8.3 Control Quality

"The process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes."

The definition shown in italics is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project Management Institute Inc., 2013

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project Management Institute Inc., 2013 Figure 5-16 Page 136

Quality Tools and Techniques

Types of inspection

  • Measuring
  • Examining
  • Testing
  • Acceptance Testing
  • Reviewing/ Peer reviewing
  • Walk-Through

Other Terms

  • Prevention – keeping errors out of the process
  • Inspection – not letting errors reach the customer
  • Tolerances – specified range of acceptable results
  • Control limits – boundaries of common variation

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