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Microsoft Dynamics CRM 4.0 Training
A Firebrand Training
8
Day Course
Microsoft Dynamics CRM 4.0 Training - Overview
The Microsoft Dynamics CRM 4.0 Certification enables professionals to maximise the functional use of the latest version of the Dynamics CRM business solution. With the Microsoft Dynamics CRM Certification, you can easily distinguish yourself as an expert in CRM 4.0. After completing our course at Firebrand Training, you'll have more than just your certification. You'll have the academic, strategic and hands-on experience you need to successfully implement and manage the latest Dynamics CRM management system.
The goal of our 8 day accelerated Microsoft Dynamics CRM 4.0 Certification course is to provide IT professionals with the knowledge and skills necessary to install, configure and administer Microsoft Dynamics CRM 4.0. This is an accelerated, fully immersed course, designed upon the job-related tasks of company environments.
Microsoft Dynamics CRM 4.0 Training - Benefits
So what makes our Microsoft Dynamics CRM 4.0 training solution so compelling? The following short list highlights features which make a compelling case to upgrade your knowledge.
What are the benefits of certification?
Individuals
- Overwhelmingly, individuals with Microsoft certifications have an advanced level of knowledge, expertise and skill, and command more professional credibility
- Individual students may receive college credits to utilise tuition reimbursement programs for their IT training or to complete college coursework
Human Resources
- Employer-funded training and certification programs are a key to retaining skilled staff. Career development and advancement opportunities are shown to significantly reduce rates of employee turnover
- Certification Training Programs provide benchmarks for hiring and promotion decisions by accurately assessing technical skills
- For certification training programs maximise educational investments through immediate validation of skills
- For HR managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity
Microsoft certification affords special membership benefits:
- Technical information, product information and exclusive discounts on products and services through a secured section of the Microsoft website
- Microsoft logos and certificate for your personal promotion to clients or potential employers
- Invitations to Microsoft conferences and other educational opportunities
- Access to the secure Microsoft Certified Professional Magazine Online website
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
Firebrand Training provides instruction to meet every learning need, including
- Intensive group instruction
- One-on-one instruction attention
- Hands-on labs
- Lab partner and group exercises
- Question and answer drills
- Independent study
This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.
Microsoft Dynamics CRM 4.0 Training - Curriculum
- Delegates arrive
- Orientation
- Introduction
- Agenda for the week and review of pre-reading
- CRM 4.0 Applications chapter 1
- CRM 4.0 Installation & Deployment chapters 1-3
- Training - CRM 4.0 Installation & Deployment chapters 4-8
- Training - CRM 4.0 Customisation & Configuration chapters 1-3
- Training - CRM 3.0 Installation and Customisation - Differences between 3.0 and 4.0
- Exam 30-633: Installation and Deployment for Microsoft Dynamics CRM 4.0
- Training CRM 4.0 Applications chapters 2-5
- Training CRM 4.0 Applications (Sales) chapters 6-11
- Training CRM 4.0 Applications (Marketing) chapters 12-14
- Training CRM 4.0 Applications (Service Management) chapters 15-19
- CRM 4.0 Applications (Service Scheduling) chapters 20-22
- Exam 30-632: Applications for Microsoft Dynamics CRM 4.0
- Training CRM 4.0 Customisation & Configuration. Chapters 4-7
- Self study workshops (CRM 4.0 Customisation chapter 8)
- Training CRM 4.0 Customisation & Configuration. Chapters 9-11
- Training CRM 3.0 Customisation. Chapters 4-7
- Case Study: Scenario. Diagnostic. Plan and Estimate
- Case Study: Case 1-7
- Case Study: Configuration and Customisation
- Training CRM 3.0 Customisation - Differences between 3.0 and 4.0
- Exam: 30-631: Customization and Configuration for Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 4.0 Training - Exam Track
Microsoft Dynamics CRM certified candidates are required to pass the following exams:
- 30-631: Customisation and Configuration for Microsoft Dynamics CRM 4.0
- 30-632: Applications for Microsoft Dynamics CRM 4.0
- 30-633: Installation and Deployment for Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 4.0 Training - What's Included
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our Certification Programs includes
- Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
- Comprehensive Study Materials, Program Courseware and Self-Testing Software
- Fully instructor-led program with 24 hour lab access
- Examination vouchers *
- On site testing **
- All Meals; Unlimited Beverages, Snacks and Tea/Coffee
- Transportation to/from designated local railway stations
- Examination Passing Policy
Please note
- * Exam vouchers for our (ISC)2 certifications need to be purchased directly from (ISC)2
- ** On site testing is not included in our ISACA, or ITIL Managers and Revision Certifications
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Examination Passing Policy
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
Microsoft Dynamics CRM 4.0 Training - Prerequisites
Students who are successful in accelerated Dynamics CRM 4.0 certification training may possess:
- Basic knowledge of the Microsoft Windows operating system
- Good Working knowledge of Microsoft Office
- Working knowledge Business Management
Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.
Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
Dynamics CRM 4.0 Training Testimonials
"The staff were friendly and helpful. The food was very good. The days were very long but worth it."
Adrian Johnson, Trinity Expert Systems.
Microsoft Dynamics CRM 4.0 (8 Days) (20/8/2007 to 25/8/2007)
"Perfect! The idea of providing all the facilities you need, allowing you to focus on the business at hand, which is to cram in a load of knowledge is as short a time as possible.
They couldnt have done it better."
Tito Golder, imriel Ltd..
Microsoft Dynamics CRM 4.0 (8 Days) (3/9/2007 to 8/9/2007)
"As a person newly involved in Microsoft certification I would highly recommend Firebrand*. With their help I achieved my objectives with minimal disruption to my work and in a very cost effective way> thank you!!!"
Bretton Jones, Myself.
Microsoft Dynamics CRM 4.0 (8 Days) (12/3/2007 to 17/3/2007)
"Firebrand* provided a very comfortable immersed experience, unique to anything I had participated in before. The trainer was superb with an obvious love for the topic area and masses of real world experience. The course content was applicable to passing the exams as well as focusing on the his experiences with the product.
Although it was a very challenging experience, I found it well worth the effort and would definitely consider another Firebrand* course in the future.
"
Barry Booth, Instalec.
Microsoft Dynamics CRM 4.0 (8 Days) (12/3/2007 to 17/3/2007)
"This was my first attempt at total emmersion training and it worked a charm. If like me you are distracted by the day to day operations of your job this is the only way to get qualified."
Mark Wright, Piran Technologies.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"The Heythrop Park facility is friendly and inviting, the staff are genial and the food is exceptional. I was really happy with my training. My trainer went to great lengths to accommodate us, being both astute and good fun. "
JM, 2b.Net Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)
"Hard work and long hours but rewarding."
Microsoft, Microsoft.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"Hard work and long days but actually very enjoyable (no, really!).
The experience was made even better by the great location, Hethrop Park, and the fantastic food. Also a 24/7 supply of coffee doesnt go amiss either.
Oh yes, and despite my inexperience I passed all 3 exams. So thanks to everyone involved, especially the tutor. Would I go back? Absolutely!"
Keith Webley, Morse Group Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (20/8/2007 to 25/8/2007)
"Excellent facilities - hard work but ultimately rewarding - Food was consistently very good!"
Tristan Newton, Just Retirement.
Microsoft Dynamics CRM Developer (5 Days) (4/6/2007 to 8/6/2007)
"Well... put it this way, I leave more tired than I have ever been before. I also leave with a lot of knowledge of CRM. Do not think for one minute this is a walk in the park. It is not! You work very long hours and when you finsh class you have to work on your own if you stand a chance of keeping up the pace. Glad I did it but need a long break before I try anything like this again. Go on a diet before you come here as the food is so so so good you will just keep on eating."
JHR, ICS Computing Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (27/1/2008 to 3/2/2008)
"Firebrand* provided a very comfortable immersed experience, unique to anything I had participated in before. The trainer was superb with an obvious love for the topic area and masses of real world experience. The course content was applicable to passing the exams as well as focusing on the his experiences with the product.
Although it was a very challenging experience, I found it well worth the effort and would definitely consider another Firebrand* course in the future.
"
Barry Booth, Instalec.
Microsoft Dynamics CRM 4.0 (8 Days) (12/3/2007 to 17/3/2007)
"The MS CRM training at Firebrand* was undoubtably the best residential course I have attended. With its excellent facilities, the staff & trainers made this a proper learning environment."
James Fiennes, DocuTrain UK Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (9/10/2006 to 14/10/2006)
"Hard work and long hours but rewarding."
Microsoft, Microsoft.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"I have enjoyed the stay both in terms of educational experience and facilities."
KN, Touchstone Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)
"Firebrand* raises the bar of an IT Training environment!"
Daniel Goddard, Consult CRM.
Microsoft Dynamics CRM 4.0 (8 Days) (12/3/2007 to 17/3/2007)
"This was my first attempt at total emmersion training and it worked a charm. If like me you are distracted by the day to day operations of your job this is the only way to get qualified."
Mark Wright, Piran Technologies.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"A very positive experience all round. Firebrand* is undoubtedly the best way to train in todays society when you just don't have the time to for several week long courses, but you still want an instructor led learning experience."
Colin Selfridge, NVT Group.
Microsoft Dynamics CRM 4.0 (8 Days) (12/3/2007 to 17/3/2007)
"Excellent facilities - hard work but ultimately rewarding - Food was consistently very good!"
Tristan Newton, Just Retirement.
Microsoft Dynamics CRM Developer (5 Days) (4/6/2007 to 8/6/2007)
"The environment promotes learning in a unique way. There are no distractions to take you away from the focus of your learning goals. The computer facilities are first rate and the atmosphere is really relaxing."
Stuart Snaith, Abbey Well natural Mineral Water.
Microsoft Dynamics CRM Developer (5 Days) (21/1/2008 to 25/1/2008)
"My second time was even better. I learned what I need to learn without a doubt in a very adequate environment."
Can Dogancan, TURCom Technology.
Microsoft Dynamics CRM Developer (5 Days) (4/6/2007 to 8/6/2007)
"A very intensive course mixing practical with theoretical training"
R.A., Information Systems Associates.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"A very intensive course mixing practical with theoretical training"
R.A., Information Systems Associates.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"I have enjoyed the stay both in terms of educational experience and facilities."
KN, Touchstone Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)
"If you want to eat great food..
you want to drink strange water..
if you want to learn real world experience of a MS product in less time... this is the best place!
"
Roberto Nocera, Avanade.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)
"Firebrand provided me with a swift and easy way to cram for and PASS my exams within a minimal amount of time and leaving me extremely confident when applying it to the workplace."
Jonny Nachman, BKL Technology.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)
"Excellent facilities - hard work but ultimately rewarding - Food was consistently very good!"
Tristan Newton, Just Retirement.
Microsoft Dynamics CRM Developer (5 Days) (4/6/2007 to 8/6/2007)
"This was my first attempt at total emmersion training and it worked a charm. If like me you are distracted by the day to day operations of your job this is the only way to get qualified."
Mark Wright, Piran Technologies.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)
"Firebrand* provided a very comfortable immersed experience, unique to anything I had participated in before. The trainer was superb with an obvious love for the topic area and masses of real world experience. The course content was applicable to passing the exams as well as focusing on the his experiences with the product.
Although it was a very challenging experience, I found it well worth the effort and would definitely consider another Firebrand* course in the future.
"
Barry Booth, Instalec.
Microsoft Dynamics CRM 4.0 (8 Days) (12/3/2007 to 17/3/2007)
"I have enjoyed the stay both in terms of educational experience and facilities."
KN, Touchstone Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)
"My second time was even better. I learned what I need to learn without a doubt in a very adequate environment."
Can Dogancan, TURCom Technology.
Microsoft Dynamics CRM Developer (5 Days) (4/6/2007 to 8/6/2007)
Dynamics CRM 4.0 Training Course Dates
Start |
End |
Availability |
Register |
|---|---|---|---|
20/7/2008 |
27/7/2008 |
Finished |
|
7/9/2008 |
14/9/2008 |
Waitlist |
|
21/9/2008 |
28/9/2008 |
Seats open |
|
2/11/2008 |
9/11/2008 |
Seats open |
Related Microsoft Dynamics CRM 4.0 Training resources
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