13.1 Identify Stakeholders

"The process of identifying the people, groups, or organisations that could impact or be impacted by a decision, activity, or outcome of the project; and analysing and documenting relevant information regarding their interests, involvement, inter-dependencies, influence and potential impact on project success."

The definition shown above in italics is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project Management Institute Inc., 2013

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project Management Institute Inc., 2013 Figure 13-2 Page 393

Stakeholder – anyone internal or external to the project, who has an interest in the project, or could be impacted by it.

The PM:

  • Identifies all stakeholders impacted by the project early in the project,
  • Analyzes their interest, expectations, importance and influence – critical to project success to do so
  • Documents and classifies stakeholder by their interests, attitude, influence, involvement, and impact in the Stakeholder Register.
  • Works closely with the Communications Management Plan

Source: http://www.e-consultation.org/guide/index.php/What_stakeholders_want

Power/Influence Grid

Others include:

  • Power / Interest
  • Power / Influence
  • Influence / Impact
  • Salience model
    • Power (ability to impose their will)
    • Urgency (need for immediate attention)
    • Legitimacy (their involvement as appropriate)

Stakeholder Register

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