Microsoft MCSE: Productivity (Skype for Business 2015) - Only 6 Days

Seven reasons why you should sit your MCSE Productivity Skype course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be MCSE Productivity Skype certified in just 6 days. With us, you’ll be MCSE Productivity Skype trained in record time
  2. Our MCSE Productivity Skype course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass MCSE Productivity Skype first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more MCSE Productivity Skype. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn MCSE Productivity Skype faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying MCSE Productivity Skype with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 66,105 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study MCSE Productivity Skype courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 66,105 students and asked them all to review our Accelerated Learning. Currently, 96.61% have said Firebrand exceeded their expectations:



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M.W., Transport for London. - Microsoft MTA Software Development Fundamentals (2 days) (19/2/2018 to 20/2/2018)

"Very useful and insightful course!"
Rhys Banton-Laing, Schroders. - Microsoft MTA Software Development Fundamentals (2 days) (19/2/2018 to 20/2/2018)

"Firebrand courses are accelerated and intensive but worth the effort. The Instructors do a very excellent job of ensuring all aspects of the course are covered"
Luis Gallagher-Munhica, Comp Consult Ltd. - Microsoft MTA Software Development Fundamentals (2 days) (19/2/2018 to 20/2/2018)

"A fantastic intensive course that will cover installation and configuration. Don't expect it to be easy but DO expect it to be informative. Our instructor balanced real-world examples alongside the theoretical that enabled key technologies to simply Click. With sufficient pre-study this course would be the icing on the cake, as-it-were, and be a gateway into Microsoft certification. Recommended."
Robert Walker. - Microsoft MCSA: Windows Server 2016 (11 days) (8/2/2018 to 18/2/2018)

"It was great to be in an environment with minimal distractions to enable me to achieve the objectives of this course so quickly. The staff are all very friendly and helpful and the accommodation is clean and comfortable. The food was excellent and the training rooms were well equipped with modern equipment."
J.C., James T. Blakeman & Co. Ltd.. - Microsoft MCSA: Windows Server 2016 (11 days) (8/2/2018 to 18/2/2018)

"Training was great as usual. Feeling very prepared for my exam. Thanks to the instructor for all the great training, and to Firebrand once again."
Kristian Ward, Switch Networks Ltd. - Microsoft MCSA: Windows Server 2016 (11 days) (8/2/2018 to 18/2/2018)

"Firebrand has delivered another great course at Wyboston and honestly Ive learnt so much while being on this course its almost unreal. The last module has blown my mind with its depth. I definitely recommend this course to anyone who is starting their IT journey. Also OPS were awesome "
Steven Rincon. - Microsoft MCSA: Windows Server 2016 (11 days) (8/2/2018 to 18/2/2018)

"As long a you can handle the fierceness of the course, I would recommend this to any one who just wants to get on!"
Simon Fenwick, Staysure. - Microsoft MCSA: Windows Server 2016 (11 days) (8/2/2018 to 18/2/2018)

"I had a great experience at firebrand, met loads of great people and had a great teacher."
Julian Lamprea, HEE. - Microsoft Developing Microsoft Azure Solutions (4 days) (13/2/2018 to 16/2/2018)

"My best approach to rapid learning. Home studying is too slow and lacks discipline for me and time available. Would rather pay the premium, sleep little, get an awesome trainer, get the skills and then make money from the investment. Thanks Firebrand!"
Roy Casella, Designated. - Microsoft MCSA: Office 365 (5 days) (22/1/2018 to 26/1/2018)

"VERY (and that's in capital letters!) intense training course, but very worthwhile. I took the training course to get in-depth knowledge of Office365, but ended up passing the exam, with an MCP, even when I didn't intend to take the exams."
John Oliver, Frontline Consultancy. - Microsoft MCSA: Office 365 (5 days) (22/1/2018 to 26/1/2018)

"My Firebrand experience has been, as always, great. I really enjoy it here, all the late nights and worrying are all part of the fun!"
Timothy Farmer. - Microsoft MCSA: Office 365 (5 days) (22/1/2018 to 26/1/2018)

"Well organised, interactive and fun with a mixture of different teaching styles. Pleased with this course!"
S.C.. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (8/1/2018 to 13/1/2018)

"Great Instructor. I love the Measure ups that help prepare for the exam and course content is relevant to today's technologies and older technologies that are still in the exam."
Chris Hunt, Utilita. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (8/1/2018 to 13/1/2018)

"The instructor kept us engaged through long days of intense training. Educational and enjoyable, which isn't easy over a 12 hour day!"
Joe Gibbons, Utilita. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (8/1/2018 to 13/1/2018)

"Firebrand provides beneficial training in great detail. The days are long but engaging and free drinks keep me focused."
Joe Gibbons, Utilita. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (8/1/2018 to 13/1/2018)

"I started programming in C# 6 months ago. My time at firebrand has definitely as least doubled my prior knowledge."
Natalie Flower. - Microsoft Programming in C# (4 days) (3/1/2018 to 6/1/2018)

"For a robust and concentrated burst of structured learning you cannot do better then Firebrand. Your time in the classroom will be intense but you and your course mates will develop a rapport that will support your learning and provide for release during downtime. For best results come with your course material reviewed and fresh in your mind."
Christopher Helsby. - Microsoft MCSA: Office 365 (5 days) (18/12/2017 to 22/12/2017)

"The course felt very well paced and was structured in a way that didn't feel like an overload of information all at once. The instructor was very helpful and willing to go through a topic multiple times to ensure you understand it fully. "
B.M., Cambridgeshire Fire & Rescue. - Microsoft MTA Database Fundamentals (2 days) (16/12/2017 to 17/12/2017)

"The course was everything that I expected and more. The instructor made the subjects easy and simple to understand. "
Anonymous - Microsoft MCSA: Windows Server 2016 (11 days) (7/12/2017 to 17/12/2017)

"It was a great experience. Definitely would recommend the course."
Junaid Shakoor, Perspective Publishing Limited. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (11/11/2017 to 13/11/2017)

"I found the whole experience very good. It was new to literally living at the training centre and purely focus on this, but I think this works really well. Can't fault anything to do with the training centre or the trainer, who was exceptional."
Andrew Martin, Pennine. - Microsoft MCSE: Productivity (Skype for Business - Deploying Enterprise Voice) (3 days) (9/11/2017 to 11/11/2017)

"Very good course and instructor, mixed course details with real life experience."
Anonymous - Microsoft MCSE: Productivity (Skype for Business - Deploying Enterprise Voice) (3 days) (9/11/2017 to 11/11/2017)

"An intensive course but still managed to go through all material."
Anonymous - Microsoft MCSE: Productivity (Skype for Business - Core Solutions) (3 days) (6/11/2017 to 8/11/2017)

"The Location is perfect, quiet and peaceful. Great experience."
Dave Palmer, Capgemini. - Microsoft Architecting Microsoft Azure Solutions (3 days) (4/11/2017 to 5/11/2017)

"Firebrand have a clear mission to assist you with their capacity to teach. They are very customer friendly at the Centre and always try to help. AAA+++"
Simon Korie, NA. - Microsoft Architecting Microsoft Azure Solutions (3 days) (4/11/2017 to 5/11/2017)

"The instructor made the course accessible and interesting."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft MCSE: Server Infrastructure (6 days) (30/10/2017 to 4/11/2017)

"The trainer had good hands-on experience of the product, which made the course interesting."
Thomas Thomas, Diyar United Co. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2/10/2017 to 7/10/2017)

"Excellent trainer. "
J.PK, Diyar United Company. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2/10/2017 to 7/10/2017)

"My level of knowledge of SQL was null when I started the course, after the first three days I had a basic idea of how to use TSQL to write queries, although the second part of the course was really advance for a beginner, it was really good explained and I was able to understand most of it and will keep in the future. Didn't pass the first test and I did not do the second test. "
Merce Bauza Cerezo, HEE. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30/10/2017 to 4/11/2017)

"Enjoyed my time doing SQL 2016 DD. The condensed long day format works very well for me. I even have a a Failure is not an option T-Shirt. I really like these courses."
Roy Casella, Designated. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30/10/2017 to 4/11/2017)

"Good course, very intense though. Very good coverage of all concepts - trainer was extremely knowledgeable and helpful."
Barry Henty, Natures Way Foods Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30/10/2017 to 4/11/2017)

"It is a great experience with very good course quality."
Brayan De Abreu, Service Works Group.. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30/10/2017 to 4/11/2017)

"Firebrand exceeded my expectations. With just starting career in IT I was provided with courseware and referencing material I will constantly be referring to even after the course has finished."
Hayley Bean, Steelite International Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30/10/2017 to 4/11/2017)

"I had heard a few things about Firebrand training prior to arriving certain individuals said I would be forced to stay up reading and studying all night. But after experiencing it myself I learnt that everyone's experience is different. The food and accommodation is amazing and the learning is set to a bearable pace that you have the opportunity to settle down and let the knowledge sink in."
Alexander Farrow Harson, Department for Education. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (30/10/2017 to 4/11/2017)

"Great location, friendly and helpful team. The food was delicious! "
Mark Tshuma, ICAEW. - Microsoft Dynamics 365 Development (3 days) (30/10/2017 to 1/11/2017)

"Great facilities and experienced staff and trainer."
Michael ODonnell, Sopra Steria Ltd. - Microsoft MCSE: Private Cloud (6 days) (23/10/2017 to 28/10/2017)

"Training was brilliant, our instructor was superb and actually managed to make IT engaging and interesting so kudos to that. Facilities are good, but the days are long and intense!"
James Lewis, Carillion Communications Ltd. - Microsoft MCSA: Windows 10 (6 days) (23/10/2017 to 28/10/2017)

"If you are serious about learning and want to excel in your chosen profession take a Firebrand course and set yourself up for life."
S.L.. - Microsoft MCSA: Windows 10 (6 days) (23/10/2017 to 28/10/2017)

"Instructors are extremely knowledgeable, supportive and very approachable."
Stephen Austin, Clearcast. - Microsoft MCSA: Windows 10 (6 days) (23/10/2017 to 28/10/2017)

"If you need training or qualifications, and you need it now, forget trying to learn from a book, or local collage where it may get strung out over months. A course at Firebrand delivers everything you need quickly, comprehensively and in a smooth professional manor. So who you gonna call?"
D.J., Dazzle Computer Solutions (Self Employed). - Microsoft MCSA: Windows 10 (6 days) (23/10/2017 to 28/10/2017)

"The training provided was hard, however the trainer made it easier to cope with and get knowledge out of the lesson without getting bogged down in information"
D.V., Platinum Stairlifts LTD . - Microsoft MCSA: Windows 10 (6 days) (23/10/2017 to 28/10/2017)

"This is the best experience I have had over my seven trips to Firebrand Wyboston and this is because of how the instructor has put the knowledge across to us. "
Anonymous - Microsoft MCSA: Windows 10 (6 days) (23/10/2017 to 28/10/2017)

"Had a good experience with firebrand Training. It was hard but was produce well by my lecturer which gave us a better chance of taking in the information and learning it for the exam. Must be prepared for very long days and very short nights but apart from that all was good and accommodation in executive suite was nice, clean and sanitary."
Jack Pollinger, Lockheed martin. - Microsoft MCSA: Windows 10 (6 days) (23/10/2017 to 28/10/2017)

"Having studied at firebrand previously I was eager to return for the MCSA Server 2016 course. The learning environment and proximity of hotel at the Wyboston site suited me well. If you never find time to study at work or in your personal time then firebrand provide the perfect environment for both learning and passing exams, and all without taking too much time away from work."
Anonymous - Microsoft MCSA: Windows Server 2016 (11 days) (12/10/2017 to 22/10/2017)

"A fantastic course with a great instructor. Worth every penny."
Daniel De La Flor. - Microsoft MCSA: Windows Server 2016 (11 days) (12/10/2017 to 22/10/2017)

"Intense and knowledge filled, but the rewards are worth it."
Anonymous - Microsoft MCSA: Office 365 (5 days) (16/10/2017 to 20/10/2017)

"If you are capable of keeping up with intense training you will definitely be qualified by the end of your course!"
Ben Gerrard, Fourteen IP. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12/10/2017 to 15/10/2017)

"Great instructor and course content delivery. Highly recommended."
G.R.. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12/10/2017 to 15/10/2017)

"Really good course, great pace and the instructor was of course very knowledgeable about the subject. I feel like I have a greater understanding of the workings of server 2016, and I am very excited for the next part of the course. Cheers guys! "
Kristian Ward, Switch Networks Ltd. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (12/10/2017 to 15/10/2017)

On this accelerated 6-day MCSE: Productivity (Skype for Business 2015) course, you'll learn the skills to plan, deploy, configure and administer a Skype for Business solution - 40% faster than traditional training.

You'll be immersed in the curriculum through our unique Lecture | Lab | Review technique, which combines theory with practical, hands-on skills to help you retain information faster.

Your expert Microsoft Certified Trainer will take you through how to deploy and troubleshoot Skype for Business infrastructure for instant messaging and conferencing. You’ll learn how to integrate an on premises deployment with Skype for Business online and how to upgrade from previous versions of Lync Sever.

You'll also learn how to:

  • Install, implement and administer Skype for Business Server 2015 by using various tools.
  • Configure users and clients in Skype for Business 2015.
  • Manage Cloud PBX with PSTN calling and conferencing
  • Implement additional conferencing options, such as dial-in conferencing, Microsoft's Skype Room System (SRS), and Skype Meeting Broadcast.
  • Design and implement monitoring and archiving in Skype for Business 2015.
  • Configuring and deploying Enterprise Voice (On-Premises)
  • Implement high availability, disaster recovery and Persistent Chat in Skype for Business 2015.
  • Design and deploy a hybrid Skype for Business environment.

On this course, you'll prepare for and sit exams 70-334 and 70-333, covered by your Certification Guarantee. Exams 70-334 and 70-333 are elective requirements for the MCSE: Productivity certification. You need only pass one.

If you're an IT professional responsible for the Skype for Business 2015 deployment in your business, this course is ideal for you.

Read more ...

Interested? See prices or call 080 80 800 888

Use your free Microsoft training vouchers

You may be entitled to heavily-discounted training via Microsoft's Software Assurance Training Voucher (SATV) scheme. If your business has bought Microsoft software, check to see if it came bundled with free training vouchers! Vouchers can be exchanged against training for all Microsoft technologies. If you’re unsure, get in touch with us

Firebrand Training deliver accelerated courses as a Microsoft Gold Learning Partner. You‚ll get exclusive benefits including:

  • Expert instruction from a Microsoft Certified Trainer (MCT)
  • Microsoft Official Curriculum (MOC)
  • Official Microsoft Practice Tests
  • Testing at the Firebrand Training centre during the course - walk away certified

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

MOC 20334: Core Solutions of Microsoft Skype for Business 2015

Module 1: Design and Architecture of Skype for Business Server 2015

This module describes the high-level components and features of Skype for Business 2015. It also describes how to work with Skype for Business administrative tools, the main components of Skype for Business Online, and coexistence with on-premises Skype for Business Server 2015 servers.

Lessons

  • Overview of Skype for Business Components and Features
  • Introduction to the Skype for Business Administrative Tools

Lab : Designing and Publishing a Skype for Business Server Topology

  • Designing and Creating the Topology
  • Updating the Topology for the New York Site

After completing this module, students will be able to:

  • Describe the high-level components and features of Skype for Business 2015.
  • Work with Skype for Business administrative tools.

Module 2: Installing and Implementing Skype for Business Server 2015

This module explains the external dependencies for Skype for Business Server. It describes the Session Initiation Protocol (SIP) domain requirements to ensure a successful implementation. This module also explains how to install Skype for Business Server, and it describes how Skype for Business Server integrates with Exchange Server and Microsoft SharePoint Server.

Lessons

  • Server and Service Dependencies
  • Planning SIP Domains
  • Installing Skype for Business Server
  • Integrating Skype for Business Server with Exchange Server and SharePoint Server

Lab : Configuring DNS and Simple URLs for Skype for Business Server

  • Configuring the Required DNS Records and Simple URLs for Skype for Business Server

Lab : Deploying Skype for Business Server

  • Installing and Configuring Skype for Business Server
  • Installing Skype for Business Server Certificates

After completing this module, students will be able to:

  • Identify the external dependencies for Skype for Business Server 2015.
  • Identify the SIP domain requirements to ensure a successful implementation.
  • Install Skype for Business Server.
  • Describe how Skype for Business Server integrates with Exchange Server and SharePoint Server.

Module 3: Administering Skype for Business Server 2015

This module explains how to administer and manage Skype for Business Server by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell. It also describes how to create useful Skype for Business scripts to automate processes. Additionally, it explains how to implement role-based access control (RBAC) in Skype for Business and how to use important Test cmdlets and tools to troubleshoot Skype for Business.

Lessons

  • Using Skype for Business Server Control Panel
  • Using the Skype for Business Server Management Shell
  • Implementing Role-Based Access Control
  • Using Test Cmdlets
  • Tools for Troubleshooting Skype for Business

Lab : Using the Administrative Tools to Manage Skype for Business Server

  • Installing the Skype for Business Administrative Tools on a Windows 10 Client
  • Using Skype for Business Server Control Panel
  • Using the Skype for Business Server Management Shell

Lab : Using the Skype for Business Troubleshooting Tools

  • Using Skype for Business Server Management Shell Cmdlets to Create an RBAC Structure
  • Using the Centralised Logging Service
  • Performing a Network Capture by Using Message Analyser

After completing this module, students will be able to:

  • Use Skype for Business Server Control Panel.
  • Use the Skype for Business Server Management Shell.
  • Implement RBAC in Skype for Business 2015.
  • Use important test cmdlets.
  • Use various tools to troubleshoot Skype for Business.

Module 4: Configuring Users and Clients in Skype for Business 2015

This module explains how to configure users by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell. It then describes how to deploy Skype for Business clients and explains the sign-in, registration, and authentication process for Skype for Business clients. It also explains how to configure in-band policies and group policies. Finally, it explains how to manage the Skype for Business Address Book.

Lessons

  • Configuring Users
  • Deploying the Skype for Business Client
  • Registration, Sign-In, and Authentication
  • Configuring Skype for Business Client Policies
  • Managing the Skype for Business Address Book

Lab : Configuring Users and Clients in Skype for Business 2015

  • Enabling Users for Skype for Business by Using the Management Shell
  • Troubleshooting a User Sign-In Issue

Lab : Configuring Policies and the Address Book in Skype for Business Server

  • Configuring Client Policies
  • Configuring the Address Book

After completing this module, students will be able to:

  • Configure users by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell.
  • Deploy Skype for Business clients.
  • Explain the registration, sign-in, and authentication process for Skype for Business clients.
  • Configure in-band policies and Group Policies.
  • Describe how to manage the Skype for Business Address Book.

Module 5: Configuring and Implementing Conferencing in Skype for Business 2015

This modules describes Skype for Business conferencing features and modalities. It explains how to integrate Skype for Business Server 2015 with Office Online Server. It also explains how to plan for conferencing bandwidth utilisation. Finally, it explains how to configure conferencing settings and policies.

Lessons

  • Introduction to Conferencing in Skype for Business 2015
  • Integrating Skype for Business Server and Office Online Server
  • Bandwidth Planning
  • Configuring Conferencing Settings

Lab : Installing and Configuring Office Online Server

  • Installing Office Online Server

Lab : Configuring Conferencing in Skype for Business Server

  • Configuring, Assigning, and Validating Conferencing Policies

After completing this module, students will be able to:

  • Describe Skype for Business conferencing features and modalities.
  • Integrate Skype for Business Server 2015 with Office Web Apps Server.
  • Plan for conferencing bandwidth utilisation.
  • Configure conferencing settings and policies.

Module 6: Implementing Additional Conferencing Options in Skype for Business Server 2015

This module describes the conferencing lifecycle and explains how to administer it. It then explains how to use conferencing and meeting policies. It also explains how to deploy dial-in conferencing and configure the infrastructure for Lync Room System. Finally, it explains how to configure large meetings and Skype Meeting Broadcast.

Lessons

  • Overview of the Conferencing Lifecycle
  • Designing and Configuring Audio/Video and Web Conferencing Policies
  • Deploying Dial-In Conferencing
  • Configuring an LRS
  • Configuring Large Meetings and Skype Meeting Broadcasts

Lab : Implementing and Troubleshooting Conferencing Policy

  • Creating and Editing Conferencing Policies
  • Troubleshooting Conferencing Policies

Lab : Configuring Additional Conferencing Modalities

  • Deploying Dial-In Conferencing
  • Preparing for LRS Deployment

After completing this module, students will be able to:

  • Administer the conferencing lifecycle.
  • Configure conferencing and meeting policies.
  • Deploy dial-in conferencing.
  • Configure the infrastructure for Lync Room System (LRS).
  • Configure large meetings and Skype Meeting Broadcast.

Module 7: Designing and Implementing Monitoring and Archiving in Skype for Business 2015

This module describes the Monitoring Service components in Skype for Business Server. It then describes archiving and explains how to design an archiving policy. Finally, it explains how to implement archiving.

Lessons

  • Components of the Monitoring Service
  • Overview of Archiving
  • Designing an Archiving Policy
  • Implementing Archiving

Lab : Implementing Monitoring

  • Enabling Monitoring Reports

Lab : Implementing Archiving

  • Enabling Skype for Business Server Archiving to Microsoft Exchange Server 2013

After completing this module, students will be able to:

  • Describe Monitoring Service components in Skype for Business Server.
  • Implement monitoring.
  • Design an archiving policy.
  • Implement archiving.

Module 8: Deploying Skype for Business 2015 External Access

This module describes the components for external access. It then explains how to configure external access policies and security, how to configure certificates, and how to configure reverse proxy. Additionally, this module describes how to configure Skype for Business Server 2015 for mobile clients. Finally, it explains how to design and configure federation in Skype for Business Server.

Lessons

  • Overview of External Access
  • Configuring External Access Policies and Security
  • Configuring External Access Network and Certificates
  • Configuring Reverse Proxy
  • Designing Mobility in Skype for Business Server
  • Designing Federation in Skype for Business Server

Lab : Designing and Implementing External User Access

  • Defining the Edge Server in the Topology
  • Installing and Configuring the Edge Server

Lab : Installing the Components for External Users

  • Installing and Configuring Reverse Proxy
  • Validate External Messaging

After completing this module, students will be able to:

  • Identify the components for external access.
  • Configure external access policies and security.
  • Configure external access network and certificates.
  • Configure reverse proxy.
  • Configure Skype for Business Server 2015 for mobile clients.
  • Design and configure federation in Skype for Business Server.

Module 9: Implementing Persistent Chat in Skype for Business 2015

This module explains how to design a Skype for Business 2015 topology that includes Persistent Chat. It then explains how to deploy Persistent Chat in Skype for Business. Finally, it explains how to configure and manage Persistent Chat.

Lessons

  • Designing a Persistent Chat Server Topology
  • Deploying Persistent Chat Server
  • Configuring and Managing Persistent Chat

Lab : Designing and Deploying Persistent Chat Server

  • Configuring the Topology for Persistent Chat Server
  • Installing Persistent Chat Server
  • Registering a New Add-In

Lab : Configuring and Using Persistent Chat

  • Configuring Chat Rooms and Policies
  • Validating a Persistent Chat Deployment
  • Troubleshooting Persistent Chat

After completing this module, students will be able to:

  • Design a Skype for Business topology that includes Persistent Chat.
  • Deploy Persistent Chat in Skype for Business.
  • Configure and manage Persistent Chat in Skype for Business.

Module 10: Implementing High Availability in Skype for Business 2015

This module describes how to design and implement a high-availability solution for Front End Servers and Back End Servers in a Skype for Business Server environment. It also explains how to design and implement a high-availability solution for file stores, Edge Servers, Mediation Servers, Office Online server farms, and reverse proxy servers in a Skype for Business Server environment.

Lessons

  • Planning for Front End Pool High Availability
  • Planning for Back End Server High Availability
  • High Availability for Other Component Servers

Lab : Pre-Lab Configuration

  • Preparing for the Lab

Lab : Implementing High Availability

  • Managing Front End Pools
  • Configuring Hardware Load Balancing

After completing this module, students will be able to:

  • Design and implement a high-availability solution for Front End Servers in a Skype for Business Server environment.
  • Design and implement a high-availability solution for Back End Servers in a Skype for Business Server environment.
  • Design and implement a high-availability solution for file stores, Edge Servers, Mediation Servers, Office Online Server farms, and reverse proxy servers in a Skype for Business Server environment.

Module 11: Implementing Disaster Recovery in Skype for Business 2015

This module describes the disaster recovery options in Skype for Business Server, such as Front End pool pairing and Persistent Chat Server stretched pools. It then explains how to implement disaster recovery in Skype for Business Server. Additionally, it describes the disaster recovery options for Persistent Chat, the Central Management store, the Location Information Service (LIS) database, and user data.

Lessons

  • Disaster Recovery Options in Skype for Business Server
  • Implementing Disaster Recovery in Skype for Business Server
  • Additional Disaster Recovery Options in Skype for Business Server

Lab : Implementing and Performing Disaster Recovery

  • Configuring Pool Pairing
  • Perform Pool Failover and Failback

After completing this module, students will be able to:

  • Describe disaster recovery options in Skype for Business Server.
  • Implement disaster recovery in Skype for Business Server.
  • Describe the disaster recovery options for Persistent Chat, the Central Management store, the Location Information Service (LIS) database, and user data.

Module 12: Integrating with Skype for Business Online

This module describes Skype for Business Online features. It then explains how to prepare an on-premises environment for a hybrid Skype for Business deployment. It also explains how to configure a hybrid Skype for Business deployment.

Lessons

  • Overview of Skype for Business Online
  • Preparing for a Hybrid Skype for Business Deployment
  • Configuring a Hybrid Skype for Business Environment

Lab : Designing a Hybrid Skype for Business Deployment

  • Designing the Hybrid Skype for Business Environment

After completing this module, students will be able to:

  • Describe Skype for Business Online features.
  • Prepare an on-premises environment for a hybrid Skype for Business deployment.
  • Configure a hybrid Skype for Business deployment.

Module 13: Planning and Implementing an Upgrade to Skype for Business Server 2015

This module describe how to plan a side-by-side migration from Lync Server 2010 and Lync Server 2013 to Skype for Business Server 2015. It also explains how to perform an in-place upgrade from Lync Server 2013 to Skype for Business Server.

Lessons

  • Overview of Upgrade and Migration Paths
  • Migrating to Skype for Business 2015
  • In-Place Upgrade to Skype for Business Server 2015

Lab : Performing an In-Place Upgrade of Lync 2013 to Skype for Business

  • Install Skype for Business Administrative Tools
  • Performing In-Place Upgrade from Lync Server 2013 to Skype for Business Server 2015

After completing this module, students will be able to:

  • Describe the supported migration and upgrade paths for Skype for Business Server.
  • Perform an in-place upgrade of Lync Server 2013 to Skype for Business Server.
  • Describe how to manage the user experience during an upgrade.

MOC 40409:Deploying Voice Workloads for Skype for Business Online and Server 2015

Module 1: Introduction to Voice Workloads

Designing a Skype for Business voice solution requires the understanding of many technologies. With Microsoft's latest cloud based voice services, customers now have even more flexibility in deploying a voice solution for their enterprise, but with that flexibility comes further complexities that must be understood. In this module, you will learn about basic VoIP concepts, how they evolved from early telephony technologies, as well as Office 365 services and Microsoft's entry into the voice world. You will also learn about on-premises and cloud based voice offerings now available as part of the Skype for Business product set.

Lessons

  • Voice Overview
  • Designing Voice Workloads
  • Skype for Business Ecosystem
  • SIP Basics and Routing

Lab : Customising Your Lab Environment

  • Configuring the On-Premises Organisation

Module 2: Assess Network and Voice Deployment Options

In this module, you will learn how to perform a network readiness assessment for an implementation of Skype for Business Server 2015 or Skype for Business Online. This module coincides with the Skype Operations Framework (SOF) Plan phase. Specifically, this module aligns with the Envision, Assess, and Design stages. You will learn about Skype for Business Online and Skype for Business Server 2015 features and functionality. You will also learn the supported architectures for Skype for Business Online and Skype for Business Server 2015.

Lessons

  • Network Planning and Assessment
  • Skype for Business Features and Functionality
  • Plan your Cloud PBX Solution

Lab : Configuring Identity Federation with Office 365

  • Adding a Custom Domain and Enabling Directory Synchronisation in Office 365
  • Performing Directory Synchronisation
  • Installing and Configuring Active Directory Federation Services
  • Enabling Single Sign-On with Office 365

Module 3: Split Domain Configuration

In this module, you will learn what is meant by the term split domain and what it describes relative to the Skype for Business product. You will also learn the benefits of split domain, the prerequisites needed to deploy this environment, and how to provision users once it's been configured. Finally, you will learn to troubleshoot common issues.

Lessons

  • Split Domain Overview
  • Split Domain Requirements
  • Split Domain Deployments
  • User Provisions and Migration
  • Troubleshooting Split Domain Related Issues

Lab : Setting up Split Domain with Skype for Business Online

  • Setting up Split Domain with Skype for Business Online
  • Moving Users to Skype for Business Online
  • Verifying the Split Domain Skype for Business User Experience
  • Managing Users in Skype for Business Online

Module 4: Cloud PBX with PSTN Calling and Conferencing

Cloud PBX is a Microsoft-based PBX solution offered in Office 365. Cloud PBX enables organisations to eliminate their existing PBX infrastructure and migrate PBX functionality, as well as existing telephone numbers, to Office 365. Public Switch Telephone Network (PSTN) Calling provides a PSTN connection for users via Microsoft Calling Plans. PSTN Conferencing has been integrated into Skype for Business Online Meetings capability in Office 365 which allow users to create, manage, and host their own online meetings with PSTN integration for easy dial-in access.

Lessons

  • Cloud PBX with PSTN Calling Features
  • PSTN Conferencing and Meeting Features
  • Skype for Business Server 2015 Dial-in Conferencing

Lab : Configuring Cloud PBX with PSTN Calling

  • Enabling Users for PSTN Calling in Skype for Business Online
  • Using Online PSTN Calling Features
  • Enabling Users for Cloud PSTN Conferencing
  • Using PSTN Conferencing in Skype for Business Online

Module 5: Enterprise Voice (On-Premises)

In this module, you will learn about Skype for Business Server 2015 Enterprise Voice. Enterprise Voice is a unified communications solution delivered by Skype for Business Server 2015. Enterprise Voice enables organisations to send and receive calls via the Publicly Switched Telephone Network (PSTN). You will learn how to configure voice components like Dial Plans, Voice Policies, and Routes that are an integral part of the Enterprise Voice solution.

Lessons

  • Designing Enterprise Voice
  • Configuring Enterprise Voice
  • Voice Routing
  • Assigning Phone Numbers
  • Client Configuration
  • Unified Messaging

Lab : Configuring Enterprise Voice

  • Build a Regular Expression
  • Configuring Dial Plans
  • Configuring a Voice Policy, PSTN Usage, and Route
  • Assigning User Dial Plans and Policies
  • Test Voice Routing
  • Configure the London Dial Plan

Module 6: PSTN Connectivity

A key component to a successful organisation is the ability to communicate between internal employees and customers and partners. In order for this to happen organisations need to bridge communications between their internal communications systems such as Skype for Business Server 2015 and the public switched telephone network by using an existing Public Branch Exchange (PBX), gateway, or Internet service provider (ISP). Connection to the PSTN enables enterprise users to make and receive calls from external numbers by using the same Skype for Business client used for internal calls. In addition, employees can leverage the broad range of Skype for Business features to improve their communications interactions with external users connected through the PSTN.

Lessons

  • Connecting to the PSTN
  • Connecting to the Existing PBX
  • M:N Interworking Routing
  • Call Routing Reliability
  • Call via Work
  • Shared Line Appearance
  • IP Phones
  • Room Systems
  • Mobile

Lab : Configuring Integration with an IP-PBX

  • Configuring Enterprise Voice Settings for London
  • Configuring Inter-Trunk Routing
  • Research Skype for Business Server 2015 Integration Settings
  • Configuring IP-PBX Integration Settings

Module 7: Cloud PBX with On-Premises PSTN Connectivity using an Existing Deployment

This module discusses the implementation and configuration of Cloud PBX with an on-premises PSTN with an existing deployment. With many options for implementation, students should be familiar with the different methods and connectivity options. Implementing Cloud PBX requires a tenant with Office 365 and a network infrastructure that can be utilised for users at an office or on a public internet connection. It is important to remember that dial-in conferencing needs to be implemented via PSTN Conferencing or Audio Conferencing Provider (ACP). On-Premises PSTN Connectivity with Cloud Connector Edition will be covered in the next module.

Lessons

  • Call Flows and Manageability

Lab : Call Flows and Manageability

  • Exercise 1: Testing the Current PBX Calling Solution
  • Exercise 2: Enabling Cloud PBX with On-Premises PSTN Connectivity
  • Exercise 3: Testing Cloud PBX with On-Premises PSTN Connectivity

Module 8: Cloud PBX with On-Premises PSTN Connectivity using Cloud Connector Edition

Enterprises that have a voice solution on-premises that does not include Skype for Business Server 2015 or Lync Server 2013 can still integrate their current solution with Skype for Business Online by leveraging Cloud Connector Edition (CCE). It is important to choose the correct topology for CCE in order to support an organisation's voice requirements. This module will review the different supported topologies and provide guidance on the deployment process.

Lessons

  • Introduction to Cloud Connector Edition
  • Planning PSTN Connectivity via Cloud Connector Edition
  • Deploying Cloud Connector Edition

Lab : Deploying Cloud Connector Edition

  • Configuring the Lab Organisation
  • Prepare First Cloud Connector Edition High Availability Appliance
  • Prepare Second Cloud Connector Edition High Availability Appliance
  • Create Base VHDX for Cloud Connector Edition Virtual Machines
  • Deploy First Cloud Connector Edition High Availability Appliance
  • Configure Office 365 Tenant
  • Test Cloud PBX with On-Premises PSTN Connectivity
  • Deploy Second Cloud Connector Edition High Availability Appliance
  • Complete and Testing Cloud Connector Edition High Availability
  • Test Cloud Connector Edition Management Service Auto Recovery

Module 9: Enhanced Calling Features and Device Requirements

Enterprise Voice provides a number of specific on-premises features such as call parking, unassigned numbers, PSTN conferencing, and Response Groups. It also builds on the basic Enterprise Voice deployment scenario introduced earlier in the course. To use Enterprise Voice, you need to know about the various Enterprise Voice applications and how to implement and configure them. You will explore the Skype for Business Server Response Group Service (RGS) in some depth, including components such as RGS agent groups, RGS queues, hunt groups or basic workflows, and Interactive Voice response workflows. In addition, you should be able to describe the Attendant routing method.

Lessons

  • Call Park Service
  • Managing Calls to Unassigned Numbers
  • Delegation and Private Lines
  • Response Group Services
  • Location Information Services and E9-1-1

Lab : Configuring Response Groups

  • Configuring Agent Groups and Queues
  • Configuring Workflows
  • Verifying the Response Group Service Behavior

Lab : Configuring Location Information Services and Managing Devices

  • Creating Emergency Routes and PSTN Usages
  • Configuring Number Manipulation on Trunks for Emergency Numbers
  • Defining LIS Locations
  • Experiencing LIS Features

Module 10: Network Requirements

In this module, you will learn how to optimise voice communications on a network by planning for network consumption and implementing bandwidth optimising technologies such as call admission control (CAC), quality of service (QoS), and software defined networks (SDN). You will also learn the media stacks available for Skype for Business Server 2015 and Skype for Business Online.

Lessons

  • Media Stacks
  • Traffic Modeling
  • Quality of Service
  • Software-Defined Networking
  • Overview of Call Admission Control
  • Implementing Call Admission Control
  • Software-Defined Networking

Lab : Managing Voice Quality

  • Entering information into the Skype for Business Bandwidth Calculator
  • Reviewing Calculated Results
  • Configuring Quality of Service
  • Verifying the Quality of Service Application
  • Configuring Call Admission Control to Manage Bandwidth
  • Analysing DSCP Values and Port Ranges for Prioritising Network Traffic (Bonus Exercise

Module 11: Monitoring and Maintaining Voice Quality

Asserting, achieving, and maintaining call quality are imperative for a successful Skype for Business deployment, especially for voice and conferencing workloads. This module will detail Microsoft's Call Quality Methodology as both a process and toolset that can be used to achieve these goals. Call Quality Scorecard, along with its accompanying script and the Call Quality Dashboard, will be described as additional tools to measure and maintain call quality goals set by an organisation. The module will also show how to leverage native Skype for Business tools and datasets to help troubleshoot and further refine deployment quality.

Lessons

  • Call Quality Methodology
  • Call Quality Dashboard
  • Monitoring Tools
  • Usage Reports and Monitoring

Lab : Deploying Call Quality Dashboard, Analysing Reports, and Capturing KHI

  • Installing the Skype Call Quality Dashboard
  • Using the Skype Call Quality Dashboard
  • Analyse Peer-to-Peer Session Detail Reports
  • Troubleshoot Media Quality Reports
  • Monitoring Synthetic Transactions
  • Monitoring Server Health

Module 12: Voice Troubleshooting

Troubleshooting is a basic skill that is required to support Skype for Business Server deployments. Skype for Business infrastructure can be deployed in a variety of topologies, as has been described throughout this course. Skype for Business administrators should be familiar with both the core tools and the troubleshooting methods that apply specifically to Skype for Business Online and Skype for Business Server 2015. This module will introduce tools and methodologies for troubleshooting Skype for Business client, Skype for Business Server 2015, and Skype for Business Online. Various scenarios will be explored to provide familiarity with some of the common issues administrators face.

Lessons

  • Troubleshooting Call Quality
  • Troubleshooting Scenarios
  • Troubleshooting Skype for Business Online Voice
  • Troubleshooting IP Phones

Lab : Troubleshoot Dial Plans, Routing, and Trunks

  • Reviewing the Centralised Logging Service Components
  • Using the CLS Logger Tool
  • Tracing Fundamentals
  • Identifying Dial Plan Misconfiguration
  • Troubleshooting Voice Routing Issues

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You'll sit the following exams during the course at the Firebrand Training Centre, covered by your Certification Guarantee :

Exam 70-334: Core Solutions of Microsoft Skype for Business 2015

This exam will measure you on the following skills:

  • Plan and design Skype for Business (35-40%)
  • Deploy and configure Skype for Business (30-35%)
  • Manage and troubleshoot Skype for Business (30-35%)

Exam 70-333: Deploying Enterprise Voice with Skype for Business 2015

This exam will measure you on the following skills:

  • Plan and design Skype for Business with Enterprise Voice (30-35%)
  • Deploy and configure Enterprise Voice (30-35%)
  • Manage and troubleshoot Enterprise Voice (30-35%)

To achieve the MCSE: Productivity certification, you are required to pass exam 70-334 as well as the exams aligned to one of the following MCSA:

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Included:

  • MOC 20334B: Core Solutions of Microsoft Skype for Business 2015
  • MOC 40409: Deploying Enterprise Voice with Skype for Business 2015

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CISSP CBK Review and CSX Practitioner Level 1,2 and 3
  • *** On site testing is not included for our PMI, GIAC, (ISC)2, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses.
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Before attending this course you are required to have a minimum of two years experience in:

  • Administering Windows Server 2012 or Windows Server 2008 R2
  • Working with Active Directory and AD DS
  • Working with name resolution, including Domain Name System (DNS)

You are also required to have experience working with and an understanding of the following:

  • Certificates, including public key infrastructure (PKI) certificates
  • Windows PowerShell command-line interface
  • Data networks and telecommunications standards and components

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888