Microsoft MCSA: Microsoft Dynamics 365 - Only 7 Days

Seven reasons why you should sit your MCSA Dynamics 365 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be MCSA Dynamics 365 certified in just 7 days. With us, you’ll be MCSA Dynamics 365 trained in record time
  2. Our MCSA Dynamics 365 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass MCSA Dynamics 365 first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more MCSA Dynamics 365. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn MCSA Dynamics 365 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying MCSA Dynamics 365 with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 63,456 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study MCSA Dynamics 365 courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

When do you want to sit your accelerated course?

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20/2/2017 (Monday)

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7/8/2017 (Monday)

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30/10/2017 (Monday)

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 63,456 students and asked them all to review our Accelerated Learning. Currently, 96.48% have said Firebrand exceeded their expectations:



"Highly engaging trainer! Found the MCSA Server 2012 course to be intense but it was helped along the way with the unique and fun way that the trainer took with his approach to it. Hes very, very knowledgeable in the subject which is helped with live notes to take a way (a first for me!) and provided time to carry out labs to test out what is learnt in theory."
The Vinh Hoang, Agent Provocateur Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (1/4/2017 to 9/4/2017)

"Really impressed with the training and the on-site facilities. Its been a great experience. "
Matt Hill, Coeo Ltd. - Microsoft Azure Academy: Data Lake & Data Factory (2 days) (30/3/2017 to 31/3/2017)

"Good experience at the course. Great introduction and working experience with Data Lakes and Data Factory. The instructor was very patient and clear."
Terry Choo, eBECS. - Microsoft Azure Academy: Data Lake & Data Factory (2 days) (30/3/2017 to 31/3/2017)

"The training is very intensive, but everything is taken care of and thought about. The instructor was immensely knowledgeable and had huge amounts of experience. The facility is excellent too."
Matt Bridgeworth, Softcat plc. - Microsoft Specialist: Architecting Microsoft Azure Solutions (2 days) (29/3/2017 to 30/3/2017)

"Firebrand delivers a complete studying experience that is geared towards results. Tutors and support staff are excellent with incredible knowledge and outstanding customer service. The immersive format is absolutely critical to the success of the training approach and delivers results time after time. If you want your organisation and your staff to develop and succeed then Firebrand is the training partner that you need. Completely committed to delivering the results that you deserve. Love it........"
Paul OSullivan, CSC. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (13/3/2017 to 21/3/2017)

"Very useful, very intense, Plenty of information to take in but it was all useful and will be practical for when i take it back to work. Only positives to say really."
Aman Kumar, DMS. - Microsoft MTA Database Fundamentals (2 days) (20/3/2017 to 21/3/2017)

"Very hard work, but it gets you through the course. My brain is so full!"
Chris Fitz-Avon. - Microsoft Developing ASP.NET MVC Web 4 Applications (3 days) (14/3/2017 to 16/3/2017)

"I would recommend Firebrand to anyone who wants to get qualified quickly in a fast learning environment. The days are tough but rewarding as well."
Nick Margerum, React CP. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (13/3/2017 to 15/3/2017)

"Excellent training. For anyone planning to take certification it's helpful and intensive. This training helped me understand the new features of the software and how to use those for performance improvement of our data model."
Brinda Jana, British Red Cross. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (6/3/2017 to 10/3/2017)

"Great delivery and having the freedom to learn key areas critical to my job made this course fantastic. The fact that I had a VM remotely accessible from my hotel room was a big help, allowing me to mess around with settings. "
Paul Robertshaw. - Microsoft MCSA: Windows Server 2012 R2 & MCSE: Server Infrastructure (15 days) (25/2/2017 to 11/3/2017)

"A very informative course, ideal for any server administrator. Covered many areas that my personal studying and experience hadnt reached."
PhIllip Edwards, Telis LTD. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"I love coming to do my training down at Firebrand, this is the 5th time I have been down here and I have always gained lots of experience from the courses. "
N.M. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Having little knowledge before attendance im leaving with much more confidence and understanding."
P.R. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Every one of the instructors Ive had on courses here has been amazing in there own way. They are all experts in the field when it comes to the knowledge required to pass these courses."
Jai Hayes. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Firebrand Training goes into depth on the all the training courses they do, they provide all the information required for exam and do it in such a way that is easy to understand. All the instructors are friendly and always willing to help."
Adam Sells, Hospice in the Weald. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)

"Excellent learning ennvironment dedicated to your specific requirements. Great professional networking as well."
K.P. - Microsoft MCSA: Windows 10 (6 days) (20/2/2017 to 25/2/2017)

"Super fast paced course in which I learnt so much!"
Claire Farina. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"I love coming down to firebrand for my training, its really intense but very rewarding. Staff and trainers are so professional and knowledgeable "
Simon Leyland, Prodo Digitalhtml. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"Training was extremely engaging and i am happy to say i have walked away with a lot of knowledge and NOTES! The tutor used multiple training styles so it gave everyone in the classroom the opportunity to work with their learning style. Overall a good course taught by a very good tutor. "
Daniel Whitley. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (22/2/2017 to 23/2/2017)

"Intensive but enjoyable course. First step on the ladder towards MCSD."
Jason Hinsley, IM Tec Solutions. - Microsoft MTA Software Development Fundamentals (2 days) (20/2/2017 to 21/2/2017)

"I loved it! I did a 2-day course was very fast-paced and intense, the instructor was very personable, enthusiastic, extremely knowledgeable and an all-round fun guy to talk to. I learned way more than I thought I could within 2 days. The whole experience was very enjoyable and I would highly recommend it. Im already looking forward to my next course. "
Ashleigh Bair. - Microsoft MTA Software Development Fundamentals (2 days) (20/2/2017 to 21/2/2017)

"Firebrand provide an ideal training that shortens the length of the time that the training takes whilst providing all the required content. The course was delivered with a smile and a laugh. "
Tim Headicar. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

"I have had a great 11 days on this course, i have learnt all i need to pass the exams, the instructor was great and very knowledgeable. I will be looking to come back and further my qualifications here again."
T.S. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

"I have been to Firebrand 9 times now and looking forward to coming back again! Having all resources that I could possibly need within 1 facility means that the time here can be dedicated solely to training and get the best accelerated experience. "
R.M, Gamma. - Microsoft MCSA: Windows Server 2016 (11 days) (11/2/2017 to 21/2/2017)

"My experience at Firebrand was amazing. The instructors level of knowledge was beyond my expectations and the facilities were excellent"
John Cutt. - Microsoft MCSE: SharePoint 2016 (6 days) (6/2/2017 to 11/2/2017)

"The training I received at whilst training with Firebrand was excellent. 11 Days on the course was hard work and demanded a lot of will power. I put in the time and effort and it paid off for me. Thank you to all involved. See you next time."
M.C. - Microsoft Dynamics CRM 2016 (11 days) (29/1/2017 to 8/2/2017)

"I found the courses, trainers and accommodation very good. I learnt a lot and felt very comfortable. I think accelerated learning is a good way to learn and firebrand delivers this very well."
Joanne Nash, Fujitsu Services. - Microsoft Dynamics CRM 2016 (11 days) (29/1/2017 to 8/2/2017)

"It was intense but provides the focus necessary to achieve so much in such a short time. The environment prevents distraction, the course material was detailed and the instructor very knowledgeable and helpful."
Tunde Tayo. - Microsoft Dynamics CRM 2016 Cloud (7 days) (2/2/2017 to 8/2/2017)

"My experience has been great, thoroughly enjoyed my training and the people. Trainer was first class! Very interactive, learnt a great deal and it can go into practice. It will make me better at my job and has made me a lot more confident in my work."
Timothy Farmer, Utilita Ltd. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (30/1/2017 to 4/2/2017)

"Intensive but complete training. You can tell the instructor is a leader in their field. "
B.H, Natures Way Foods Ltd. - Microsoft Dynamics AX 2012 Development - Advanced (4 days) (23/1/2017 to 26/1/2017)

"Fast paced course with excellent material. Facilities conducive to learning experience. Highly recommended."
S.S, Sogeti Suiss. - Microsoft MCSA: Office 365 (5 days) (9/1/2017 to 13/1/2017)

"Tutor was friendly, helpful and knowledgeable, hotel rooms and food were lovely. "
Kieron Larcombe, North Norfolk District Council. - Microsoft MTA Software Development Fundamentals (2 days) (19/12/2016 to 20/12/2016)

"My experience with firebrand has been very good. I have learned a lot regarding the course in such a short amount of time thanks to accelerated learning provided and the skill of the instructors."
C.G. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (19/12/2016 to 20/12/2016)

"If you want to learn a lot of useful job-related information this course provides it. But be aware you need to be able to work long days and dedicate time to each part of the course."
Anonymous - Microsoft MCSA: SQL Server (9 days) (5/12/2016 to 13/12/2016)

"The combination of the luxury training location and set up, plus the 5 star training itself and overall personal support makes FIREBRAND the top choice of IT training for me, I will be back!"
Gareth Birdsall, Lloyds Banking. - Microsoft Querying SQL Server (4 days) (5/12/2016 to 8/12/2016)

"Course content excellent. Staff and instructor helpful throughout the duration."
Karl Lindley. - Microsoft MCSD: Web Applications (9 days) (3/12/2016 to 11/12/2016)

"Great and thorough training in a short time."
Casey Smith, Jolly IT Solutions. - Microsoft Installing and Configuring Windows Server 2012 (4 days) (19/11/2016 to 22/11/2016)

"Very intense course, but very enjoyable. I met some great people, including our instructor and learned a great amount in a short time. Facilities are fantastic, food amazing. Overall a thumbs up! "
Kay Duddy, SSAFA. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 days) (14/11/2016 to 17/11/2016)

"Great course and instructor really explained the material well"
Paddy OToole. - Microsoft Specialist: Dynamics CRM 2016 Online Deployment (3 days) (18/11/2016 to 20/11/2016)

"Very intense course, instructors very supportive, food very good. "
Kayleigh Duddy. - Microsoft Specialist: Dynamics CRM 2016 Online Deployment (3 days) (18/11/2016 to 20/11/2016)

"The training is extremely helpful not just in equipping students for the exams but also for providing valuable knowledge relevant to the workplace."
Obi Onuorah, Senior Internet. - Microsoft Specialist: Dynamics CRM 2016 Online Deployment (3 days) (18/11/2016 to 20/11/2016)

"The Firebrand training was excellent, with a knowledgeable tutor who was able to share his experience in a highly interactive classroom environment. I have come away from the training with a lot more experience and knowledge that I can apply in my workplace"
Ryan Maclean, Oil & Gas UK. - Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration (4 days) (14/11/2016 to 17/11/2016)

"Fantastic instructor and made the class very interesting with the many different teaching methods. I thoroughly enjoyed it."
S.B, AT&T. - Microsoft MCSE: Communication (Skype for Business) (6 days) (24/10/2016 to 29/10/2016)

"Be prepared to work very hard! Guaranteed to take away vital knowledge at the end but if you have worked hard you'll be taking away a qualification too!"
Johnne Karki. - Microsoft MCSA: Office 365 (5 days) (7/11/2016 to 11/11/2016)

"As always my stay at Firebrand was very good and I am now an MCP in o365 which is great. The instructor was knowledgeable and had a great character which allowed for great learning and understanding of the course requirements."
Nick Margerum. - Microsoft MCSA: Office 365 (5 days) (7/11/2016 to 11/11/2016)

"Firebrand is supportive, educational and a fantastic experience. If ever you need to learn anything IT based, Firebrand is an excellent way to get out of work and really knuckle down to focus on the training at hand."
Kai Stewart. - Microsoft MCSA: Office 365 (5 days) (7/11/2016 to 11/11/2016)

"A lot of information to take in in a short time, therefore very intense but a great learning environment and good instructor make it worthwhile. "
Anonymous - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (31/10/2016 to 5/11/2016)

"Fully Recommend The material is perfect and the staff are all very helpful and supportive."
R.D, Robert Davis. - Microsoft MCSE: Server Infrastructure (6 days) (17/10/2016 to 22/10/2016)

"Firebrand offer excellent training! The experience has been great and the support has been top of the class. "
Anonymous - Microsoft MCSE: Communication (Skype for Business) (6 days) (24/10/2016 to 29/10/2016)

"Great approach to training. If you want to fully immerse yourself in a technology Firebrand is for you."
R.K. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (24/10/2016 to 26/10/2016)

Get the skills to upgrade, configure and customise Microsoft Dynamics 365 on this 7 day accelerated MCSA: Microsoft Dynamics 365 course.

Your expert Microsoft Certified Trainer (MCT) will immerse you in the course using Firebrand's unique Lecture | Lab | Review technique. You'll get hands-on experience covering topics including:

  • Configuring Microsoft Dynamics 365 settings, security and email services
  • Administering the Microsoft Dynamics 365 environment
  • Integrating Microsoft Dynamics with other applications
  • Create and manage Microsoft Dynamics 365 solutions

Your accelerated course will prepare you for exams MB2-715 and MB2-716. You will sit these on-site during the course, covered by your Certification Guarantee.

Earning your MCSA: Microsoft Dynamics 365 certification demonstrates you have the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator. It also acts as the first step towards earning the MCSE: Business Applications certification.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

Microsoft Dynamics 365 customer engagement Online Deployment


Create a Customer Organisational Structure

  • Support the Microsoft Dynamics 365 client environment - Validate minimum browser requirements for devices utilisng the web interface to access Microsoft Dynamics 365, ensure client devices meet the minimum hardware specifications, support outlook integration by using Outlook or Outlook with Dynamics 365 App for Outlook installed, manage phone and tablet client environments
  • Deploy Microsoft Dynamics - Determine the proper edition of Microsoft Dynamics 365 suited for the client; determine the proper pricing, packaging, and subscription model based on the needs of the organisational environment; create a deployment plan to meet organisational considerations
  • Import data into the Microsoft Dynamics 365 environment - Design a data import plan, import data through supported methodologies, upload data from on-premises to Azure, manage large volume migrations with the Data Loader service
  • Manage the Microsoft Dynamics 365 environment - Sign-up and cancel subscriptions, manage users, configure SSO and AD synchronisation within hybrid environments with Active Directory Federation Services (ADFS), configure administrative access, assign roles

Administer the Microsoft Dynamics 365 Environment

  • Deploy instances - Deploy appropriate number and types of instances for designated environments, deploy sandbox and production instances, configure and edit instance properties
  • Manage instances - Switch an instance, reset an instance, delete an instance, copy an instance, manage regions and multiple tenant environments, manage storage and resources, manage administrative email notifications
  • Manage updates - Design a Microsoft Dynamics 365 update policy; review, approve, and skip updates; schedule updates

Integrate Microsoft Dynamics with Other Applications

  • Integrate Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics - Configure Exchange server synchronisation for incoming and outgoing traffic, manage folder based tracking flows, manage SharePoint integration, enable OneDrive for Business, configure control access and folder structure for SharePoint
  • Integrate other Microsoft Online Business Solutions with Microsoft Dynamics - Manage OneNote integration, manage Microsoft Social Engagement integration, manage Yammer integration, manage workspace collaboration with Office 365 Groups, manage and configure Delve integration
  • Integrate customised and third party applications with Microsoft Dynamics - Configure and manage app modules, create customised function apps with App Designer, create site maps by using Design App Mapper, obtain access to additional apps through App Source and Power Apps

Manage Microsoft Outlook and Mobile Environments

  • Integrate Microsoft Dynamics 365 with Outlook - Manage supported environments for Microsoft Dynamics 365 for Outlook, deploy Microsoft Dynamics 365 for Outlook through multiple methods, configure Microsoft Dynamics 365 for Outlook to connect to multiple instances, configure synchronised fields, perform basic functions using the Microsoft Dynamics 365 App for Outlook interface
  • Manage and configure mobile apps for Microsoft Dynamics 365 - Configure Microsoft Dynamics 365 for phones express and newer Microsoft Dynamics 365 for Phones and Tablets, configure entities and security privileges, manage CRM forms and dashboards

Microsoft Dynamics 365 Customisation and Configuration


Configure Microsoft Dynamics 365

  • Configure Microsoft Dynamics 365 settings - Configure auditing, document management, and collaboration; configure administration settings; perform data management tasks; perform user management; implement themes
  • Manage Microsoft Dynamics 365 security - Identify security roles, define permissions and privileges, configure access levels, configure security roles, assign security roles, implement multiple security roles, manage access, implement the standard security model and hierarchy security, configure business units, manage teams
  • Configure email services - Identify integration options, configure email server profiles and default organisation email settings, enable server-side email synchronisation, enable folder tracking, map exchange folders, set up and configure the CRM App for Outlook
  • Integrate Microsoft Dynamics 365 with other Office 365 offerings - Select the appropriate Office 365 group integration, create and configure Office 365 groups, integrate Microsoft Dynamics 365 and SharePoint, enable linking to OneNote files, set up and configure OneNote integration, configure OneDrive integration

Implement Microsoft Dynamics 365 entities, entity relationships, and fields

  • Manage Microsoft Dynamics 365 entities - Manage entity ownership, manage entity properties, configure system entities, describe activity entities, configure entity ownership and entity properties, implement managed properties, configure custom entities and security roles, delete entities
  • Implement entity relationships - Define relationship types, create relationships, configure cascading rules, identify types of cascading behavior, work with hierarchical data, configure entity mapping, create connections and connection roles
  • Define and configure Microsoft Dynamics 365 fields - Identify field types, define field naming requirements, configure field properties and field display formats, implement option sets and two option fields, configure lookup fields and customer fields
  • Configure field customisations - Configure fields, configure field properties, use calculated fields, use rollup fields, configure global option sets, create alternate keys, configure field security and security roles, use status and status reasons, identify status reason transitions

Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualisations

  • Create and manage Microsoft Dynamics 365 solutions - Recommend usage patterns for Microsoft Dynamics 365 solutions, identify solution components, identify solution types, create managed and unmanaged solutions, configure publishers and versions, manage multiple solutions, import and export solutions
  • Customise Microsoft Dynamics 365 forms - Identify Microsoft Dynamics 365 form types, build a form, use specialised form components, implement access teams and subgrids, create editable grids, work with navigation, use multiple forms
  • Implement Microsoft Dynamics 365 views and visualisations - Identify view types; create, modify, manage, and delete views; customise views; create system and personal charts; identify chart types that can be combined; use available series aggregation types; customise charts; import and export charts; create dashboards and dashboard components; customise dashboards; control access to dashboards
  • Configure Microsoft Dynamics 365 for mobile devices - Deploy the mobile client, identify available entities for the mobile client, configure mobile navigation, design mobile form layout, create custom controls, hide mobile form content, create multiple forms, create mobile views and activity lists

Implement business rules, workflows, and business process flows

  • Implement and manage business rules - Determine when to use business rules; describe business rule scopes; identify actions that trigger business rules; configure business rules, conditions, and actions
  • Implement and manage workflows, dialogs, and custom actions - Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
  • Implement and manage business process flows - Identify business flow components; enable business process flows; implement steps, stages, and categories; implement flows that use multiple entities; use conditional branching; implement role-driven business process flows; run workflows

Read more ...

Interested? See prices or call 080 80 800 888

Exam MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Exam MB2-716 Microsoft Dynamics 365 Customisation and Configuration

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Read more ...

Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, CISA, CISM, CGEIT, CRISC, CISSP CBK Review and CSX Practitioner Level 1,2 and 3
  • *** On site testing is not included in our PMI, CISA, CISM, CGEIT, CRISC, CSX Practitioner or ITIL Managers and Revision Certifications. On site testing for GIAC courses is only available in selected regions.
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

Before attending this course, it is recommended you have the following:

  • Basic experience of using Windows applications
  • Basic knowledge of sales, marketing, and customer service roles in a business
  • Basic knowledge of common Microsoft Dynamics CRM record types is preferred

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888