13.2 Plan Stakeholder

"The process of developing appropriate management strategies to effectively engage stakeholders throughout the project life cycle, based on the analysis of their needs, interests and potential impact on project success"

The definition shown above in italics is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project Management Institute Inc., 2013

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project Management Institute Inc., 2013 Figure 13-5 Page 399

PM analyses result of the stakeholder analysis

  • How are stakeholders affected
  • What are their expectations
  • Who are those stakeholders with which I:
    • Have an existing relationship that I need to maintain
    • Don‟t and need to create a relationship
  • How do I and the project work to satisfy those needs and expectations?

Iterative process – revisited as stakeholders change during the project life

Levels of Engagement

Process underpins stakeholder engagement

Stakeholder Engagement Levels:

  • Resistant – to change and is aware of the project and its potential impacts
  • Supportive – to change
  • Leading – actively engaged in ensuring the project is a success

Stakeholder Management Plan

Contains

  • Data in the Stakeholder Register
  • Assumptions and constraints (sensitivities)
  • How the project will impact stakeholders
  • Key stakeholders + current & desired engagement levels
  • Relationships with them and how some overlap
  • Their communications requirements
  • Reasons for the communication + expected impact
  • Time/date of sending + how often
  • How to update/refine this Plan

May need more than 1 version

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