Microsoft Supporting and Troubleshooting Windows 10 - Only 3 Days

Why

Seven reasons why you should sit your Windows 10 Support and Troubleshooting course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Windows 10 Support and Troubleshooting certified in just 3 days. With us, you’ll be Windows 10 Support and Troubleshooting trained in record time
  2. Our Windows 10 Support and Troubleshooting course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Windows 10 Support and Troubleshooting first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more Windows 10 Support and Troubleshooting. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Windows 10 Support and Troubleshooting faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Windows 10 Support and Troubleshooting with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 67,286 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Windows 10 Support and Troubleshooting courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

On this accelerated 3 day Microsoft course, you will learn to troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. You'll develop in-depth understanding of Windows 10 features and how they can be used in an Active Directory environment.

Your Microsoft Certified Trainer (MCT) will immerse you in Microsoft Official Curriculum in a distraction free training environment. Combining theory with practical labs and extensive review sessions, you will develop knowledge faster - with practical skills relevant to a real world working environment.

Your accelerated Windows 10 course will teach you the skills and knowledge to:

  • Describe the processes of planning and implementing a troubleshooting methodology for Windows 10.
  • Troubleshoot a Windows 10 PC through startup issues and operating system services.
  • Resolve common hardware and device drive issues.
  • Troubleshoot Windows 10 devices remotely.
  • Troubleshoot network connectivity issues.
  • Troubleshoot client configuration failures and Group Policy Objects issues.
  • Troubleshoot user setting issues.
  • Troubleshoot remote connectivity issues.
  • Resolve issues related to accessing resources from devices that are domain-joined and not domain-joined.
  • Troubleshoot application installation and operation issues.
  • Maintain and recover a device running Windows 10.

This course is ideal if you're an Enterprise Desktop Support Technician (EDST) - providing Tier 2 support to users running Windows 10 personal computers (PCs) and devices in medium to large enterprise. Alternatively, this course will also help prepare if you're planning on taking exam 70-697: Windows 10 Configuring, for those in pursuit of Windows 10 certification.

Read more ...

Interested? See prices or call 080 80 800 888

Use your free Microsoft training vouchers

You may be entitled to heavily-discounted training via Microsoft's Software Assurance Training Voucher (SATV) scheme. If your business has bought Microsoft software, check to see if it came bundled with free training vouchers! Vouchers can be exchanged against training for all Microsoft technologies. If you’re unsure, get in touch with us

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

MOC 10982C: Supporting and Troubleshooting Windows 10

Module 1: Implementing a Troubleshooting Methodology

This module explains the processes of establishing and using a troubleshooting methodology in Windows 10. This module also covers various Windows 10 fundamentals, high-level architecture, and often-used troubleshooting tools. It also explains the role of an EDST (Enterprise Desktop Support Technician) in a Windows 10 environment.

Lessons

  • Overview of Windows 10
  • Introduction to the EDST Job Role
  • Overview of Troubleshooting Steps
  • Troubleshooting Tools

Lab : Implementing a Troubleshooting Methodology

  • Implementing a Troubleshooting Methodology

Lab : Using Troubleshooting Tools

  • Using Troubleshooting Tools

After completing this module, you'll be able to:

  • Describe the Windows 10 operating system, devices it supports, and the Windows 10 architecture.
  • Understand the Enterprise Desktop Support Technician (EDST) role in a Windows 10 environment.
  • Understand the troubleshooting methodology for Windows 10.
  • Describe Windows 10 troubleshooting tools.
  • Use Windows 10 troubleshooting tools.

Module 2: Troubleshooting Startup Issues

This module describes how to identify and troubleshoot issues that affect the Windows 10 operating system's ability to start, and how to identify problematic services that run on the operating system. It also describes how to use the Windows 10 advanced troubleshooting tools, collectively known as the Windows Recovery Environment (Windows RE).

Lessons

  • Overview of the Windows 10 Startup Recovery Environment
  • Troubleshooting Startup Settings
  • Troubleshooting Operating System Service Issues
  • Recovering BitLocker-Protected Drives

Lab : Troubleshooting Startup Issues

  • Resolving a Startup Issue (1)
  • Resolving a Startup Issue (2)

Lab : Recovering BitLocker-Encrypted Drives

  • Recovering a BitLocker-Encrypted Drive
  • Creating a New BitLocker Password

After completing this module, you'll be able to:

  • Describe the Windows 10 startup architecture.
  • Optimise and troubleshoot startup settings.
  • Troubleshoot Windows 10 operating system services.
  • Recover drives encrypted with Windows BitLocker Drive Encryption.

Module 3: Troubleshooting Hardware and Device Drivers

This module explains how to support users that utilise a multitude of devices that run Windows 10. It describes how an operating system uses device drivers, and how you can troubleshoot hardware devices and device drivers. The module also covers how to monitor the reliability of a Windows 10 device and troubleshoot any issues that might occur.

Lessons

  • Troubleshooting Device Drivers Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures
  • Monitoring Reliability
  • Configuring the Registry

Lab : Troubleshooting Device Driver Issues

  • Troubleshooting a Missing Device Driver
  • Resolving Hardware Problems
  • Resolving Device Driver Problems
  • Configuring Group Policy Settings to Control Device Installation

Lab : Troubleshooting Hardware Issues

  • Diagnosing Memory and Troubleshooting Failed Disk Redundancy
  • Accessing a Volume from a Failed Computer

After completing this module, you'll be able to:

  • Troubleshoot hardware device drivers.
  • Describe the process of troubleshooting hardware.
  • Troubleshoot physical hardware failures.
  • Monitor the reliability of Windows 10 devices.
  • Configure the Windows 10 registry.

Module 4: Troubleshooting Remote Computers

The focus of this module is on using tools that are designed specifically to facilitate remote management connections. This module explores three ways in which you can remotely connect to and manage remote computers: Remote Desktop, Windows Remote Assistance, and Windows PowerShell remoting.

Lessons

  • Using Remote Desktop
  • Using Remote Assistance
  • Remoting with Windows PowerShell

Lab : Troubleshooting Remote Computers Through Remote Desktop and Remote Assistance

  • Using Remote Desktop
  • Using Remote Assistance

Lab : Troubleshooting a Remote Computer By Using Windows PowerShell

  • Using Windows PowerShell Remoting

After completing this module, you'll be able to:

  • Use Remote Desktop to manage remote computers.
  • Use Remote Assistance to manage remote computers.
  • Use Windows PowerShell remoting to manage remote computers.

Module 5: Resolving Issues with Network Connectivity

This module describes the tools that you can use to set up and troubleshoot both wired and wireless network connections more efficiently. This module also explains how to support your organisation's network infrastructure, and configure and troubleshoot network connections.

Lessons

  • Determining Network Settings
  • Troubleshooting Network Connectivity
  • Troubleshooting Name Resolution

Lab : Resolving Network Connectivity Issues

  • Resolving a Network Problem (1)
  • Resolving a Network Problem (2)
  • Troubleshooting a Wireless Network

After completing this module, you'll be able to:

  • Determine network settings in Windows 10.
  • Troubleshoot issues with network connectivity.
  • Troubleshoot issues with name resolution.

Module 6: Troubleshooting Group Policy

This module provides an overview of Group Policy and describes how to apply GPOs to computers. It also explains how to resolve configuration problems and issues with applying GPOs.

Lessons

  • Overview of Group Policy Application
  • Resolving Client-Configuration Failures and GPO Application Issues

Lab : Troubleshooting Issues with Group Policy Application

  • Resolving Group Policy Application (1)
  • Resolving Group Policy Application (2)
  • Resolving Group Policy Application (3)

Lab : Resolving Issues with Group Policy

  • Resolving Group Policy Application (1)

After completing this module, you'll be able to:

  • Describe how you apply GPOs to computers.
  • Resolve client-configuration failures and GPO application issues.

Module 7: Troubleshooting User Settings

In this module, you will examine issues that can occur when users sign in. You will study the methods that you can use to identify the causes of sign-in issues, and learn how to troubleshoot them. You will also learn how to troubleshoot the application of user settings.

Lessons

  • Troubleshooting Sign-In Issues
  • Troubleshooting the Application of User Settings

Lab : Troubleshooting Sign-In Issues

  • Resolving Sign-In Issue 1
  • Resolving Sign-In Issue 2

Lab : Troubleshooting the Application of User Settings

  • Resolving a Folder Redirection Issue

After completing this module, you'll be able to:

  • Troubleshoot user sign-in issues.
  • Troubleshoot the correct application of user settings.

Module 8: Troubleshooting Remote Connectivity

This module explains the virtual private network (VPN) and DirectAccess technologies, and the common problems with their implementation and usage. The module also provides several possible mitigations for these problems.

Lessons

  • Troubleshooting Issues with VPN Connectivity
  • Troubleshooting DirectAccess

Lab : Troubleshooting VPN Connectivity

  • Troubleshoot VPN Connectivity Issue 1
  • Troubleshoot VPN Connectivity Issue 2

Lab : Configuring and Troubleshooting DirectAccess

  • Prepare the DirectAccess Implementation
  • Configuring and Verifying Client-Side Settings for DirectAccess
  • Troubleshooting DirectAccess

After completing this module, you'll be able to:

  • Troubleshoot issues with VPN connectivity.
  • Configure and troubleshoot DirectAccess.

Module 9: Troubleshooting Resource Access within a Domain

This module explains how to resolve problems related to resource access from computers that are domain members. It explains how to troubleshoot file permission issues, encrypting file system (EFS) issues, and printer access issues.

Lessons

  • Troubleshooting File Permissions Issues
  • Recovering Files Encrypted by EFS
  • Troubleshooting Issues with Printer Access

Lab : Troubleshooting File-Access Issues

  • Resolving a File-Access Issue (1)
  • Resolving a File-Access Issue (2)
  • Resolving a File-Access Issue (3)

Lab : Troubleshooting Access to Encrypted Files

  • Encrypting and Recovering Access to Encrypted Files

Lab : Troubleshooting Printer Issues

  • Resolving a Printer Issue (1)
  • Resolving a Printer Issue (2)

After completing this module, you'll be able to:

  • Troubleshoot issues with file permissions.
  • Recover files encrypted by EFS.
  • Troubleshoot issues with accessing printers.

Module 10: Troubleshooting Resource Access for Clients That Are Not Domain Members

This module explains how to resolve problems related to resource access from computers that are not domain members. You will learn how to configure and troubleshoot the Work Folders feature, which enables users to access organisational data securely from their personal devices. You will also learn how to configure and troubleshoot access to Microsoft OneDrive.

Lessons

  • Configuring and Troubleshooting Work Folders
  • Configuring and Troubleshooting OneDrive Access

Lab : Troubleshooting Resource Access for Clients That Are Not Domain Members

  • Troubleshooting Work Folders 1
  • Troubleshooting Work Folders 2
  • Troubleshooting OneDrive for Business

After completing this module, you'll be able to:

  • Configure and troubleshoot the Work Folders feature.
  • Configure and troubleshoot access to Microsoft OneDrive.

Module 11: Troubleshooting Applications

Windows 10 supports the installation and use of two types of applications: desktop apps and Universal Windows apps. This module examines these two types of applications, and the issues - including application compatibility issues - that affect a user's ability to install and run them. This module also covers how users can resolve web browser - related issues, specifically issues associated with both Microsoft Internet Explorer and Microsoft Edge.

Lessons

  • Troubleshooting Desktop App Installation Issues
  • Troubleshooting Desktop Apps
  • Managing Universal Windows Apps
  • Troubleshooting Access to Company Web Applications

Lab : Troubleshooting Desktop Apps

  • Troubleshooting AppLocker Policy Applications
  • Troubleshooting Application Compatibility Issues

Lab : Troubleshooting Access to Company Web Applications

  • Troubleshooting Internet Explorer Issues
  • Troubleshooting Microsoft Edge Issues

After completing this module, you'll be able to:

  • Troubleshoot desktop app installation issues.
  • Troubleshoot desktop apps.
  • Manage Universal Windows apps.
  • Troubleshoot web browsers.

Module 12: Maintaining Windows 10

Once the Windows 10 operating system is activated on your computers, you must establish procedures to monitor their performance and ensure that they remain up-to-date with the latest operating system updates and security fixes. This module discusses how to provide for the ongoing maintenance of Windows 10 operating systems.

Lessons

  • Managing and Troubleshooting Windows Activation
  • Monitoring and Troubleshooting Computer Performance
  • Applying Applications and Windows Updates

Lab : Monitoring and Troubleshooting Performance

  • Resolve a Performance-Related Issue
  • Resolve a CPU-Related Performance Issue
  • Resolve a Disk-Related Performance Issue

After completing this module, you'll be able to:

  • Manage and troubleshoot volume activation in Windows operating systems.
  • Monitor and troubleshoot Windows 10 performance.
  • Update applications and Windows 10.

Module 13: Recovering Data and Operating Systems

This module explains how to use file recovery and troubleshoot deleted files. It also describes how to recover a Windows 10 computer.

Lessons

  • File Recovery in Windows 10
  • Recovering an Operating System

Lab : Recovering Data

  • Resolving Issues with Previous Versions

Lab : Provisioning Computers to Comply with Company Standards

  • Provisioning a Computer to Comply with Company Standards

After completing this module, you'll be able to:

  • Recover files in Windows 10 by configuring and using file recovery features.
  • Recover a computer that is running Windows 10.

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Interested? See prices or call 080 80 800 888

MOC 10982C: Supporting and Troubleshooting Windows 10

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC and CISSP CBK Review
  • *** On site testing is not included for our PMI, GIAC, (ISC)2, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Interested? See prices or call 080 80 800 888

Before attending this course, it is recommended that you have the following skills and knowledge:

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server 2012 R2 fundamentals.
  • Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888

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Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 67,286 students and asked them all to review our Accelerated Learning. Currently, 96.67% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Our tutor was very thorough, entertaining and funny."
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (14/6/2018 to 17/6/2018)

"Our tutor was very entertaining and funny."
Anonymous, Jolly IT Solutions - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (14/6/2018 to 17/6/2018)

"Great training, great instructor!"
Kyle Parsons, Fidelity. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (14/6/2018 to 17/6/2018)

"Really good training, I was really happy with it."
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (14/6/2018 to 17/6/2018)

"It is intense and certainly not for the feint hearted! We had a fantastic tutor who was dubbed "The Queen of SQL" forevermore. She made this course incredibly interesting and her enthusiasm was needed to push us through the course in its entirety! "
Jack Buchanan, NA. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (11/6/2018 to 16/6/2018)

"The instructor defiantly have excellent knowledge of the course subject. She is also a natural trainer who can keep all skill levels in mind while training."
Izak Potgieter, Convergint technologies. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (11/6/2018 to 16/6/2018)

"I recommend Firabrand Training to anyone who wants to extend their knowledge on any of the courses that they teach because it is fast track and it is well organised."
David Coleto, CityWest Homes. - Microsoft MTA Database Fundamentals (2 days) (11/6/2018 to 12/6/2018)

"The accelerated training provided good knowledge in able to obtain the certification."
Michael Howard. - Microsoft MCSA: BI Reporting (4 days) (7/6/2018 to 10/6/2018)

"Great training and additional extras, thanks very much."
Edward Williams, Lucid Partnership. - Microsoft MCSA: Web Applications (6 days) (1/6/2018 to 6/6/2018)

"I gained more knowledge and improved my technical skills!"
Maria Vig, Engie. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Good class - the instructor was great and I feel I have learned a lot from the way he taught."
Anonymous - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"A highly enjoyable and thorough course, taught in a manner that made the subject both interesting and understandable."
A.C.. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Really enjoyed the course and content from the instructor. Lots of little extras, which will help in the real world. Thanks!"
Edward Williams, Lucid Partnership. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Really enjoyed the course and content - lots of little extras which will help in the real world. "
Edward Williams, Lucid Partnership. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (1/6/2018 to 3/6/2018)

"Although the days were long, I found that the training was very useful and I learned a lot. Overall a great experience and couldn't fault my experience here!"
Regan Walsh , GB Railfreight. - Microsoft MCSA: Windows 10 (6 days) (21/5/2018 to 26/5/2018)

"Ask for 007! If you know.. you know - Hes a fantastic trainer, thank you so much!"
Reece Isles. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"My personal experience at Firebrand has been good as I have learnt a lot about server, networking and security. "
K.H., VolkerWessels UK LTD. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"I had an enjoyable time considering the amount of content that was required to be learnt. Personally i found it frustrating that measure-up had not been updated to correspond with the exam, this was not the instructor's fault -he's a good trainer. "
Laurence chalk. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"My experience has been good, lot of learning and intense sessions to get you to know the fundamentals. "
Anonymous - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"I think Firebrand goes the extra mile when providing students with learning exercises and the overall experience was a very pleasant and I would recommend it to my friends. "
N.F.. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (14/5/2018 to 19/5/2018)

"Found the course very useful to gain insight into the challenges developing solutions across multiple Dev teams both in the UK and off-shore. Using Dynamics 365 Online will allow ICAEW to deploy solutions across multiple platforms including mobile and tablet without needing to continue developing our dedicated iOS or Android aps. "
Tim Greaves, ICAEW. - Microsoft Dynamics 365 Customisation and Configuration (4 days) (14/5/2018 to 17/5/2018)

"Great experience and learned quite a bit. What I did already know was also reinforced."
Reuben Phillips , Transport for London. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"Training - intense but we had a knowledgeable trainer and a lot of time for questions if required Accommodation - personally, I find excellent and the food is very welcome after a long day Staff - all staff are very helpful and on hand for any concerns/queries. Instructor - excellent and although the course was accelerated, he applied knowledge well and had a lot of time for candidates whether groups or face to face. "
Dod Frieslick, Firebrand Training. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"I feel that although the learning was quick paced, there was sufficient time and materials or extra online resources given to self study in areas of knowledge that I needed more development in."
Venessa Cox, Firebrand. - Microsoft MTA Software Development Fundamentals (2 days) (10/5/2018 to 11/5/2018)

"Great learning experience. Definitely improves your chances of passing versus doing it alone. Really helps to have an industry expert for feedback and to solidify the concepts."
Matt Eisengruber, Dynatrace. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"Had a Legend of an instructor, who made the whole thing interesting!"
Akmil Matloob , MySelf. - Microsoft MCSA: Cloud Platform & MCSE: Cloud Platform and Infrastructure (Azure) (10 days) (21/4/2018 to 30/4/2018)

"The instructor was great with questions and I feel completely prepared for the exam at twice the speed."
Gary Spencer, Na . - Microsoft Architecting Microsoft Azure Solutions (3 days) (28/4/2018 to 30/4/2018)

"Amazing instructor, very passionate and knows his field and more!"
David Baldry, Dynatrace. - Microsoft Architecting Microsoft Azure Solutions (3 days) (28/4/2018 to 30/4/2018)

"Great facilities to study, a lot easier to concentrate with food, bed and drinks right around the corner."
Peter Van Ginkel, VWPFS. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"Totally brutal but completely do-able."
Dominic Hogg, Brightsolid. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"I attended the MCSA Server 2016 course with the view of taking the exams to gain the qualification, which would be my second MCSA at Firebrand. I feel I have the resources and knowledge to attain this soon, thanks to the course."
Mason Goddard, Redriff Primary. - Microsoft MCSA: Windows Server 2016 (11 days) (19/4/2018 to 29/4/2018)

"While I have failed this exam, I am satisfied I gained a lot of information. This is the best option for those who cant fined the quietness to study at home."
A.N.L.. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"Really great experience in learning key concepts of the cloud and Azure."
Darren Mayes, Adecco. - Microsoft Developing Microsoft Azure Solutions (4 days) (24/4/2018 to 27/4/2018)

"This course is very good and really gives in depth Azure knowledge."
G.B., Rikitita Solutions Ltd. - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 days) (21/4/2018 to 23/4/2018)

"The course was very well presented. The instructor took the class at the speed of the class instead of trying to rush through everything. He was always willing to stay late and offer support on any areas required. Great course and great tutor."
Rhys Jupp, Hilton Foods UK. - Microsoft MCSA: Windows 10 (6 days) (9/4/2018 to 14/4/2018)

"Training was a nice mix of theory and practical in the form of labs, instructor humorous but very knowledgeable making the experience more enjoyable with plenty of resources available. "
S.C.. - Microsoft Windows 10 (6 days) (9/4/2018 to 14/4/2018)

"The instructor goes over and beyond with with his students whatever there skill set is. Enthusiastic, knowledgeable and passionate. His energy has rubbed off on me and makes me want to continue studying."
N.B., NDBIT. - Microsoft MCSA: Office 365 (5 days) (9/4/2018 to 13/4/2018)

"Firebrand provides fast track IT education paired with high skilled teachers with real life experience in the areas they teach. This gives another dimension to the courses substance and validity. Highly recommended if you are looking at expanding your knowledge and career possibilities."
Anton Viberg, Enzure AB. - Microsoft MCSA: Office 365 (5 days) (9/4/2018 to 13/4/2018)

"It is definitely intense and quite hard but its worth it. "
Mohammed Saeed, Joseph Chamberlain College birmingham. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (9/4/2018 to 14/4/2018)

"Clear and concise, with practical lab examples."
M.W., TfL. - Microsoft MTA: Windows Server Administration Fundamentals (2 days) (9/4/2018 to 10/4/2018)

"My experience at the Firebrand Training Centre has been comfortable. The environment is peaceful which aids concentration and thinking. Food is good with a variety and range that also meets my dietary requirements. "
P.A., Firebrand. - Microsoft Programming in C# (4 days) (3/4/2018 to 6/4/2018)

"I think the instructor has done really well to deliver a course which is technically demanding. He has a good way of breaking complex theory down to simple terms. "
Anonymous - Microsoft Programming in C# (4 days) (3/4/2018 to 6/4/2018)

"- Trainer was excellent, very knowledgeable and good at explaining concepts, very helpful when it came to clarifying things. - While the days were long, the frequent breaks ensured concentration could be maintained (infinite coffee also helped with this!) - Accommodation was excellent - Food and drink were excellent! Excellent variety of food on offer, and different food every day. - Wide range of facilities at Wyboston Lakes, and the lake is great for a walk after a long training session."
Anonymous - Microsoft MTA Software Development Fundamentals (2 days) (26/3/2018 to 27/3/2018)

"Great course, very informative. We had a great instructor who has had practical experience. Lots of time spent with face-to-face instruction. Hands on material that we were able to work with as well. Really enjoyed my time here and will recommend to other colleagues as well. As an added bonus the food was great too!"
C.H.. - Microsoft MTA Software Development Fundamentals (2 days) (26/3/2018 to 27/3/2018)

"I love the bootcamp format (tried other training provider that only deliver 9:00 am to by 5:00 pm just wont work)!"
Melody Lam. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (12/3/2018 to 16/3/2018)

"Excellent speedy and professional learning environment. Knowledge on subject matter for the course superb by instructor."
Fredrik Olander, Max Matthiessen. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (12/3/2018 to 16/3/2018)

"Having never had any working experience on any SQL Server product, I enrolled on this course. The accelerated nature and the efficient way the course was presented helped me absorb the concepts. I am over the moon to have passed my very first Microsoft exam at Firebrand!"
Gordon Hepburn , Kerry. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (12/3/2018 to 16/3/2018)

"Highly focused training with experienced teacher and great documentation. "
Alfredo Hidalgo Iglesias, BYG. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (12/3/2018 to 16/3/2018)

"My first experience of Firebrand, training was fantastic, instruction as just the right combination of talking, demonstrating and practical work. Definitely recommend."
Tom Odell, BUUK Infrastructure. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (10/3/2018 to 12/3/2018)

"Excellent venue, resources and friendly staff. Thank you! Excellent venue, that is accessible and very close to perfect accommodation."
Christopher Harvey, Grafton Merchenties GB. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (5/3/2018 to 10/3/2018)

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