver Hughes, BTG. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)

"Firebrand have an excellent training setup. It is a great environment to learn. They use very professional trainers."
Cliff Ainsworth. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)

"Firebrand is a great place for learning both the theory and Practical implementations. The course layout works well and the tutors are experienced in implementing the technology in real environments so they can relate the course material in real world environments. "
Kristian Cooke, Alfred H Knight Int. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)

"A good experience. Training was provided in an environment with few distractions and adequate facilities to use outside of the classroom. The course material was delivered confidently in a structured way by an approachable instructor who would be quick to offer assistance and clarity when needed. Real world examples of principles and technologies were referred to from his own experience, enabling myself and other students to understand less familiar components of the subject."
Anonymous - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)

"The staff at Firebrand have been extremely helpful and supportive. The facilities at Firebrand are first class. I highly recommend Firebrand to anyone looking for accelerated IT training."
Michael Newton, Fenland Laundries Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)

"The best way to learn, everything you need in a matter of days!"
Anonymous - Microsoft Specialist: Windows 10 (6 days) (22/2/2016 to 27/2/2016)

"Its a good efficient way to learn and develop your mindset."
Lasse Olesen, Bestseller A/S. - Microsoft Specialist: Windows 10 (6 days) (22/2/2016 to 27/2/2016)

"Enjoyed the course, very much. It's a lot to take in, but it is good way to learn."
Adrie Baak, ODMH. - Microsoft Specialist: Windows 10 (6 days) (22/2/2016 to 27/2/2016)

"The instructor's training was excellent."
Anonymous - Microsoft MCSE: Messaging (Exchange 2013) (6 days) (15/2/2016 to 20/2/2016)

"Very good training facility indeed :O)"
Jay Quee. - Microsoft MCSE: Messaging (Exchange 2013) (6 days) (15/2/2016 to 20/2/2016)

"The excellent facilities and close proximity to the accommodation, around the round the clock access to the training center make it the ideal learning environment. Polite, friendly, and very helpful staff across the board, good free wireless access, fantastic food, and most importantly I had an incredibly knowledgeable and supportive trainer."
Jeff Williams, CVC Capital Partners. - Microsoft MCSE: SharePoint 2013 (6 days) (15/2/2016 to 20/2/2016)

"My experience at Firebrand Training has been excellent throughout. The hospitality of the Willows Centre staff and the accommodation was excellent. This was my first Microsoft course, and it was the best course I have attended to date. The instructor was excellent and really knows the subject (and other related subjects like PowerShell etc). The course content was thorough and in a suitable format to learn both for the exam and for gaining knowledge to use in the day job, I would recommend to anyone who is looking for more knowledge on SharePoint or who would like to gain the certification. "
J.C. - Microsoft MCSE: SharePoint 2013 (6 days) (15/2/2016 to 20/2/2016)

"The Firebrand site was good and clean. The staff was helpful. "
Rik Dobbelsteen, Salves Business Productivity. - Microsoft MCSE: SharePoint 2013 (6 days) (15/2/2016 to 20/2/2016)

"I attended Firebrand training for the CRM online 2015 course (7 days). Firstly, the tutors are amazing, the knowledge they have is out of this world. Usually you attend courses and learn theory to pass exams. However, at Firebrand you tend to gain more practical knowledge which, by default leads you to understand the concept of the theory (if that makes sense). Overall the experience has been amazing and I certainly would return and recommend Firebrand to anyone. :)"
Arjun Mander, The Money Advice Service. - Microsoft Dynamics CRM Online 2015 (7 days) (1/2/2016 to 7/2/2016)

"A hard course made enjoyable by the trainer. Course content was delivered well and I learned a lot from the course."
Jonathan Walsh. - Microsoft MCSE: Server Infrastructure (6 days) (1/2/2016 to 6/2/2016)

"Firebrand courses are an excellent way to get up to speed with complex technologies and fill in the gaps that you may have, even after years of experience. "
Anonymous - Microsoft MCSD: Web Applications (9 days) (18/1/2016 to 26/1/2016)

"The instructors and staff are great, and do everything they can to help you get through your course and exams. The best training i have had. The training is next level but if you want to learn, this is the place to do it!"
Aaron Macey, mansys. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)

"This was an intense but highly rewarding course. "
Ben McLean. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)

"I got what is expected and had heard about Firebrand. Hard days training and some long days study, but all in a professional way and all Firebrand employees help you. My first time, but I will choose Firebrand again."
Rene Moller. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)

"I have never had such a good experience going on a training having a trainer who actually knows what he is talking about. You go into exams knowing you are prepared in a very good way by your trainer, giving you tips and letting you know he cares about you."
Maikel Born, IT. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)

"Such a great course delivered by a fantastic Instructor. Never a dull moment which massively helps throughout the duration of the course :)"
Lamar Brownbill, Kyonet-IT Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)

"Very intense but work hard and you get results. Not my first time here and i'll definitely be back again."
Jamie Sevenoaks, Marlborough Information Services. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)

"Good people, knowledge, free bananas... whats not to like?"
Jack Sheppard. - Microsoft MCSD: Web Applications (9 days) (18/1/2016 to 26/1/2016)

"Great course, but nothing for beginners. Accommodations and food were also great!"
Thomas Ekroth, Viati AB. - Microsoft MCSD: Web Applications (9 days) (18/1/2016 to 29/1/2016)

"Professional, good accommodation!!"
Kristof Andries, XSS BVBA. - Microsoft MCSD: Web Applications (9 days) (18/1/2016 to 26/1/2016)

"I really enjoyed my time at Firebrand. Our instructor was incredibly knowledgeable I feel like the whole class benefited from her teaching style because she didn't just train us to pass exams; her goal was that we went away with real and in-depth knowledge of the product, which is far more valuable."
Samantha Ridgley, 5G Communications. - Microsoft MCSA: SQL Server (9 days) (9/1/2016 to 17/1/2016)

"Firebrand is a good place to train on new technologies with a continuous focus on the topic. The instructor for Azure Infrastructure is the best when it comes to helping you understand the different products you need to learn in Microsoft to get grips on Azure. "
Santhosh Gopinath. - Microsoft MCSD: Azure Solutions Architect (7 days) (11/1/2016 to 17/1/2016)

"Well structured teaching."
Anonymous - Microsoft MCSA: SQL Server (9 days) (9/1/2016 to 17/1/2016)

"It gives you the essentials in the time you have available, it may not be suitable for all, but for those that need to get up to speed fast its an ideal solution."
Gordon Walker, AAF Ltd. - Microsoft Dynamics AX 2012 R3 Financials (5 days) (11/1/2016 to 15/1/2016)

"Good functional overview of AX."
Mark Rosson, LexisNexis. - Microsoft Dynamics AX 2012 R3 Financials (5 days) (11/1/2016 to 15/1/2016)

"Enjoyed my time at Firebrand. Excellent quality of training. "
Lee Aram, Trisoft IT Services. - Microsoft MCSA: Office 365 (5 days) (11/1/2016 to 14/1/2016)

Be amongst the first to master the exciting new features in Microsoft Dynamics CRM 2015 on this accelerated eight day course.

You’ll be introduced to Dynamics CRM 2015 and learn how to implement enhanced business rules, tailored pricelists and better security. Plus, take advantage of CRM 2015's brand new search functionality.

On this Microsoft Dynamics CRM 2015 course you’ll focus on Microsoft CRM server, E-mail Router and Dynamics CRM for Office Outlook. You’ll also gain an understanding of the following Dynamics CRM 2015 topics:

  • Report extensions
  • High Availability options
  • Multi server deployment
  • Lead management

Upgrading?

As well as learning the techniques needed to deploy, install and administer Microsoft Dynamics CRM 2015, you’ll also learn how to upgrade from previous Dynamics versions to CRM 2015.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Module 1

  • System requirements and required technologies
  • Installing Dynamics CRM Server 2015
  • Dynamics CRM Report Extensions
  • Manage Microsoft Dynamics CRM with Deployment Manager
  • Upgrading to Dynamics CRM 2015
  • Internet Facing Deployment
  • High Availability Options

Module 2

  • Administering Microsoft Dynamics CRM Online
  • Setting up Dynamics CRM Online
  • Managing Microsoft Dynamics CRM Instances
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Email Management
  • Maintenance and Troubleshooting

Module 3

  • Multi-Server Deployment
  • Advanced Office 365 Management of Dynamics CRM

Module 4

  • Application Overview
  • What’s New in CRM 2015
  • Working with Dynamics CRM Applications
  • Working with Dynamics CRM Records
  • Working with Dynamics CRM Data
  • Processes

Module 5

  • Customer Service Scenarios
  • Case Management
  • Knowledge Base
  • Queue Management
  • Entitlements
  • Service Scheduling Scenarios

Module 6

  • Introduction to Sales Management
  • Lead Management
  • Working with Opportunity Records
  • Working with the Product Catalog
  • Sales Order Processing
  • Sales and Marketing

Module 7

  • Goal Management
  • Analysis and Reporting

Module 8

  • Introduction to Customizing Microsoft Dynamics CRM 2015
  • Building Security Model
  • Customising Entities
  • Customising Fields
  • Managing Relationships
  • Customising forms
  • Business Rules
  • Customising Views
  • Charts and Dashboards
  • Field Security, Access teams and auditing
  • Business Process Flows

Read more ...

Interested? See prices or call 080 80 800 888

You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-708 Microsoft Dynamics CRM Installation
  • MB2-704 Microsoft Dynamics CRM Application
  • MB2-707 Microsoft Dynamics CRM Customization and Configuration

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, CISA, CISM, CGEIT, CRISC and CISSP CBK Review
  • *** On site testing is not included in our PMI, CISA, CISM, CGEIT, CRISC, CSX Practitioner or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand recommend you have:

  • A working knowledge of Microsoft Dynamics CRM 2013 and/or 2015
  • Experience in:
    • Microsoft Windows Server
    • Active Directory
    • Internet Information Services (IIS)
    • Microsoft Exchange
    • Microsoft SQL Server
    • Microsoft Outlook
    • Office 365
    • Powershell
  • A basic understanding of Microsoft SQL Server and relational database functionality.
  • Some experience using Windows applications.
  • Knowledge of basic customer service concepts and practices.
  • Basic knowledge of Microsoft Dynamics CRM record types is preferred.
  • Awareness of basic sales and marketing roles in a business.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888