Microsoft Dynamics CRM 2015 - Only 8 Days

Seven reasons why you should sit your Dynamics CRM 2015 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You’ll get Dynamics CRM 2015 trained and certified in just 8 days. Firebrand is your fastest way to learn, with 54,232 students saving more than one million hours since 2001
  2. Your Dynamics CRM 2015 course is all-inclusive. One price covers all course materials, exams, accommodation and meals - so you can focus on learning
  3. Pass Dynamics CRM 2015 first time or train again for free. Accelerated Learning puts you in the best possible position to pass first time. In the unlikely event that you don’t, you're covered by the Certification Guarantee
  4. Learn everything you need to know about Dynamics CRM 2015. Traditional training days run from 9am to 5pm. With Firebrand you’ll get at least 12 hours a day of quality learning time
  5. Learn Dynamics CRM 2015 the way you want to. We all have different learning styles. Your expert instructor will combine visual, auditory and tactile methods, so you learn faster and more easily
  6. Study Dynamics CRM 2015 with the best. We've won the Learning and Performance Institute’s "Training Company of the Year" three times and are in the Top 20 IT Training Companies in the World
  7. Experience how to use Dynamics CRM 2015 at work. Your course includes practical exercises that will help you apply your new skills back in the workplace.

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

When do you want to sit your accelerated course?




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Here's the Firebrand Training review section. Since 2001 we've trained exactly 54,232 students and asked them all to review our Accelerated Learning. Currently, 96.38% have said Firebrand exceeded their expectations:

"Long days and a lot to take in. Needs serious commitment."
Keith Harris, Self Employed. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Great course that will definitely make a positive impact on our planned deployment of Microsoft Dynamics 2015. The instructor was very knowledgeable and could give multiple real world examples, scenarios and advice. Would advise this course to anyone currently using Dynamics or planning a deployment. Get ready for some long hours, but its worth it!"
Jan Posthumus, HCA International. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Once again a great, in-depth learning experience. "
Wayne Iles, Bauer Media. - Microsoft Dynamics CRM 2015 (8 days) (10/5/2015 to 17/5/2015)

"Learned extremely much in short time"
Anonymous - Microsoft Dynamics CRM 2015 (8 days) (12/4/2015 to 19/4/2015)

"Great course, huge amount of information covered. Trainer had excellent knowledge of the subject and provided well structured material."
A.A, Altius. - Microsoft MCSD: Web Applications (9 days) (11/5/2015 to 19/5/2015)

"The training Firebrand has provided is intense, but totally worth it! The expert knowledge from friendly trainers and welcoming environment has made learning difficult topics and taking exams far easier than they would otherwise be."
S.W. - Microsoft MCSD: Web Applications (9 days) (11/5/2015 to 19/5/2015)

"A lot of very useful and practical information. The instructor was concerned with real life scenarios and also gave me the solution to a particular business requirement. His course materials were excellent and WCF/WebAPI was particularly well covered through a practical example. However, be very well prepared before the course as it is an exam preparation course rather than a training course."
Michael Macneil, Elfab. - Microsoft MCSD: Web Applications (9 days) (11/5/2015 to 19/5/2015)

"I've learnt a huge amount from the course. The instructor was lively and engaging, helping you to learn as much as possible."
Anonymous - Microsoft MCSA: SQL Server (9 days) (9/5/2015 to 17/5/2015)

"If you come here wanting to pass your exams you wont be disappointed. Don't expect much sleep though!"
David McMahon, Ridgian. - Microsoft MCSA: SQL Server (9 days) (9/5/2015 to 17/5/2015)

"I found Firebrand's training highly useful. Unlike other courses, I considered it gave more than a high level overview of the subject matter, it also benefited from the trainers extensive experience and advice on real life application."
Henry Lamborn, Intercity Telecom. - Microsoft Dynamics CRM 2013 Online (6 days) (11/5/2015 to 16/5/2015)

"I have had a great time, the instructor is a great trainer. I feel I have come away learning so much more. I just would of wished I had a better knowledge before coming for the course. "
Michaela Askey, Flexsolve. - Microsoft Dynamics CRM Online 2015 (7 days) (11/5/2015 to 17/5/2015)

"The trainers here are very accommodating. This is my second time and I would come back again. Pass or fail, the knowledge is invaluable."
Anonymous - Microsoft MCSD: Web Applications (9 days) (11/5/2015 to 19/5/2015)

"Great facilities, accommodation more than suitable when you consider how much time you actually spend in it! Fantastic trainer and a very enjoyable week even with the very, very long days."
Lee Carrick. - Microsoft MCSE: SharePoint 2013 (6 days) (11/5/2015 to 16/5/2015)

"Intensive, focused, informative. Extremely interesting week spent studying with a subject matter expert in an environment completely focused on the learning experience."
Craig March. - Microsoft MCSE: SharePoint 2013 (6 days) (11/5/2015 to 16/5/2015)

"Great course. Could have done with physical material as an option."
Michael Paterson, William Grant & Sons ltd. - Microsoft MCSE: SharePoint 2013 (6 days) (11/5/2015 to 16/5/2015)

"If you can keep up, then its rewarding!"
S.A. - Microsoft MCSD: Web Applications (9 days) (11/5/2015 to 19/5/2015)

"I attended Firebrand Training Center in Wyboston Lakes twice and on both occasions found the experience very rewarding. The environment is very conducive to concentrating on the material and learning the course. The hours are long and the material is covered quickly so you need a basic understanding of the topic beforehand. The labs are very good for putting into practice what you have learned. I would of liked a bit more time at night for self study and go over any areas I wasnt sure about. Overall the experience was good and the instructor really knows the material. "
Mark Kivlehan, Creditfix. - Microsoft MCSE: Server Infrastructure (6 days) (27/4/2015 to 2/5/2015)

"It was certainly an experience, great facility and brilliant staff. Be prepared for long days and nights studying hard whilst on a Firebrand course. As they say work hard, play hard. I would highly recommend a Firebrand course anytime."
Jason Rogers. - Microsoft MCTS System Center 2012 Configuration Manager (4 days) (5/5/2015 to 8/5/2015)

"Training centre and facilities were great."
Anonymous - Microsoft MCTS System Center 2012 Configuration Manager (4 days) (5/5/2015 to 8/5/2015)

"Intense but focused."
Viv Danks. - Microsoft MCTS System Center 2012 Configuration Manager (4 days) (5/5/2015 to 8/5/2015)

"The full immersion method works! Great training and content delivery."
A.C. - Microsoft MCSE: Server Infrastructure (6 days) (27/4/2015 to 2/5/2015)

"Firebrand training gives you the knowledge to not only pass exams but to give you the confidence to begin designing and implementing solutions in the real world."
David Willimas. - Microsoft MCSE: Communication (Lync Server) (6 days) (27/4/2015 to 2/5/2015)

"Intense training to get quick results."
Anonymous - Microsoft Dynamics AX 2012 R3 Financials (5 days) (27/4/2015 to 1/5/2015)

"Good facility, nice accommodation, great teacher."
Anonymous - Microsoft Dynamics AX 2012 R3 Financials (5 days) (27/4/2015 to 1/5/2015)

"It was hard, but worth the struggle..."
Michael Leschly, Daxiomatix ApS. - Microsoft Dynamics AX 2012 R3 Financials (5 days) (27/4/2015 to 1/5/2015)

"If you are willing to work hard and do long hours, then I would highly recommend Firebrand. Dont underestimate the amount of work you need to put in though, or the pace of the course. Pass-rates are low as the exams are still tough (or certainly the MCSA is). You cant expect to turn up and pass, you have to work your socks off and study day and night! If you do all that, then you can walk away with a certification within the course duration!"
Paul Seamark, Inq Ltd.. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (18/4/2015 to 26/4/2015)

"Although it is an intense workload and you get very fatigued it is still the best fast track option in my opinion. Spending one business week away from work rather than 3 would be beneficial for most people (their companies mostly)."
S.C, Chelsea FC. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (18/4/2015 to 26/4/2015)

"I would highly recommend Firebrand Training to anyone who is serious about further advancing their knowledge or becoming certified in a particular field. The instructors know the product inside out and can teach it in their own style which keeps you engaged throughout the long days. They also have a good understand of the vendors' exam questions and how to interpret them into the theory you have been taught - this was a huge help for me."
Dean Greer, Kainos Software. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (18/4/2015 to 26/4/2015)

"Well structured course, plenty of time to study. Pass rate is very high. Had a fun but educational time."
Jake Breakwell, Pro Drive IT. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (7/4/2015 to 12/4/2015)

"Good training environment with excellent support. Instructors have a wide range of knowledge and all on site staff are friendly and helpful. Course content is good and provides you with all the knowledge required to sit the exams."
David Taylor, AA Projects Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (3/4/2015 to 11/4/2015)

"The course leader was fantastic- knew lots of stuff and taught and explained the content really well. Always happy to explain further or spend time after the course day had finished. The course is quite pacey with long days - not to be underestimated..."
G.H. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (3/4/2015 to 11/4/2015)

"Very intensive course packed full of in-depth information, squeezed in to 9 days and the possibility of a MCSA! Working knowledge of 2012 is a MUST!"
M.H, Roundway Computer Services Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (3/4/2015 to 11/4/2015)

"Excellent place with good staff."
Lahiya Mubarak Al Maqbali. - Microsoft Specialist: Server Virtualization with Windows Server Hyper-V and System Center (4 days) (30/3/2015 to 2/4/2015)

"The instructor was very knowledgeable, personable and professional. The facilities at Firebrand are excellent and all the staff are courteous and professional. "
Anonymous - Microsoft MCSD: Web Applications (9 days) (23/3/2015 to 31/3/2015)

"Firebrand facilities are very good. All trainers and staff are very professional and helpful."
Andy Holloway, Solidsoft-Reply. - Microsoft MCSD: Web Applications (9 days) (23/3/2015 to 31/3/2015)

"Training was very good and the trainer was very knowledgeable."
John Morganti, Gladstone MRM. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (21/3/2015 to 29/3/2015)

"I've never worked as hard in my life, but its worth it! Top class facility."
Kevin Green, Indigo. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (21/3/2015 to 29/3/2015)

"This was a great way to cover a large amount of training in a relatively short time, although very intense. Just what was expected."
Paul Ison, Alex Reid Ltd. - Microsoft Dynamics NAV 2013 Developer (6 days) (23/3/2015 to 28/3/2015)

"Intense, time-consuming & stressful - but worth it in the end! Very fast paced - so dont expect to learn EVERYTHING on the course - best to study well and prepare before coming. "
Ester Agun, CELERITY INFORMATION SERVICES. - Microsoft MCSA: SQL Server (9 days) (21/3/2015 to 29/3/2015)

"Over the past 9 days I have gone from a basic understanding of Windows Server 2012 R2, to understanding a large number of the complex underlying elements and features that I never knew existed. Thanks to the level of knowledge and accessibility of our trainer outside of the course hours, I was able to get the attentiveness that I needed to understand these areas as well as I possibly could. "
Daniel Horton, Parker Software. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (21/3/2015 to 29/3/2015)

"Intense content delivery, but great learning experience and knowledge exchange with people from various backgrounds!"
C.S. - Microsoft MCSA: SQL Server (9 days) (21/3/2015 to 29/3/2015)

"I believe everyone has their own geeky section that they really enjoy within IT. The times that I have been to Firebrand the instructors have fit this mould with the relevant courses I have been on. Their enthusiasm for the content being studied helps with the 9 days immensely. Although a tough experience, when you get back to your place of work it is pleasantly surprising how much you have learnt whilst on the course. I will however not miss the lack of sleep!"
Steven Parkinson, Equiniti ICS. - Microsoft MCSA: SQL Server (9 days) (21/3/2015 to 29/3/2015)

"The atmosphere is idea for learning. Operational staff are pleasantly supportive. "
Jim Otieno, Solution Architect. - Microsoft MCSA: SQL Server (9 days) (21/3/2015 to 29/3/2015)

"The experience was good and I feel I have learnt a lot from the course. "
Riki Abbott, HM Forces. - Microsoft MCSA: SQL Server (9 days) (21/3/2015 to 29/3/2015)

"Knowledgeable instructor, excellent facilities, a very worthwhile course."
Allan Prest, MOD. - Microsoft MCSA: SQL Server (9 days) (21/3/2015 to 29/3/2015)

"The course was very in-depth. The facilities were excellent and the instructor was very knowledgeable in his field of expertise."
James Turner, Profab Access LTD. - Microsoft Specialist: Programming in HTML5 with JavaScript and CSS3 (3 days) (23/3/2015 to 25/3/2015)

"I believe Firebrand provide excellent training with in-depth knowledge, flexible timing and prepare you for the exam."
Rauf Hussain, Selco. - Microsoft Dynamics NAV 2013 Installation and Configuration (2 days) (12/3/2015 to 13/3/2015)

"Everything is well organised, thought through and is geared to make the training as effective as possible. Courses are intense, but you have every opportunity to study including: labs open for long hours and the instructor available all day long."
Neil Price, Selco. - Microsoft Dynamics NAV 2013 Installation and Configuration (2 days) (12/3/2015 to 13/3/2015)

"Comprehensive, complete and thorough training by people who know what they are doing."
Wendell Grosvenor, HSO. - Microsoft Dynamics AX 2012 Manufacturing, Production & Logistics (6 days) (9/3/2015 to 14/3/2015)

"Simply a great way to learn."
Niall Kynoch, N/A. - Microsoft MCSE: Business Intelligence (SQL Server) (6 days) (2/3/2015 to 7/3/2015)

Be amongst the first to master the exciting new features in Microsoft Dynamics CRM 2015 on this accelerated eight day course.

You’ll be introduced to Dynamics CRM 2015 and learn how to implement enhanced business rules, tailored pricelists and better security. Plus, take advantage of CRM 2015's brand new search functionality.

On this Microsoft Dynamics CRM 2015 course you’ll focus on Microsoft CRM server, E-mail Router and Dynamics CRM for Office Outlook. You’ll also gain an understanding of the following Dynamics CRM 2015 topics:

  • Report extensions
  • High Availability options
  • Multi server deployment
  • Lead management


As well as learning the techniques needed to deploy, install and administer Microsoft Dynamics CRM 2015, you’ll also learn how to upgrade from previous Dynamics versions to CRM 2015.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Module 1

  • System requirements and required technologies
  • Installing Dynamics CRM Server 2015
  • Dynamics CRM Report Extensions
  • Manage Microsoft Dynamics CRM with Deployment Manager
  • Upgrading to Dynamics CRM 2015
  • Internet Facing Deployment
  • High Availability Options

Module 2

  • Administering Microsoft Dynamics CRM Online
  • Setting up Dynamics CRM Online
  • Managing Microsoft Dynamics CRM Instances
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • Email Management
  • Maintenance and Troubleshooting

Module 3

  • Multi-Server Deployment
  • Advanced Office 365 Management of Dynamics CRM

Module 4

  • Application Overview
  • What’s New in CRM 2015
  • Working with Dynamics CRM Applications
  • Working with Dynamics CRM Records
  • Working with Dynamics CRM Data
  • Processes

Module 5

  • Customer Service Scenarios
  • Case Management
  • Knowledge Base
  • Queue Management
  • Entitlements
  • Service Scheduling Scenarios

Module 6

  • Introduction to Sales Management
  • Lead Management
  • Working with Opportunity Records
  • Working with the Product Catalog
  • Sales Order Processing
  • Sales and Marketing

Module 7

  • Goal Management
  • Analysis and Reporting

Module 8

  • Introduction to Customizing Microsoft Dynamics CRM 2015
  • Building Security Model
  • Customising Entities
  • Customising Fields
  • Managing Relationships
  • Customising forms
  • Business Rules
  • Customising Views
  • Charts and Dashboards
  • Field Security, Access teams and auditing
  • Business Process Flows

Read more ...

Interested? See prices or call 080 80 800 888

Microsoft Second Shot
Our certification guarantee just got better. In the unlikely event that you fail a Microsoft exam, you can sit it again for free. Act fast, because this offer doesn’t last for long: all exams (including the second shot) need to be taken by 31 May 2015. You have 30 days from the date of the failed exam to schedule a retake.
Contact us for more details

You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-708 Microsoft Dynamics CRM Installation
  • MB2-704 Microsoft Dynamics CRM Application
  • MB2-707 Microsoft Dynamics CRM Customization and Configuration

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, CISA, CISM, CGEIT, CRISC and CISSP CBK Review
  • *** On site testing is not included in our PMI, CISA, CISM, CGEIT, CRISC or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand recommend you have:

  • A working knowledge of Microsoft Dynamics CRM 2013 and/or 2015
  • Experience in:
    • Microsoft Windows Server
    • Active Directory
    • Internet Information Services (IIS)
    • Microsoft Exchange
    • Microsoft SQL Server
    • Microsoft Outlook
    • Office 365
    • Powershell
  • A basic understanding of Microsoft SQL Server and relational database functionality.
  • Some experience using Windows applications.
  • Knowledge of basic customer service concepts and practices.
  • Basic knowledge of Microsoft Dynamics CRM record types is preferred.
  • Awareness of basic sales and marketing roles in a business.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888