| MCDST Firebrand Training: Curriculum Firebrand Training's MCDST Accelerated Certification Program is the most effective, efficient way to learn how to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system. Course Materials: Students attending this blended-learning program will receive a robust set of course materials that caters to each of the three primary individual learning-intake styles (auditory, visual, and kinaesthetic-tactual) - critical for a successful accelerated learning experience. Daily lectures, labs, and review sessions are supplemented by a combination of: Proprietary Lab Manual & Microsoft Courseware - developed in conjunction with Microsoft, adapting Microsoft Official Curriculum to address the demands of accelerated learners Self Test™ or Transcender® Testing Software
Delivery Schedule: Microsoft Certified Desktop Support Technicians (MCDST) candidates are required to pass two Microsoft certification exams that provide a valid and reliable measure of technical proficiency and expertise. Firebrand Training has an aggressive educational schedule that thoroughly covers all essential elements necessary to become a Microsoft Certified Desktop Support Technician (MCDST). | Days | Module Description | | Exam | | 1-3 | Supporting Users Running the Microsoft Windows XP Operating System | | 70-271 | | 4-5 | Supporting Users Running Applications on a Microsoft Windows XP Operating System | | 70-272 |
Course Objectives: Firebrand Training delivers a wholly-integrated curriculum that, while minimizing redundancy, provides students with a comprehensive, real-world competency in the following topic area (click on the exam link for greater detail): Daily Educational Schedule: Our daily schedule incorporates different modes of instruction and learning environments to ensure that students learn, retain, comprehend, and can apply knowledge critical to a Desktop Support Specialist. | Start Time | End Time | Activity | Intake Style | | 7:30 am | 8:30 am | breakfast | - | | 8:30 am | 1:00 pm | lecture | auditory/visual | | 12:30 pm | 1:00 pm | lunch | - | 1:00 pm | 7:00 pm | instructor-led labs | kinaesthetic | | 7:00 pm | 8:00 pm | review session | auditory/visual/kinaesthetic | | 8:00 pm | 8:30 pm | dinner | | | 8:30 pm | 9:00 pm | breakout sessions | auditory/visual/kinaesthetic | | 9:00 pm | as appropriate | lab review sessions | kinaesthetic |
Daily timetable shown for illustration purposes only. Significant changes may be made to the schedule on a daily basis to ensure that the goals of the course are met.
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