Microsoft Certified Desktop Support Technician (MCDST) - Only 5 Days

Seven reasons why you should sit your MCDST course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be MCDST certified in just 5 days. With us, you’ll be MCDST trained in record time
  2. Our MCDST course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass MCDST first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more MCDST. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn MCDST faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying MCDST with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 64,889 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study MCDST courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

When do you want to sit your accelerated course?

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22/5/2017 (Monday)

26/5/2017 (Friday)

Finished

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25/9/2017 (Monday)

29/9/2017 (Friday)

Wait list

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6/11/2017 (Monday)

10/11/2017 (Friday)

Limited availability

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18/12/2017 (Monday)

22/12/2017 (Friday)

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29/1/2018 (Monday)

2/2/2018 (Friday)

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12/3/2018 (Monday)

16/3/2018 (Friday)

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 64,889 students and asked them all to review our Accelerated Learning. Currently, 96.53% have said Firebrand exceeded their expectations:



"Its hard work but the benefits of the whole environment are worth it. Working closely with both students and instructor make a a great partnership in gaining knowledge."
Owen Oldfield, Gensler. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (23/2/2009 to 27/2/2009)

"The Tutor Graham certainly has a wealth of information and experience which he was happy to share it with us. The first couple of days (especially Sunday night) you're not sure what has hit you - but if youre prepared to put in the work youll get a lot out of it. The staff were efficient and the food was excellent."
Sandra Nabbs, TNT. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (22/10/2007 to 26/10/2007)

"I enjoyed study in Firebrand*. The staff and studying were very polite kind and helpful I really like the environment and whether there. The camp is suitable place for study there is no destraction. Everything is covered in at Firebrand Training so you dont have to be worried. The accommodation and the food are well prepared for the student. "
Ahmed Almansoori, Qatar Petroleum. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (22/10/2007 to 26/10/2007)

"I think the most important thing is to make a point your very first day to ask lots of questions aloud in class no matter how dumb you may feel asking them - a few people in our group were very silent in class time and they tended to be the ones who had the biggest panic attacks on exam day...Also i cannot stress the importance of bonding with your classmates; this was every bit as important for me as the instructors lessons - the sharing of knowledge and discussions out of hours were vital to spotting our weeknesses and dealing with them..."
Lee Moorton, computerlessons4u.co.uk. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (18/6/2007 to 22/6/2007)

"On day one I found it hard to believe that I would be ready to pass two exams within the next few days but it really does work. I will be more than happy to return for more courses."
Theo Tokkallos, ING. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (18/6/2007 to 22/6/2007)

"It was hard work but well worth it. The instructors are very good, will definately consider coming back for the 3rd time. Thanks for all your help.... Dina"
Dina Patel, Brit Insurance. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (18/6/2007 to 22/6/2007)

"Be prepared for long hours of intense training and reading, if you are prepared for this, you will enjoy your experience."
MC, Tilney Investment Management. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (7/5/2007 to 11/5/2007)

"The amount we were given to learn was intimidating at first, but the way the course was delivered gave me all the knowledge to pass the exam and to improve the way I do my job, I'd thoroughly recommend it!"
MG. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (7/5/2007 to 11/5/2007)

"Overall I found it a very positive experience. It was hard work but well worth the time and effort. Although I didn't pass the course and get the certification I wanted, I would recommend the course to anyone who is prepared to work hard and put in 120% effort (and can do with just 5 hours sleep at night) "
AL. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (12/2/2007 to 16/2/2007)

"My experience at Firebrand* was great, i learnt so much in just a few days and came away with a certification. The lecturer knew his stuff and more. The food was lovely, i haven't eaten so well in years. I would definately recommend this to anyone who is willing to learn. This is not for the faint hearted. Will definitely go back."
Jolene Bennett. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (12/2/2007 to 16/2/2007)

"A great environment for an intense learning experience. It was hard work but thoroughly worth it! Highly recommended."
Jon Clewlow, South Wales Police. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (12/2/2007 to 16/2/2007)

"Great course, well taught and I passed....."
Vernon Grandison, Unique Solutions (UK) Ltd. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (6/11/2006 to 10/11/2006)

"The best place to learn for busy people, a friendly comfortable environment which maximises your learning potential. Be prepared for very intensive and first class training."
C Ayres, www.ideasunlimited.tv. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (6/11/2006 to 10/11/2006)

"Very hard work, late nights. professional certification is the only way forward. Achievement is the goal."
Mario Mastrangelo, NCT. - Microsoft Certified Desktop Support Technician (MCDST) (5 days)

"New to accelerated learning but gained immensely, far more than home study. Hardest 5 days of my working life for years."
Ian Bennett, Stanley Security Solutions Europe. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (11/9/2006 to 15/9/2006)

"Enjoy my time at the camp. Will recommend to colleagues."
Gary Auger, BT PLC. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (14/8/2006 to 18/8/2006)

"Instructor was great, food was great. Be prepared to work hard. "
Paul Johnston. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (14/8/2006 to 18/8/2006)

"great way to learn in a short space of time."
Imran Ahmed. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (17/4/2006 to 21/4/2006)

"everything you could want the experience to be, superb support staff, excellant food and first class instructors."
Brian Barnard, westbourne motors. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (17/4/2006 to 21/4/2006)

"Firebrand* was the perfect environment to learn and take in the masses amount of work given. The staff are exceptionally helpful and attend to every need. The food is excellent! "
D.B., NHS. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (17/4/2006 to 21/4/2006)

"I think the camp is exellent and I will be back to sit my exam for me the best way I have found to learn "
Jonathan Bates, fidelity investment. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (17/4/2006 to 21/4/2006)

"I trained for the MCDST and I cannot fault it one bit. The staff are very friendly, accommodation okay, - but prepare yourself for a hard graft. Lectures are quite intense - although there were sufficient breaks throughout the day which I found were a necessity. You get quite a bit of homework in terms of reading material - it is well worth the hard work in the end though. Oh, and the food! - Top noFirebrand*h!"
Will Flanagan. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (19/12/2005 to 23/12/2005)

"An Intense but plesent experience that provides a welcome and deserved sense of acheivment"
Alan McCay. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (19/12/2005 to 23/12/2005)

"I really enjoyed myself. I was able to fully concentrate on studying without worring about anything else. I am very happy as I successfully passed my MCDST exams. "
Fenil Pathak. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (21/11/2005 to 25/11/2005)

"Coming with only limited technical experience as an ICT technician at a school, I was pretty nervous about it all. I did have a lot to learn and the days were long and hard, but at the end of it I achieved my MCDST. The tutor was brilliant and encouraged us all the way."
Sue Spencer, Hitchin Boys School. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (24/10/2005 to 28/10/2005)

"Hardwork, long days but worth it. Excellent facilities run by fantastic professional people."
Angela Clarke. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (24/10/2005 to 28/10/2005)

"This is the most conducive environment I have ever had the pleasure to train in. The work is hard but you are supported and encouraged throuhout. Trainer is undoubtly an inspiration with real world knowledge and ability to relate and adapt to the groups needs. Your not conditioned to pass a course, your taught the knowledge you need to do you job and do it well."
M.L., Singularity Limited. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (21/11/2005 to 25/11/2005)

"From the moment I arrived Firebrand* the staff were very helpful, and very organised. The rooms were comfortable and clean, the food was superb and the facilities were exactly what was needed to learn. On top of this, the instructor was very knowlegable and passed on his experiences to us with enthusiasm. This was the best training course I have attended."
Ian Haden, TNT . - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (26/9/2005 to 2/10/2005)

"Be prepared for a hard 5 days - this course is no walk in the park. However, with application and the right attitude you can absorb a huge amount of information in a very short space of time."
N.R.. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (26/9/2005 to 30/9/2005)

"I walked out of Firebrand* with a weatlh of Knowledge and a MCDST certification. I had a thorougly enjoyable week....Great surroundings, Fantastic food and was trained by the best instructor I have had the pleasure of learning from."
Vincent Sutton, TNT. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (1/8/2005 to 5/8/2005)

"A first class Firebrand*,a five star grade from start to finish with help and training beyond anything else i have had. How can it be improve on something, which is the cream of the crop.. First class all the way."
Malcolm Pye, TNT. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (1/8/2005 to 5/8/2005)

"First class knowledge from first class instructors in a first class environment. I can think of no better way or place to aquire the knowledge you need for certification. This was my second visit and the experience only gets better."
Tony Waddington, Myself - Computers R U. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (1/8/2005 to 5/8/2005)

"The 1st couple of days were very tough but after that you get used to the long days and the speed at which topics are covered. The resources available are exceptional and the environment is a relaxing one. I would highly recommend the trainng camp and I will be back in the future. "
O.S. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (6/6/2005 to 10/6/2005)

"A+ Network+, now MCDST, I'll be back for the MCSA soon!"
Patrick Tynan, Self Employed. - Microsoft Certified Desktop Support Technician (MCDST) (5 days) (14/2/2005 to 18/2/2005)

"This course was condensed but covered most of the topics. Will recommend to my colleagues and friends. One has to understand OOP, SDLC, VS, .net +Core. The Dev course was tough for me but the trainer made it understandable for me. "
P.A., kpdsolutions Ltd and contract client - TfL. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9/9/2017 to 17/9/2017)

"As expected, I had an excellent experience here and the instructor knew the subject matter very well. I will definitely recommend Firebrand anytime and any day."
Ekhorutomwen Asemota, Capgemini. - Microsoft Specialist: Architecting Microsoft Azure Solutions (2 days) (16/9/2017 to 17/9/2017)

"Excellent and to the point, cannot not praise enough the instructor whose delivery was impeccable. "
P.V.. - Microsoft MCSD: Azure Solutions Architect (9 days) (9/9/2017 to 17/9/2017)

"The training was well structured and comprehensive. I filled in my Azure knowledge gaps and the instructor prepared me for the exams excellently, and was extremely knowledgeable, patient, and friendly throughout. All hail Lord Chinzilla!"
Chris Smallman. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9/9/2017 to 17/9/2017)

"Lots of long days paid off - the course was tough but greatly rewarding. The instructor was a brilliant coach and we wouldn't have made it through the 9 days without him. The food wasn't bad either!"
Joseph Ellis, PA Consulting. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9/9/2017 to 17/9/2017)

"The instructor has been great. Extremely enthusiastic and engaging. Would definitely recommend him to my colleagues. The structure and coverage of the material will definitely help me succeed with Azure, thanks Victor!"
Tarun Julka, Diligent Corporation. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9/9/2017 to 17/9/2017)

"I always enjoy my courses at Firebrand and would recommend people take their courses here."
Ridhan Romjon, Retail 247. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (9/9/2017 to 17/9/2017)

"Intensive means just that. Long and exhausting training days but the quality of instruction makes the time fly by. Looking forward to part 2!"
C.P.. - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (9/9/2017 to 11/9/2017)

"The instructor was very engaging and knew his stuff! "
Anonymous - Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions (3 days) (9/9/2017 to 11/9/2017)

"The quality of the training at Firebrand is perfect for preparing your for the exams!"
Rachel Hillier, Computer-eye2. - Microsoft MCSA: Windows 10 (6 days) (21/8/2017 to 26/8/2017)

"If you need massive amounts of knowledge in a short time, these are the guys to train with. Excellent facility and instructors. "
Darrall Jarman, Dazzle Computer Solutions (Self Employed). - Microsoft MCSA: Windows 10 (6 days) (21/8/2017 to 26/8/2017)

"Great place to come if like me you cant sit at home and read through a book, as it just does not go in. I came here having read books and have learnt a lot in the 6 days I was here. The classrooms are quite a nice environment and if you get a good trainer then it makes the whole thing better. The days are long and a bit of a slog at times getting in at 8/8.30 and then leaving at 9. Obviously there are breaks in between but still long days and don't sleep much. Overall a great experience and will definitely be using Firebrand for training again. "
Ben Farnath-Jones, OC&C Strategy Consultants. - Microsoft MCSA: Windows 10 (6 days) (21/8/2017 to 26/8/2017)

"Although the course consisted of very long days, the instructor was brilliant, it was a good laugh in the classroom and covered the subject areas very well! "
Anonymous - Microsoft MCSA: Windows 10 (6 days) (21/8/2017 to 26/8/2017)

"The trainer was great and very engaging. I thoroughly enjoyed the course and felt that all of the modules were covered clearly and concisely."
Ethan ODonnell. - Microsoft Windows Server 2016 - Identity (4 days) (17/8/2017 to 20/8/2017)

"After finishing the training for the MCSA course, I now feel confident in taking the examination!"
Callum Nocton-Gribben, Onefile ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (14/8/2017 to 19/8/2017)

"Had a great time at Firebrand. Thank you for all your support."
Jacob Johnson, St Johns School. - Microsoft Windows Server 2016 - Networking (3 days) (14/8/2017 to 16/8/2017)

New to IT? Get your Microsoft MCDST and CompTIA A+/N+ in one shot and save more than 33%. Call us to find out how to kick-start your career.

Our five-day Microsoft Certified Desktop Support Technician (MCDST) Accelerated Certification Program is designed for individuals who require the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.

The MCDST certification covers the skills of help desk technician, customer support representative, PC support specialist, technical support representative, and technical support specialists as defined by the National Workforce Center for Emerging Technologies Skill Standards for Information Technology and other research worldwide.

Our MCDST Accelerated Certification Program:

  • Allows you to achieve your MCDST certification in a fraction of the time of 'traditional training' while delivering industry-leading exam passing percentages
  • Helps students grasp complex technical concepts more easily by identifying and catering to individual student learning styles through a mixed visual, auditory and kinaesthetic-tactual delivery system
  • Enhances retention by employing accelerated learning techniques focused on committing information to long-term memory

Upgrade your MCDST certification to earn MCITP certifications:

The MCDST course is an ideal stepping stone to a job as a Support Technician. Many MCDST certification holders continue to further their careers by earning the following MCITP certifications:

These added credentials validate your comprehension of the functions and features of the Windows 7 (or Windows Vista) operating system, your ability to deploy and support Windows 7 (or Windows Vista), and your skills related to troubleshooting network connectivity and applications issues within Windows 7 (or Windows Vista).

Read more ...

Interested? See prices or call 080 80 800 888

Use your free Microsoft training vouchers

You may be entitled to heavily-discounted training via Microsoft's Software Assurance Training Voucher (SATV) scheme. If your business has bought Microsoft software, check to see if it came bundled with free training vouchers! Vouchers can be exchanged against training for all Microsoft technologies. If you’re unsure, get in touch with us

For IT managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity, because studies have shown that certified individuals are generally quicker to implement and design new technologies. And of course by knowing that their employees are certified, IT managers can feel more confident about their ability to implement and support a network infrastructure.

The IT industry, your employer, clients, and peers will recognize your MCDST credential as a symbol of the skills and knowledge you have gained. Microsoft certification demonstrates that you have the ability to successfully support Microsoft business solutions for your organization or client.

Candidates who earn the MCDST certification receive a Welcome Kit containing a wallet card, certificate, and MCDST logo that enable you to identify your MCDST status to colleagues or clients. In addition, MCDSTs receive:

  • Access through the MCP Member Site to technical and product information directly from Microsoft.
  • Access through the MCP Member Site to exclusive discounts on products and services from selected companies.
  • Invitations to Microsoft conferences, technical training sessions, and special events.
  • Access to new security-enhanced content on Microsoft Certified Professional Magazine Online.

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Interested? See prices or call 080 80 800 888

Firebrand Training's MCDST Accelerated Certification Program is the most effective, efficient way to learn how to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.

Course Materials

Students attending this blended-learning program will receive a robust set of course materials that caters to each of the three primary individual learning-intake styles (auditory, visual, and kinaesthetic-tactual) - critical for a successful accelerated learning experience.

Daily lectures, labs, and review sessions are supplemented by a combination of:

  • Proprietary Lab Manual & Microsoft Courseware - developed in conjunction with Microsoft, adapting Microsoft Official Curriculum to address the demands of accelerated learners
  • Self Test or Transcender Testing Software

Delivery Schedule

Microsoft Certified Desktop Support Technicians (MCDST) candidates are required to pass two Microsoft certification exams that provide a valid and reliable measure of technical proficiency and expertise.

Firebrand Training has an aggressive educational schedule that thoroughly covers all essential elements necessary to become a Microsoft Certified Desktop Support Technician (MCDST).

  • Supporting Users Running the Microsoft Windows XP Operating System - Exam 70-271
  • Supporting Users Running Applications on a Microsoft Windows XP Operating System - Exam 70-272

Course Objectives

Firebrand Training delivers a wholly-integrated curriculum that, while minimizing redundancy, provides students with a comprehensive, real-world competency in the following topic area:

  • Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

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Interested? See prices or call 080 80 800 888

Microsoft Certified Desktop Support Technician (MCDST) candidates are required to pass the following examination as prescribed by our examination track.

Client Operating System Exams

  • 70-271 - Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Credit Toward Certification

When you pass either of the above examinations, you will achieved Microsoft Certified Professional status. You also earn credit toward the following certification.

  • Core credit toward Microsoft Certified Systems Administrator on Microsoft Windows 2000/2003 certification

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Interested? See prices or call 080 80 800 888

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CISA, CISM, CGEIT, CRISC, CISSP CBK Review and CSX Practitioner Level 1,2 and 3
  • *** On site testing is not included for our PMI, GIAC, CSX Practitioner or ITIL Managers and Revision Certification Courses.
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

The MCDST certification covers the skills of help desk technician, customer support representative, PC support specialist, technical support representative, and technical support specialists as defined by the National Workforce Centre for Emerging Technologies Skill Standards for Information Technology and other research worldwide.

The MCDST credential is for IT professionals working in the typically complex computing environment of small, medium, or large organizations. An MCDST candidate should have 6-12 months of experience supporting end users of a desktop operating system.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888