Project Management skills and knowledge

Interpersonal Skills

Effective management of interpersonal relationships during projects involves:

  • Communication
  • Building Trust
  • Influencing
  • Organising self/others
  • Leadership
  • Decision Making
  • Motivation
  • Coaching/Mentoring
  • Awareness – political / cultural
  • Negotiation
  • Team Building
  • Managing Conflicts
  • Problem solving

Read: Appendix X3

Required management knowledge and skills

  • Purchasing and Procurement
  • Contracts and Commercial Law
  • Information Technology
  • Sales and Marketing
  • Manufacturing and
  • Distribution
  • Logistics and Supply Chain
  • Health and Safety
  • Strategic, Tactical and Operational Planning
  • Financial Management and Accounting
  • Organisational Structures, Organisational Behaviour
  • Human Resources and
  • Personnel
  • Compensation, Benefits and Career Management

The PM needs to have an understanding of all these areas, does that excite you?

Organisational Influences on projects

Culture – common experiences include:

  • Vision, Mission, Values, Beliefs, Expectations
  • Rules, Policies, Processes, Procedures, Ways of Working
  • Systems for Reward, Compensation and Benefits, Attendance, Motivation, Recognition
  • Leadership, authority and hierarchy, relationships

Work ethics, hours of working

Shared Vision, Mission, Values Systems in place:

  • conduct
  • attendance
  • promotions
  • reward
  • compensation
  • motivation
  • recognition
  • procurement
  • room hire
  • claiming expenses
  • career progression
  • pool cars


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