Microsoft Dynamics CRM 4.0 Training

Microsoft Dynamics CRM 4.0 Training - Overview

The Microsoft Dynamics CRM 4.0 Certification enables professionals to maximise the functional use of the latest version of the Dynamics CRM business solution. With the Microsoft Dynamics CRM Certification, you can easily distinguish yourself as an expert in CRM 4.0. After completing our course at Firebrand Training, you'll have more than just your certification. You'll have the academic, strategic and hands-on experience you need to successfully implement and manage the latest Dynamics CRM management system.

The goal of our 8 day accelerated Microsoft Dynamics CRM 4.0 Certification course is to provide IT professionals with the knowledge and skills necessary to install, configure and administer Microsoft Dynamics CRM 4.0. This is an accelerated, fully immersed course, designed upon the job-related tasks of company environments.

Microsoft Dynamics CRM 4.0 Training - Benefits

So what makes our Microsoft Dynamics CRM 4.0 training solution so compelling? The following short list highlights features which make a compelling case to upgrade your knowledge.

What are the benefits of certification?

Individuals

Overwhelmingly, individuals with Microsoft certifications have an advanced level of knowledge, expertise and skill, and command more professional credibility
Individual students may receive college credits to utilise tuition reimbursement programs for their IT training or to complete college coursework

Human Resources

Employer-funded training and certification programs are a key to retaining skilled staff. Career development and advancement opportunities are shown to significantly reduce rates of employee turnover
Certification Training Programs provide benchmarks for hiring and promotion decisions by accurately assessing technical skills
For certification training programs maximise educational investments through immediate validation of skills
For HR managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity

Microsoft certification affords special membership benefits:

Technical information, product information and exclusive discounts on products and services through a secured section of the Microsoft website
Microsoft logos and certificate for your personal promotion to clients or potential employers
Invitations to Microsoft conferences and other educational opportunities
Access to the secure Microsoft Certified Professional Magazine Online website

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need, including

Intensive group instruction
One-on-one instruction attention
Hands-on labs
Lab partner and group exercises
Question and answer drills
Independent study

This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.

Microsoft Dynamics CRM 4.0 Training - Curriculum

Delegates arrive
Orientation
Introduction
Agenda for the week and review of pre-reading
CRM 4.0 Applications chapter 1
CRM 4.0 Installation & Deployment chapters 1-3
Training - CRM 4.0 Installation & Deployment chapters 4-8
Training - CRM 4.0 Customisation & Configuration chapters 1-3
Training - CRM 3.0 Installation and Customisation - Differences between 3.0 and 4.0
Exam 30-633: Installation and Deployment for Microsoft Dynamics CRM 4.0
Training CRM 4.0 Applications chapters 2-5
Training CRM 4.0 Applications (Sales) chapters 6-11
Training CRM 4.0 Applications (Marketing) chapters 12-14
Training CRM 4.0 Applications (Service Management) chapters 15-19
CRM 4.0 Applications (Service Scheduling) chapters 20-22
Exam 30-632: Applications for Microsoft Dynamics CRM 4.0
Training CRM 4.0 Customisation & Configuration. Chapters 4-7
Self study workshops (CRM 4.0 Customisation chapter 8)
Training CRM 4.0 Customisation & Configuration. Chapters 9-11
Training CRM 3.0 Customisation. Chapters 4-7
Case Study: Scenario. Diagnostic. Plan and Estimate
Case Study: Case 1-7
Case Study: Configuration and Customisation
Training CRM 3.0 Customisation - Differences between 3.0 and 4.0
Exam: 30-631: Customization and Configuration for Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 Training - Exam Track

Microsoft Dynamics CRM certified candidates are required to pass the following exams:

30-631: Customisation and Configuration for Microsoft Dynamics CRM 4.0
30-632: Applications for Microsoft Dynamics CRM 4.0
30-633: Installation and Deployment for Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 Training - What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

Intensive Hands-on Training Utilising our (Lecture | Lab | Review)^TM Delivery
Comprehensive Study Materials, Program Courseware and Self-Testing Software
Fully instructor-led program with 24 hour lab access
Examination vouchers *
On site testing **
All Meals; Unlimited Beverages, Snacks and Tea/Coffee
Transportation to/from designated local railway stations
Examination Passing Policy

Please note

* Exam vouchers for our (ISC)2 certifications need to be purchased directly from (ISC)2
** On site testing is not included in our ISACA, or ITIL Managers and Revision Certifications

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.

Microsoft Dynamics CRM 4.0 Training - Prerequisites

Students who are successful in accelerated Dynamics CRM 4.0 certification training may possess:

Basic knowledge of the Microsoft Windows operating system
Good Working knowledge of Microsoft Office
Working knowledge Business Management

Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.

Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

Dynamics CRM 4.0 Training Testimonials

"I did not know what to expect, as I had not been on a boot camp before. The experience was good, the focus was on learning and getting certifications. It was very hectic, lectures from 8.30am till 10.30pm every day with 2x45mins breaks for food, studying afterwards till early hours. An objective that was realised in comfortable inspired surroundings. "
AO, Gyrosoft Applied Solutions Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"My first Boot camp style training and it was absolutely brilliant. Hard work but very rewarding. Gained the respective certifications in a week. The facilities and amenities were ideal to help you focus on passing your exams. Would highly recommend to anybody who wants intensive training and certification."
Iqbal Shah, Intercity Mobile Communications Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"The staff were friendly and helpful. The food was very good. The days were very long but worth it."
Adrian Johnson, Trinity Expert Systems.
Microsoft Dynamics CRM 4.0 (8 Days) (20/8/2007 to 25/8/2007)

"Firebrand Training provides a good environment for learning. The staff are extremely courteous and the tutors are exceedingly knowledgeable about their subject area....and the standard of food was exceptional :-)"
Iain Faulkner, Gap Consulting Ltd.
Microsoft Dynamics CRM Developer (5 Days) (17/3/2008 to 21/3/2008)

"Definitively it is not a "piece of cake" but overall the training provided me what I was looking for, a very deep introduction to Microsoft Dynamics CRM in a very short period of time. Trainer deep knowledge about both theory and real-live implementation was very helpful."
SM, incadea Gmbh.
Microsoft Dynamics CRM 4.0 (8 Days) (27/1/2008 to 3/2/2008)

"I highly recommend learning the Firebrand way. Whilst its tough going due to the steep learning curve, its a very efficient way to "earn your badges". Stephen Spence Director - Contact Centre Sense Ltd."
Stephen Spence, myself.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"Spent a great time in England, learning for my tests. I would choose Firebrand again, and I will do so."
Oliver Hunziker, Reich + Nievergelt AG.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"This is not a course for people who struggle to pick up new ideas quickly, the pace is very fast and the exams really test your knowledge. Our trainer was outstanding and answered all the questions we could throw at him, and also gave us lots of valuable advice from his real-world experience. He also contribute to a fun and positive atmosphere amoung the group. Lessons last all day from around 8:30am to any time in the evening (our earliest finish was around 10:30), with occasional short breaks, making the course very intensive. However, I believe everyone in our group has learned a huge amount and I would recommend the course to any IT professional who learns quickly, isnt afraid of some hard work and can function on little sleep!"
Karen Newitt, Prior Analytics.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"I really benefitted from attending the Dynamics CRM bootcamp. The staff where great, our trainer was knowledgeable and I got through all the course work for certification with hands on experience."
Brendan Nel, Armoner Ltd & Informance Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"This is not a course for people who struggle to pick up new ideas quickly, the pace is very fast and the exams really test your knowledge. Our trainer was outstanding and answered all the questions we could throw at him, and also gave us lots of valuable advice from his real-world experience. He also contribute to a fun and positive atmosphere amoung the group. Lessons last all day from around 8:30am to any time in the evening (our earliest finish was around 10:30), with occasional short breaks, making the course very intensive. However, I believe everyone in our group has learned a huge amount and I would recommend the course to any IT professional who learns quickly, isnt afraid of some hard work and can function on little sleep!"
Karen Newitt, Prior Analytics.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"Excellent facilities - hard work but ultimately rewarding - Food was consistently very good!"
Tristan Newton, Just Retirement.
Microsoft Dynamics CRM Developer (5 Days) (4/6/2007 to 8/6/2007)

"This Camp was well supplied and provided a study rich environment, suitable for rapid learning development"
Robert Conacher, Avanade.
Microsoft Dynamics CRM 4.0 (8 Days) (<--Please Select-->)

"A hugely enjoyable total immersion experience - one of the best ever learning environments I have experienced. The food is a real plus."
Ciaran Kenny, Lynx Computing.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"Excellent training environment with very good, knowledgeable instructor."
EW, Prior Analytics Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"I was on a Microsoft course at Heythrop Park in Oxfordshire, in the Talbot Hall building. The course was very indepth and intensive and lasted 6 days, however the accomodation and the environment helped me to relax. The constant 24 hour food / snacks supply helped keep me fueled at 1 am in the morning while revising and during the class training and then after an exam it was nice to go to the Gym or have a swim in their Pool, to get my mind off of things. I think it was very good."
Lourens Wepener, Avanade.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"Excellent course, excellent training, excellent food, excellent facility. What can be said more?"
Can Dogancan, TURCom Technologies.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"This is not a course for people who struggle to pick up new ideas quickly, the pace is very fast and the exams really test your knowledge. Our trainer was outstanding and answered all the questions we could throw at him, and also gave us lots of valuable advice from his real-world experience. He also contribute to a fun and positive atmosphere amoung the group. Lessons last all day from around 8:30am to any time in the evening (our earliest finish was around 10:30), with occasional short breaks, making the course very intensive. However, I believe everyone in our group has learned a huge amount and I would recommend the course to any IT professional who learns quickly, isnt afraid of some hard work and can function on little sleep!"
Karen Newitt, Prior Analytics.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"The training course has answered all my questions in a way that built on my previous experience in dealing with more complex requirements and projects. I feel like I now know the CRM 4.0 inside out which gives me a great confidence in solving many issues that my clients have."
Kamal Hitari, 2B.net Ltd.
Microsoft CRM 4.0 Training (3 Days) (25/2/2008 to 27/2/2008)

"I found Firebrand* a very memorable experience. It was definitely a very intense week but I learned so much more than just the courseware. The experience gained from the tutor and other delegates gives you the enhanced learning experience you do not find on day courses. The fantastic surroundings and enjoyable stay made it a week to remember as well as passing my CRM exams!"
Mark Macrae, 2B.Net Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (9/10/2006 to 14/10/2006)

"The format of 8 (very long) days immersed in CRM 3.0 certainly worked and I passed all 3 certification exams. The Firebrand Training staff are very friendly and the food is great. The intensive format of this course certainly works."
Anthony Pounder, Intelligent Decisioning.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"A hugely enjoyable total immersion experience - one of the best ever learning environments I have experienced. The food is a real plus."
Ciaran Kenny, Lynx Computing.
Microsoft Dynamics CRM 4.0 (8 Days) (18/5/2008 to 25/5/2008)

"I did not know what to expect, as I had not been on a boot camp before. The experience was good, the focus was on learning and getting certifications. It was very hectic, lectures from 8.30am till 10.30pm every day with 2x45mins breaks for food, studying afterwards till early hours. An objective that was realised in comfortable inspired surroundings. "
AO, Gyrosoft Applied Solutions Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (20/7/2008 to 27/7/2008)

"Excellent for getting you through required Certification at lightning speed."
Simon Huggins, Compel Business Solutions.
Microsoft Dynamics CRM 4.0 (8 Days) (25/11/2007 to 2/12/2007)

"The instructor was new and although a little shakey to begin with soon got into his stride and delivered an excellent course. The food was delicious all week, bravo to the chefs."
JL, ConsultCRM.
Microsoft Dynamics CRM 4.0 (8 Days) (15/1/2007 to 20/1/2007)

"As a person newly involved in Microsoft certification I would highly recommend Firebrand*. With their help I achieved my objectives with minimal disruption to my work and in a very cost effective way> thank you!!!"
Bretton Jones, Myself.
Microsoft Dynamics CRM 4.0 (8 Days) (12/3/2007 to 17/3/2007)

"A good accelerated learning experience. Probably too strenuous for someone of my tender years (56), but I managed."
Jim Duggan, Mentec International Ltd.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)

"I have enjoyed the stay both in terms of educational experience and facilities."
KN, Touchstone Limited.
Microsoft Dynamics CRM 4.0 (8 Days) (7/5/2007 to 12/5/2007)