Microsoft Dynamics CRM 2015 - Only 8 Days

Four reasons why you should sit your Dynamics CRM 2015 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics CRM 2015 trained and certified faster. Learn more on this 8-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your Dynamics CRM 2015 course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass Dynamics CRM 2015 first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study Dynamics CRM 2015 with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 55,142 students saving more than one million hours since 2001

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 55,142 students and asked them all to review our Accelerated Learning. Currently, 96.39% have said Firebrand exceeded their expectations:



"Long days and a lot to take in. Needs serious commitment."
Keith Harris, Self Employed. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course that will definitely make a positive impact on our planned deployment of Microsoft Dynamics 2015. The instructor was very knowledgeable and could give multiple real world examples, scenarios and advice. Would advise this course to anyone currently using Dynamics or planning a deployment. Get ready for some long hours, but its worth it!"
Jan Posthumus, HCA International. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"I found Firebrand's training highly useful. Unlike other courses, I considered it gave more than a high level overview of the subject matter, it also benefited from the trainers extensive experience and advice on real life application."
Henry Lamborn, Intercity Telecom. - Microsoft Dynamics CRM 2015 (8 days) (11/5/2015 to 16/5/2015)

"Once again a great, in-depth learning experience. "
Wayne Iles, Bauer Media. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Learned extremely much in short time"
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (12/4/2015 to 19/4/2015)

"A lot of knowledge to get. I would say that the 90% success rate is not true for the MSCX I have visited. But Firebrand offer a great deal by making you able to re-take the course for free."
Jerome Wentzel, AMAC Aerospace Switzerland. - Microsoft MCSE: Server Infrastructure (6 days) (20/7/2015 to 25/7/2015)

"Teachers, support and environment are excellent. However if you are going on an intensive course, ensure you ignore the advice of the salespeople and attain as much knowledge beforehand as possible!"
Daniel Fadil. - Microsoft MCSE: Server Infrastructure (6 days) (20/7/2015 to 25/7/2015)

"The course was well formatted to align with the exams. Labs and course material was very good."
Kalpesh Bharadwa. - Microsoft MCSE: Server Infrastructure (6 days) (20/7/2015 to 25/7/2015)

"The instructor was very knowledgeable and passionate about the subject. It did make a big different for such an intense and condensed course."
Kalpesh Bharadwa, Annodata Ltd. - Microsoft MCSE: Server Infrastructure (6 days) (20/7/2015 to 25/7/2015)

"Firebrand is a great all inclusive training option at speed with a very high quality of tuition. A home away from home. The knowledge and enthusiasm of the instructor helped with the intensive nature of the course."
Victoria Holt. - Microsoft MCSA: SQL Server (9 days) (11/7/2015 to 19/7/2015)

"I was apprehensive before attending the course, knowing that it would entail 9 long days of studying. After completing the course I was wrong, the studying is at a reasonable pace. There is time to complete labs. Everything is done to give you maximum efficient study time."
Jason Linham. - Microsoft MCSA: SQL Server (9 days) (11/7/2015 to 19/7/2015)

"Firebrand training is an experience like no other. It's compact, concise and very very intense but worth it. Doing this MCSA 2012 R2 I have gained knowledge of things I have never even heard of and I'll be returning to work with ideas that I feel we could implement. Firebrand training has the resources and facilities to provide very good teaching. You're catered for and looked after by the staff and tutors are there to answer any questions you may have in regards to their chosen field. If you want to learn fast then this is for you. "
Owain Southren, I-DASH. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (11/7/2015 to 19/7/2015)

"Training was intense with training methods that not only provide great knowledge and understanding of the course, but also, conditions the mind to think like a programmer. Great course."
D.R.. - Microsoft MTA Software Development Fundamentals (2 days) (13/7/2015 to 16/7/2015)

"I had a great training experience with Firebrand. It was an intense course but our training instructor was very thorough and ensured that everyone understood the content by explaining it from different perspectives. It was highly engaging and the end result was that the whole class passed the exams!"
Peter Nobleza, Capgemini. - Microsoft MTA Software Development Fundamentals (2 days) (13/7/2015 to 16/7/2015)

"Firebrand offer a perfect environment for learning, its distraction free and allows you to concentrate on your studies."
Stevey Jones. - Microsoft MTA Software Development Fundamentals (2 days) (13/7/2015 to 16/7/2015)

"Training was intense but worthwhile. I was expecting 12 hour days but they ended up being more like 14-15 hour days... The course should really have been 5 days long as opposed to 4 to relieve some of the stress (and be able to finish on time). The trainer, Daniel was professional and knowledgeable. Facilities were good and staff were friendly and helpful. I'd recommend Firebrand Training and hope to return soon."
Jed Waddington. - Microsoft MTA Software Development Fundamentals (2 days) (13/7/2015 to 16/7/2015)

"The course was excellent, would recommend this type of training. The courses are extremely intense, practically no free time to yourself but that is due to the accelerated learning method. Overall brilliant course, food, accommodation and support. "
Robert Pullan, Dixons Carphone. - Microsoft MTA Software Development Fundamentals (2 days) (13/7/2015 to 16/7/2015)

"Nice, friendly people, nice setting, little distraction. Good facilities, knowledgeable trainer. I learned a lot more than I thought I could in the duration."
Nicholas Brown, SmurfitKappa UK LTD. - Microsoft Dynamics NAV 2013 Developer (6 days) (29/6/2015 to 4/7/2015)

"A lot of hard work with at least 14 hour days but worth it when you can get 3 passes in 6 days which would usually take 3 weeks."
Martin Winkworth, Talley Group Ltd. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"Absolutely no IT industry experience but sat MTAPRO, passed and would now be confident enough to enter the industry. Also confirmed to myself, that I want to advance my IT Skills further."
Martyn Oxby, Lead Innovations Limited. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"At Firebrand I did the MTA, server, networking and security course. It was an intense week with a fantastic instructor who guided you throughout the course making sure you fully understood."
John Blofield, Iceland. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"The overall experience was good. Solid infrastructure and great instruction helped me to digest a lot of information in a very short period of time. "
Anonymous - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"Listen to your trainer and you will pass, their knowledge is so deep."
Nicholas Hicks, Sanctuary Personnel. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"A week where your world becomes IT."
Jim Walsh. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"It was an intensive course, stressful and exhausting week but have learned more about computing than I ever had in standard education or in my time work as an IT technician."
James Meyrick, Utilita. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"Great environment with an excellent atmosphere for learning."
Alan Lee, MOD - via QA. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"Good facilities , good trainer, prepare to work hard. "
Jack Terry, Utilita. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (15/6/2015 to 20/6/2015)

"Fantastic course, intense and in depth."
Danial McGreevy, fatface. - Microsoft Specialist: Programming in C# (4 days) (15/6/2015 to 18/6/2015)

"I have previously attended an apprenticeship with Firebrand Training 2 years ago and am very excited to be back here to start another apprenticeship. The instructor was very helpful and the training provided helped me learn a lot about the topic, within a short space of time."
Divinia Cousins, Sysdoc. - Microsoft Specialist: Programming in C# (4 days) (15/6/2015 to 18/6/2015)

"The courses are very dynamic and are adapted to the conversations within the classroom at the time, rather than following a fixed set in stone template. Its good to go off on tangents to help with particular issues people were facing."
D.D.. - Microsoft Specialist: Programming in C# (4 days) (15/6/2015 to 18/6/2015)

"Intensive training and good quality in subjects. Need to prepare for this course."
Gustaf Holmefjord, Ministry of Environment, Denmark. - Microsoft Specialist: Programming in C# (4 days) (15/6/2015 to 18/6/2015)

"The instructor talked for most of the 12 hour each days at Firebrand and provided us with lots of material and examples that did work. Course material was excellent. A lot of material to cover and was fun but hard work."
David Wheeler, Amazing IT Ltd. - Microsoft Specialist: Programming in C# (4 days) (15/6/2015 to 18/6/2015)

"Friendly knowledgeable staff and efficiently organised. "
C.K. - Microsoft Specialist: Programming in C# (4 days) (15/6/2015 to 18/6/2015)

"Thoroughly enjoyed my experience at Firebrand, the instructors are very good and would definitely be back for more!"
Grant Kirkby. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (6/6/2015 to 14/6/2015)

"Very intense, but the knowledge gained will prove invaluable."
Philip Bott, Care Monitoring 2000 Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (6/6/2015 to 14/6/2015)

"I approve this."
Szymon Kosecki. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (6/6/2015 to 14/6/2015)

"Came to complete requirements for MCSA and passed with flying colours."
Yusuf Ali, Getronics Unified Communications. - Microsoft MCSA: Office 365 (4 days) (8/6/2015 to 11/6/2015)

"The all inclusive package for training with accommodation means that you get to be close to your course and labs at any time that you need. The course content is delivered through a good fast pace over a long day - so make sure you don't have any distractions throughout the day including keeping your 'out of office' on! If you want to learn and certify all in one, I can't think of a better way to immerse yourself in the training and labs, then take the exam straight away. Thanks for looking after me and helping me learn rapidly... I'll be back for the next one!"
Gareth Swanson. - Microsoft MCSA: Office 365 (4 days) (8/6/2015 to 11/6/2015)

"Facilities are great, staff are great. Always a pleasure, and always well looked after."
Conra Murray, Nero Blanco IT Ltd. - Microsoft MCSA: Office 365 (4 days) (8/6/2015 to 11/6/2015)

"Second time with Firebrand. Great facilities and excellent tutors. You may work us to the point of death, but I know a hell of a lot more now than when I got here last weekend."
Derek West, Orchard House Computers. - Microsoft MCSA: Office 365 (4 days) (8/6/2015 to 11/6/2015)

"Very intensive course, instructor had very good technical knowledge of the subject...would recommend Firebrand Training."
M.N. - Microsoft MCSA: Office 365 (4 days) (8/6/2015 to 11/6/2015)

"Great environment and excellent teaching. Best way to get certified fast and understand what you actually got certified for."
Serge Kerremans, Kerremans IT Solutions. - Microsoft MCSA: Office 365 (4 days) (8/6/2015 to 11/6/2015)

"Great course and an excellent instructor. Great to be focused clearly on the task in hand with little distraction."
B.T, Historic Scotland. - Microsoft MCSA: Office 365 (4 days) (8/6/2015 to 11/6/2015)

"The days are long, and the course content is intense, but it keeps you focused and is a great way to learn."
Michael Scott. - Microsoft Dynamics Sure Step 2012 (2 days) (28/5/2015 to 29/5/2015)

"Good instruction, good environment."
Anonymous - Microsoft Dynamics Sure Step 2012 (2 days) (28/5/2015 to 29/5/2015)

"Arrangements for the session were very well planned. "
S.B. - Microsoft Dynamics Sure Step 2012 (2 days) (28/5/2015 to 29/5/2015)

"Excellent course, covered a lot of material in the two days."
R.S, TSG. - Microsoft Dynamics Sure Step 2012 (2 days) (28/5/2015 to 29/5/2015)

"Great course, huge amount of information covered. Trainer had excellent knowledge of the subject and provided well structured material."
A.A, Altius. - Microsoft MCSD: Web Applications (9 days) (11/5/2015 to 19/5/2015)

"The training Firebrand has provided is intense, but totally worth it! The expert knowledge from friendly trainers and welcoming environment has made learning difficult topics and taking exams far easier than they would otherwise be."
S.W. - Microsoft MCSD: Web Applications (9 days) (11/5/2015 to 19/5/2015)

"A lot of very useful and practical information. The instructor was concerned with real life scenarios and also gave me the solution to a particular business requirement. His course materials were excellent and WCF/WebAPI was particularly well covered through a practical example. However, be very well prepared before the course as it is an exam preparation course rather than a training course."
Michael Macneil, Elfab. - Microsoft MCSD: Web Applications (9 days) (11/5/2015 to 19/5/2015)

Be amongst the first to master the exciting new features in Microsoft Dynamics CRM 2015 on this accelerated eight day course.

You’ll be introduced to Dynamics CRM 2015 and learn how to implement enhanced business rules, tailored pricelists and better security. Plus, take advantage of CRM 2015's brand new search functionality.

On this Microsoft Dynamics CRM 2015 course you’ll focus on Microsoft CRM server, E-mail Router and Dynamics CRM for Office Outlook. You’ll also gain an understanding of the following Dynamics CRM 2015 topics:

  • Report extensions
  • High Availability options
  • Multi server deployment
  • Lead management

Upgrading?

As well as learning the techniques needed to deploy, install and administer Microsoft Dynamics CRM 2015, you’ll also learn how to upgrade from previous Dynamics versions to CRM 2015.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Module 1

  • System requirements and required technologies
  • Installing Dynamics CRM Server 2015
  • Dynamics CRM Report Extensions
  • Manage Microsoft Dynamics CRM with Deployment Manager
  • Upgrading to Dynamics CRM 2015
  • Internet Facing Deployment
  • High Availability Options

Module 2

  • Administering Microsoft Dynamics CRM Online
  • Setting up Dynamics CRM Online
  • Managing Microsoft Dynamics CRM Instances
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Email Management
  • Maintenance and Troubleshooting

Module 3

  • Multi-Server Deployment
  • Advanced Office 365 Management of Dynamics CRM

Module 4

  • Application Overview
  • What’s New in CRM 2015
  • Working with Dynamics CRM Applications
  • Working with Dynamics CRM Records
  • Working with Dynamics CRM Data
  • Processes

Module 5

  • Customer Service Scenarios
  • Case Management
  • Knowledge Base
  • Queue Management
  • Entitlements
  • Service Scheduling Scenarios

Module 6

  • Introduction to Sales Management
  • Lead Management
  • Working with Opportunity Records
  • Working with the Product Catalog
  • Sales Order Processing
  • Sales and Marketing

Module 7

  • Goal Management
  • Analysis and Reporting

Module 8

  • Introduction to Customizing Microsoft Dynamics CRM 2015
  • Building Security Model
  • Customising Entities
  • Customising Fields
  • Managing Relationships
  • Customising forms
  • Business Rules
  • Customising Views
  • Charts and Dashboards
  • Field Security, Access teams and auditing
  • Business Process Flows

Read more ...

Interested? See prices or call 080 80 800 888

You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-708 Microsoft Dynamics CRM Installation
  • MB2-704 Microsoft Dynamics CRM Application
  • MB2-707 Microsoft Dynamics CRM Customization and Configuration

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, CISA, CISM, CGEIT, CRISC and CISSP CBK Review
  • *** On site testing is not included in our PMI, CISA, CISM, CGEIT, CRISC, CSX Practitioner or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand recommend you have:

  • A working knowledge of Microsoft Dynamics CRM 2013 and/or 2015
  • Experience in:
    • Microsoft Windows Server
    • Active Directory
    • Internet Information Services (IIS)
    • Microsoft Exchange
    • Microsoft SQL Server
    • Microsoft Outlook
    • Office 365
    • Powershell
  • A basic understanding of Microsoft SQL Server and relational database functionality.
  • Some experience using Windows applications.
  • Knowledge of basic customer service concepts and practices.
  • Basic knowledge of Microsoft Dynamics CRM record types is preferred.
  • Awareness of basic sales and marketing roles in a business.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888