Microsoft Dynamics CRM 2015 - Only 8 Days

Seven reasons why you should sit your Dynamics CRM 2015 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics CRM 2015 certified in just 8 days. With us, you’ll be Dynamics CRM 2015 trained in record time
  2. Our Dynamics CRM 2015 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics CRM 2015 first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more Dynamics CRM 2015. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics CRM 2015 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics CRM 2015 with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 64,245 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Dynamics CRM 2015 courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 64,245 students and asked them all to review our Accelerated Learning. Currently, 96.51% have said Firebrand exceeded their expectations:



"Really good! Intense 7 days where you will cover all the essential parts of Dynamics CRM Online from Deployment to Customization. The instructor was really skilled in the system. "
O.J. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Don't come along thinking this will be easy, it is very tough mentally and physically, but you will learn a lot."
D.L. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"I enjoyed my time at firebrand, I have learnt a number of new things to do with CRM and I have also been able to gain my certificates. Even if I didn't pass I would still feel like it is possible and there would always be a next time. I also felt welcomed when I joined the group and didn't feel like an outsider even though I joined late. All in all I would definitely recommend it and the training standards are extremely high."
Richard Gavey, Prosperity 24.7. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Excellent environment to train and learn in, I feel that because your almost removed from the day to day lifestyle and out in a unique learning environment where you can focus all your attention to learning and developing on your given course, its by far the best environment I have ever trained in. I would recommend this to anyone looking to learn from the most qualified instructors and to a very high standard, Also on a latter note, our lecturer was absolutely outstanding!!!!"
Craig Henderson, Safehouse Habitats Oil and Gas. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"The environment is conducive to learning. You are made to feel comfortable and at home."
Charmaine Dyke, self-employed. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Very competent trainer, friendly staff."
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"The Microsoft Dynamics CRM 2015 course contains a lot of information that you have to learn in a short time. This means that days are long and you have to work hard, but in the end its worth it. Firebrand is an enabler to make all of this possible."
Dion Groeneveld, Intercoating Dakgroep B.V.. - Microsoft Dynamics CRM 2015 (8 days) (31/1/2016 to 7/2/2016)

"Do not come here thinking you will have free time to do anything else but WORK! Even though there is a gym, spa and swimming pool you wont be using them. Its not a 5 star hotel IT'S BOOT CAMP! At least ten hour days. The end result, however, has been worth it. I attained my certifications. MISSION ACCOMPLISHED! "
Mose Davis, Freelance. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Enjoyed the course. Lots of content. "
Roy Casella, Designated Associates. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Long days and a lot to take in. Needs serious commitment."
Keith Harris, Self Employed. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course that will definitely make a positive impact on our planned deployment of Microsoft Dynamics 2015. The instructor was very knowledgeable and could give multiple real world examples, scenarios and advice. Would advise this course to anyone currently using Dynamics or planning a deployment. Get ready for some long hours, but its worth it!"
Jan Posthumus, HCA International. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"I found Firebrand's training highly useful. Unlike other courses, I considered it gave more than a high level overview of the subject matter, it also benefited from the trainers extensive experience and advice on real life application."
Henry Lamborn, Intercity Telecom. - Microsoft Dynamics CRM 2015 (8 days) (11/5/2015 to 16/5/2015)

"Once again a great, in-depth learning experience. "
Wayne Iles, Bauer Media. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course. You manage to basically cover everything in a short period of time. Saves allot of time. For other students it is advised to have some level (e.g.100/200) of knowledge / experience of CRM (Online) to be able to follow everything. This has definitely helped me in understanding everything and not falling behind."
Hubert Berger, Microsoft. - Microsoft Dynamics CRM 2015 (8 days) (13/3/2016 to 20/3/2016)

"Very intense! Very long days and alot of information to take in. And on top of that you need to read (there probably wont be enough time to read all). You might loose hope in the first days - but in the end, you actually soak up up ALOT of of knowledge for you to take home - and you perform much better at the exams than you first feared! :-D"
Tomas Lollike , EG A/S. - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Good Instructor, nice food, nice rooms. "
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (9/8/2015 to 16/8/2015)

"Learned extremely much in short time"
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (12/4/2015 to 19/4/2015)

"Great course with a brilliant course teacher. The instructor managed to dumb down complex concepts and made an interactive educative environment."
Mohammad B, CRMCS Consultancy. - Microsoft Specialist: Programming in C# (4 days) (3/7/2017 to 6/7/2017)

"The training is very good. It is not passive, so you have to work hard, but you get all the key information you need to build upon - with your own reading and revision adding the extra insight needed for the exam. My expectation before the course was that I might pass one of the three exams, but I soon realised that if I was prepared to work in the evenings as the instructor encouraged us all to, then I could get through them all (so far Ive passed 2 with one more this afternoon!). It was up to me now. Having passed an MCP in server 2003 through self-study - which took nearly 12 months - I was very impressed with how much you can learn when able to get the answers you need from a subject matter expert and how quickly you can get through a single exam - a matter of a few days. The labs were also very useful for getting hands-on experience and testing out what you had learned during the day. In terms of the accommodation and food, it was excellent - a small issue with my shower was fixed within hours and the staff are all friendly and very professional. You get a very good choice of food and if you prefer a low carb diet like myself then thats no problem. If you prefer to relax in the evening then there is a decent bar where you can take some time out with your new friends. "
Ben Kane, Euro Recycling. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)

"Excellent learning environment, knowledgeable staff. Well paced course syllabus."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)

"5th Course at firebrand, and as always a great experience. Trainers are friendly and willing to answer most any questions you may have, even if they have to get back to you later 10/10"
Ethan ODonnell. - Microsoft Windows Server 2016 - Networking (3 days) (28/6/2017 to 30/6/2017)

"Very happy with the course and cannot wait to come back for mtadev in a couple of months. Definitely enjoy server work."
Jamie H., Watchfinder&co. - Microsoft MCSA: Windows Server 2016 (11 days) (24/6/2017 to 4/7/2017)

"Have been to Firebrand several times and the training is of a high standard. Great way to get qualified in a short time."
Richard Smith, Redcare (5G Communications). - Microsoft MCSA: Windows Server 2012 R2 (9 days) (13/5/2017 to 21/5/2017)

"If you are prepared to attend an intense training course, Firebrand is for you. After 3 days of training, I gained a huge amount of knowledge. Just be ready to learn! And take your skills to the next level."
Mark Cunningham, Capgemini. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 days) (16/5/2017 to 19/5/2017)

"Firebrand provides great training with brilliant instructors. The course was enjoyable and the resources I had access to were fantastic"
Azimuth Jenkins, Capgemini. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 days) (16/5/2017 to 19/5/2017)

"Very professional, interesting, comprehensive training! "
Michal Jarosinski, UTILITA.ENERGY. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (8/5/2017 to 13/5/2017)

"Highly engaging trainer! Found the MCSA Server 2012 course to be intense but it was helped along the way with the unique and fun way that the trainer took with his approach to it. Hes very, very knowledgeable in the subject which is helped with live notes to take a way (a first for me!) and provided time to carry out labs to test out what is learnt in theory."
The Vinh Hoang, Agent Provocateur Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (1/4/2017 to 9/4/2017)

"Really impressed with the training and the on-site facilities. Its been a great experience. "
Matt Hill, Coeo Ltd. - Microsoft Azure Academy: Data Lake & Data Factory (2 days) (30/3/2017 to 31/3/2017)

"Good experience at the course. Great introduction and working experience with Data Lakes and Data Factory. The instructor was very patient and clear."
Terry Choo, eBECS. - Microsoft Azure Academy: Data Lake & Data Factory (2 days) (30/3/2017 to 31/3/2017)

"The training is very intensive, but everything is taken care of and thought about. The instructor was immensely knowledgeable and had huge amounts of experience. The facility is excellent too."
Matt Bridgeworth, Softcat plc. - Microsoft Specialist: Architecting Microsoft Azure Solutions (2 days) (29/3/2017 to 30/3/2017)

"Firebrand delivers a complete studying experience that is geared towards results. Tutors and support staff are excellent with incredible knowledge and outstanding customer service. The immersive format is absolutely critical to the success of the training approach and delivers results time after time. If you want your organisation and your staff to develop and succeed then Firebrand is the training partner that you need. Completely committed to delivering the results that you deserve. Love it........"
Paul OSullivan, CSC. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (13/3/2017 to 21/3/2017)

"Very useful, very intense, Plenty of information to take in but it was all useful and will be practical for when i take it back to work. Only positives to say really."
Aman Kumar, DMS. - Microsoft MTA Database Fundamentals (2 days) (20/3/2017 to 21/3/2017)

"Very hard work, but it gets you through the course. My brain is so full!"
Chris Fitz-Avon. - Microsoft Developing ASP.NET MVC Web 4 Applications (3 days) (14/3/2017 to 16/3/2017)

"I would recommend Firebrand to anyone who wants to get qualified quickly in a fast learning environment. The days are tough but rewarding as well."
Nick Margerum, React CP. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (13/3/2017 to 15/3/2017)

"Excellent training. For anyone planning to take certification it's helpful and intensive. This training helped me understand the new features of the software and how to use those for performance improvement of our data model."
Brinda Jana, British Red Cross. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (6/3/2017 to 10/3/2017)

"Great delivery and having the freedom to learn key areas critical to my job made this course fantastic. The fact that I had a VM remotely accessible from my hotel room was a big help, allowing me to mess around with settings. "
Paul Robertshaw. - Microsoft MCSA: Windows Server 2012 R2 & MCSE: Server Infrastructure (15 days) (25/2/2017 to 11/3/2017)

"A very informative course, ideal for any server administrator. Covered many areas that my personal studying and experience hadnt reached."
PhIllip Edwards, Telis LTD. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"I love coming to do my training down at Firebrand, this is the 5th time I have been down here and I have always gained lots of experience from the courses. "
N.M. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Having little knowledge before attendance im leaving with much more confidence and understanding."
P.R. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Every one of the instructors Ive had on courses here has been amazing in there own way. They are all experts in the field when it comes to the knowledge required to pass these courses."
Jai Hayes. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Firebrand Training goes into depth on the all the training courses they do, they provide all the information required for exam and do it in such a way that is easy to understand. All the instructors are friendly and always willing to help."
Adam Sells, Hospice in the Weald. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Excellent learning ennvironment dedicated to your specific requirements. Great professional networking as well."
K.P. - Microsoft MCSA: Windows 10 (6 days) (20/2/2017 to 25/2/2017)

"Super fast paced course in which I learnt so much!"
Claire Farina. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"I love coming down to firebrand for my training, its really intense but very rewarding. Staff and trainers are so professional and knowledgeable "
Simon Leyland, Prodo Digitalhtml. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"Training was extremely engaging and i am happy to say i have walked away with a lot of knowledge and NOTES! The tutor used multiple training styles so it gave everyone in the classroom the opportunity to work with their learning style. Overall a good course taught by a very good tutor. "
Daniel Whitley. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"Intensive but enjoyable course. First step on the ladder towards MCSD."
Jason Hinsley, IM Tec Solutions. - Microsoft MTA Software Development Fundamentals (2 days) (20/2/2017 to 21/2/2017)

"I loved it! I did a 2-day course was very fast-paced and intense, the instructor was very personable, enthusiastic, extremely knowledgeable and an all-round fun guy to talk to. I learned way more than I thought I could within 2 days. The whole experience was very enjoyable and I would highly recommend it. Im already looking forward to my next course. "
Ashleigh Bair. - Microsoft MTA Software Development Fundamentals (2 days) (20/2/2017 to 21/2/2017)

"Firebrand provide an ideal training that shortens the length of the time that the training takes whilst providing all the required content. The course was delivered with a smile and a laugh. "
Tim Headicar. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

"I have had a great 11 days on this course, i have learnt all i need to pass the exams, the instructor was great and very knowledgeable. I will be looking to come back and further my qualifications here again."
T.S. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

"I have been to Firebrand 9 times now and looking forward to coming back again! Having all resources that I could possibly need within 1 facility means that the time here can be dedicated solely to training and get the best accelerated experience. "
R.M, Gamma. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

Be amongst the first to master the exciting new features in Microsoft Dynamics CRM 2015 on this accelerated eight day course.

You’ll be introduced to Dynamics CRM 2015 and learn how to implement enhanced business rules, tailored pricelists and better security. Plus, take advantage of CRM 2015's brand new search functionality.

On this Microsoft Dynamics CRM 2015 course you’ll focus on Microsoft CRM server, E-mail Router and Dynamics CRM for Office Outlook. You’ll also gain an understanding of the following Dynamics CRM 2015 topics:

  • Report extensions
  • High Availability options
  • Multi server deployment
  • Lead management

Upgrading?

As well as learning the techniques needed to deploy, install and administer Microsoft Dynamics CRM 2015, you’ll also learn how to upgrade from previous Dynamics versions to CRM 2015.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Module 1

  • System requirements and required technologies
  • Installing Dynamics CRM Server 2015
  • Dynamics CRM Report Extensions
  • Manage Microsoft Dynamics CRM with Deployment Manager
  • Upgrading to Dynamics CRM 2015
  • Internet Facing Deployment
  • High Availability Options

Module 2

  • Administering Microsoft Dynamics CRM Online
  • Setting up Dynamics CRM Online
  • Managing Microsoft Dynamics CRM Instances
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Email Management
  • Maintenance and Troubleshooting

Module 3

  • Multi-Server Deployment
  • Advanced Office 365 Management of Dynamics CRM

Module 4

  • Application Overview
  • What’s New in CRM 2015
  • Working with Dynamics CRM Applications
  • Working with Dynamics CRM Records
  • Working with Dynamics CRM Data
  • Processes

Module 5

  • Customer Service Scenarios
  • Case Management
  • Knowledge Base
  • Queue Management
  • Entitlements
  • Service Scheduling Scenarios

Module 6

  • Introduction to Sales Management
  • Lead Management
  • Working with Opportunity Records
  • Working with the Product Catalog
  • Sales Order Processing
  • Sales and Marketing

Module 7

  • Goal Management
  • Analysis and Reporting

Module 8

  • Introduction to Customizing Microsoft Dynamics CRM 2015
  • Building Security Model
  • Customising Entities
  • Customising Fields
  • Managing Relationships
  • Customising forms
  • Business Rules
  • Customising Views
  • Charts and Dashboards
  • Field Security, Access teams and auditing
  • Business Process Flows

Read more ...

Interested? See prices or call 080 80 800 888

You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-708 Microsoft Dynamics CRM Installation
  • MB2-704 Microsoft Dynamics CRM Application
  • MB2-707 Microsoft Dynamics CRM Customization and Configuration

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CISA, CISM, CGEIT, CRISC, CISSP CBK Review and CSX Practitioner Level 1,2 and 3
  • *** On site testing is not included for our PMI, GIAC, CISA, CISM, CGEIT, CRISC, CSX Practitioner or ITIL Managers and Revision Certification Courses.
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand recommend you have:

  • A working knowledge of Microsoft Dynamics CRM 2013 and/or 2015
  • Experience in:
    • Microsoft Windows Server
    • Active Directory
    • Internet Information Services (IIS)
    • Microsoft Exchange
    • Microsoft SQL Server
    • Microsoft Outlook
    • Office 365
    • Powershell
  • A basic understanding of Microsoft SQL Server and relational database functionality.
  • Some experience using Windows applications.
  • Knowledge of basic customer service concepts and practices.
  • Basic knowledge of Microsoft Dynamics CRM record types is preferred.
  • Awareness of basic sales and marketing roles in a business.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888